Customer of 7 years, place has gone down hill since the owner Tom retired. Broke a tooth and…read moreneeded emergency care, told me to come in the next day, charged me $185 and then said I had to wait for another dentist that they assigned me to, who was on vacation for another week!! And then MAYBE an appointment to get a crown sometime after he gets back? Are you nuts? UNACCEPTABLE. Total disregard and zero care for the customer, my family and I will go elsewhere.

Lehigh dental was my choice after searching for years. My family has used this practice for many…read moreyears and we are very happy. I was seen today as an emergency. Dr. Gyory was again fabulous. The staff from the kind receptionists in front as well as the hygentists and again Doctor.

I scheduled my children's first dental appointments several months in advance and provided our…read moreinsurance information when the appointments were made. Our insurance recently changed, and the office called me the day before the appointment requesting the updated information. When they first called, I explained that I didn't have the new insurance information available at that moment but would call back later that day or the following morning to provide it. Despite that, I received another call later the same day asking for the same information, even though I had already committed to calling back. I called the office to provide the information and also expressed that I was frustrated by the repeated calls. My concern was never about the importance of having accurate insurance information--I completely understand that. I work in customer service myself, and I appreciate the need for accurate records. My frustration was simply that I had already told the office I would call back, yet I felt pressured before I had the opportunity to do so. Rather than acknowledging my concern, the office manager spoke to me in a way that felt dismissive and condescending. She even asked if I "always talk to my customers the way I was talking to her," despite the fact that I remained respectful throughout the conversation. I never raised my voice or spoke disrespectfully; I simply expressed my frustration with how the situation was handled. As a parent, first impressions matter when choosing healthcare providers for my children. Unfortunately, this interaction left me with little confidence in the office's approach to communication and customer service, so I chose to cancel our appointments and seek dental care elsewhere.

I've never had to pay anything for a routine check up and cleaning before coming to this place a…read morefew years ago because my insurance changed. It's always a surprise when you get a bill from this place. It always feels like a money grab like they're trying to sell you something not needed. The dentist doesn't like my silver fillings and last year's appointment she said they all had to come out and she didn't even examine my teeth. My last appointment she said I have some silver fillings that "may" crack and I'd need a crown. I was asked if I wanted to schedule that. I said no. Checking out the woman at the desk mentioned crowns and I told her I wasn't getting any. She said she could get an estimate. I said no. This place is such a money grab. I do not recommend this place

They use silver fillings. Yuck! Professionally non…read morecommunicative with specific details and plans about the work needed on your teeth. All I got was " we will do a quadrant at a time". The bias news programming on the TV in the waiting room is certainly a turn off. HGTV is generally the way to go to for the majority of waiting rooms so as not to offend people. Switching Dentist at this stage of the beginning I have to pay for additional x-rays because my insurance won't cover a second one at this time. I found out from the new dentist that The x-rays that they did are not detailed enough. I'm glad that I've got this all figured out before I devoted anymore time to not being cared for properly.

Dr Yacoub and his staff are all very friendly and knowledgeable. His office is state of the art…read morewith the newest equipment and very clean and organized. Nancy at the desk is wonderful and the radiology tech with the curly hair is a sweetheart. I also like the hygienist. Very knowledgeable as well. And if you have an emergency, he gets

I was just musing tonight and looking at all the precious knick-knacks I bought for my Mom from…read more1979 through 1983 at Newhards Pharmacy. We moved to Georgia in 1983, and I have never found another place that sold the sweet little collectibles that Newhard's had. Glad to see that they are still in business.

These folks are tremendous! They made getting my orthopedic boot and leg scoot effortless. They…read morecalled me within 24 hours to let me know my insurance was covering everything. They went above and beyond to help me in my time of need. Old fashioned customer service! Ten out of Ten!!

Needed a new dentist as mine recently retired. Don't let the ranch house fool you--these ladies…read moreare very professional. I had a great experience and recommend this practice to anyone. The doctor introduced herself as Fatima and she was the one who (oh so gently) cleaned my teeth. All the staff was very caring and friendly.