I am very happy to have found Whitehall Family Dentistry and Dr. Yacoub…read more I have had some really bad experiences in the past with dentists, beginning as a child when one dentist drilled a hole too large and caused an issue in my front tooth that's been plaguing me since. Dr. Yacoub addressed all of my dental needs without judgment and was straightforward and fair with his assessment and treatment plan. I've had that front tooth worked on by a few dentists already and am happiest with the final results of Dr. Yacoub's work. I am not in PA full time so he was flexible with working with my schedule and blocking out time as needed to see me. It's been over a year and all of the work he's done is still working out for me great! He's not real chatty either which I appreciate, he's friendly and professional. I've had in the past dentists who talk your ear off while your mouth is open and it's weird. The same treatment plan was priced at 3x what they priced me by one of those overpriced chain dentists that my insurance company said was my in-network dentist. Located in Whitehall off of 22 the office is very convenient to get to! Lastly, the ladies at the front desk are always really nice and his dental assistants as well.

They use silver fillings. Yuck! Professionally non…read morecommunicative with specific details and plans about the work needed on your teeth. All I got was " we will do a quadrant at a time". The bias news programming on the TV in the waiting room is certainly a turn off. HGTV is generally the way to go to for the majority of waiting rooms so as not to offend people. Switching Dentist at this stage of the beginning I have to pay for additional x-rays because my insurance won't cover a second one at this time. I found out from the new dentist that The x-rays that they did are not detailed enough. I'm glad that I've got this all figured out before I devoted anymore time to not being cared for properly.

I scheduled my children's first dental appointments several months in advance and provided our…read moreinsurance information when the appointments were made. Our insurance recently changed, and the office called me the day before the appointment requesting the updated information. When they first called, I explained that I didn't have the new insurance information available at that moment but would call back later that day or the following morning to provide it. Despite that, I received another call later the same day asking for the same information, even though I had already committed to calling back. I called the office to provide the information and also expressed that I was frustrated by the repeated calls. My concern was never about the importance of having accurate insurance information--I completely understand that. I work in customer service myself, and I appreciate the need for accurate records. My frustration was simply that I had already told the office I would call back, yet I felt pressured before I had the opportunity to do so. Rather than acknowledging my concern, the office manager spoke to me in a way that felt dismissive and condescending. She even asked if I "always talk to my customers the way I was talking to her," despite the fact that I remained respectful throughout the conversation. I never raised my voice or spoke disrespectfully; I simply expressed my frustration with how the situation was handled. As a parent, first impressions matter when choosing healthcare providers for my children. Unfortunately, this interaction left me with little confidence in the office's approach to communication and customer service, so I chose to cancel our appointments and seek dental care elsewhere.

I've never had to pay anything for a routine check up and cleaning before coming to this place a…read morefew years ago because my insurance changed. It's always a surprise when you get a bill from this place. It always feels like a money grab like they're trying to sell you something not needed. The dentist doesn't like my silver fillings and last year's appointment she said they all had to come out and she didn't even examine my teeth. My last appointment she said I have some silver fillings that "may" crack and I'd need a crown. I was asked if I wanted to schedule that. I said no. Checking out the woman at the desk mentioned crowns and I told her I wasn't getting any. She said she could get an estimate. I said no. This place is such a money grab. I do not recommend this place

Dr Kenney is very knowledgeable and does it all! He keeps you in the "know" step by step in…read moreprocedures large and small. I've had a lot of work done within just this year. I feel very comfortable going there and so should everyone. His staff ranging from the front desk, office manager, dental assistants and hygienists are top notch. I like them all. Thank you all!

I had my initial evaluation and X-rays done on October 10th. I was told I needed a dental cleaning…read moreand a significant amount of additional work, and that treatment could begin as soon as my cleaning was completed. That's where everything started to go downhill. It took until January 19th just to get in for the first half of my cleaning--yes, they only clean one half of your mouth at a time. The hygenist did a good job. Then it took until March 24th to schedule the second half. When I showed up on time for that appointment, I was told my X-rays had expired and I would need a new set for insurance reimbursement. Completely unacceptable. On top of that, my appointments were canceled multiple times, and I kept getting strung along with delays. At one point, they even tried to blame me for cancellations that were clearly on their end. Now, nearly six months later, I still haven't received any actual dental treatment, and I'm being told I may need another round of X-rays. Meanwhile, my dental health has only gotten worse. If you're okay with endless delays, rude communication, and zero accountability, this might be the place for you. Otherwise, I would strongly recommend going elsewhere.

Patient for over 3 decades. Insurance or not I wouldn't go anywhere else. Dr. Terry is a straight…read moreshooter and a good man. Bought a tube of PreviDent prescription toothpaste in the office for $10. Thought it was pricey until I saw the same product on Amazon Pharmacy for $22! Always fair & honest

Office experience is friendly, I feel like you can't leave…read morethere with a good checkup/ cleaning, the staff is always making concerning comments about your teeth and recommending treatments they can do for you that are extremely expensive

I had my teeth cleaned by Stephanie she was very professional, friendly and helpful…read more I would highly recommend this Dental Group

Just moved here from 2000 miles away. Had been seeing themed at this for 10 years. I think I have…read morefound the one that I'll be seeing for the next 10 years. Can't say enough about the entire practice from scheduling through treatment. 10/10 #wouldrecommend

I am always treated with the upmost respect and courtesy. I am given the information needed to…read moremake an educated decision on my treatment.

Worst dentist in lehighvalley. Did all my fillings incorrectly and so large now I have to get them…read morecapped. Caused infection in my mouth. Go somewhere else anywhere but here! Dentist from Hell!

We recently moved to Bethlehem, although we were really pleased with our dentist about 45 minutes…read moreaway we thought it would be good to find a dentist closer to home in case of an emergency. Shannon the doctor's help was extremely kind and willing to take us in as a new patient and work around my schedule. I felt extremely comfortable with the Dr. Hyduk. Let's face it, going to the dentist sometimes can be stressful. I had to have a cavity filled and he did it with no novocaine, per my request and I did not feel any pain. Great dentist with great staff in a great location. My whole family will now be going there.

This Dental Office does not accept any Medicaid plans. Not sure why it comes up in the search. It…read moredoesn't take Medicare either unless you are explicitly paying for an added Dental coverage on your plan.

After not having a dentist for a while, I believe I have found the perfect practice. They…read morespecialize in advanced procedures such as complete dental implants while also offering routine preventative maintenance. They were quick to take me in and get me the care I needed. All the employees were very professional and very compassionate. The practice was clean, modern, and cozy and I would 100% recommend.