I had a credit left on my bill from my previous dental procedure and I called the receptionist to…read moreask about how to get the credit refunded back to my card. The receptionist acted as if she had no idea what I was talking about, claiming no credit involved. Mind you, this isn't the first time they claim there was " no credit available " I think they are purposefully stealing money from me and possibly other patients. Please do not go here.

Dr Kurt Riewe is a skilled, compassionate & talented dentist. His staff reflects his…read moreprofessionalism. If going to the dentist is a pleasant experience in your experiences then you will be joyful with this bunch.

This place is the best! I have never had a dental office as great as Reality Bites! Great team…read moreof friendly, professional people who make going to the dentist a pleasant experience.

Can I say that I don't enjoy going to the dentist. I normally stay with a dentist if I find a good…read moreone. My wife's dental plan changed forcing us to switch to an in network group. After looking at reviews, we decided on Reality Bites. The front office staff were efficient and personable. The hygienist did a wonderful job cleaning my teeth. The dentist was so professional and friendly that I decided to have some orthodontic work done as well. I couldn't be happier with our choice.

Had my bi-annual teeth cleaning with Lana. She's very thorough, straightforward and knows what…read moreareas may be sensitive so I appreciate her mindfulness. I appreciate her professionalism, have built a rapport with her and that she's not excessively chatty. She's given me tips over the years and I know I'm in good hands when I'm being attended by her. I get disappointed if she isn't available. I had X-rays today and those bite-wing things can be overwhelming in the mouth so I just focused because at one point I almost threw up for some reason when it was towards the back of my mouth but I held it together. Luckily it's only once a year. Everything was straightforward and afterwards, Dr. Ruiz examined my mouth, scraped a little and I asked her about getting a new, thinner Mouthguard that will act like a Retainer. At first she mentioned one product that was for my upper and lower teeth but I told her I didn't have braces on my lower teeth so she thought about it and decided to have me try something else. I ended up ordering an Essix Retainer that's thicker than a regular Invisalign Retainer which is more flimsy so it acts like a Night Guard. I was able to get an iTero mouth/teeth 3D scan at the beginning of my appointment so I was able to skip an appointment and just come for the fitting later this month. The 3D scan is a new and free procedure that tracks changes in your mouth/teeth for future reference. Dr. Ruiz was very nice in our brief visit. My regular dentist is currently on Maternity Leave. As always, I leave with extra sample toothpaste, toothbrush and floss. The office has a Keurig machine, chips tray and bottled water in a small fridge and an Air Purifier out in the waiting room.

I had not been to a dentist for a long while. So Sonterra dental is where my wife has gone for…read moreyears. I made an appointment and had such a great experience. My cleaning was performed by Casey. She is the best! Very pleasant and kind. She did an amazing job. Also answered all my questions. I really enjoyed her positive energy kind and attentive nature. Dr. Woolwine is amazing as well! I really am glad I choose Sonterra Dental and was able to meet these amazing people. The front desk staff is great as well. Very friendly and helpful.

I had my first-ever cavity filled there. Shortly after, at future cleaning there, I was told I not…read moreonly had another cavity BUT gum disease that needed regular treatments of having some antibiotic capsule shoved up my gums. I was shocked because I never was told anything about having gum disease before from other dentists--it didn't make sense how I went from normal gums to 'gum disease' all of a sudden. After that appointment-- in a panic--I contacted a very close friend whose husband was a dentist and she was a dental hygienist. I sent her X-rays and she was confident--not only from the X-rays, but also from knowing me well--that I did not have gum disease. I then went to my husband's dentist for a consult and his dentist also said I do not have gum disease. I asked him about the cavity and he said it was not a cavity, just staining in a groove on my molar. (I guess it's safe to assume 'my first-ever cavity' was not a cavity either.) It was really shocking this happened by a licensed dentist. When i cancelled my next appointment, I expressed my disapproval of being told I needed treatment that I didn't, the lady on the phone seemed to not be surprised.

I cannot say enough good things about the quality of care and excellent patient experience I…read moreconsistently receive here. Yes, the FLOSS team runs a beautiful, state of the art office that is immaculately clean and comfortable. But what really keeps me coming back are the careful, attentive exams and gentle, through treatment I receive here. Every hygienist I have seen has gotten my teeth perfectly smooth and sparkly, and given me pointers on continually improving my at-home routine (without being judge-y or peachy). I particularly appreciate Dr. Forney's conservative, preventative approach to dental care--she is the most through, engaged dentist I have ever visited when conducting the check-up exam. She not only spends time carefully examining every nook and cranny of your mouth and (gently) checking for sensitivity, she also asks thoughtful questions and really listens to my answers. She seems to always be working proactively to spot potential issues and prevent them, before they become a big problem requiring painful or expensive treatment. For example, I was experiencing some painless popping in my jaw when opening my mouth wide (like when chewing with my mouth very full). I almost didn't mention it because it wasn't causing me any discomfort, but when I said something in passing to Dr. Forney, she immediately recognized that I had worn away a lot of the cartilage in my jaw from grinding my teeth at night. She told me to start wearing my old night guard, which I had gotten lazy about, and this would allow the cartilage to regenerate. Sure enough--six months with the night guard--no more poppin! During another visit, Dr. Forney noticed what looked like a coffee stain on a previous sealant from another dentist, but asked if she could take a closer look by doing a little bit of drilling. I was skeptical, but I trust her, so I said "break out the drill!" Well, turns out that there was decay forming under the sealant from the previous dentist. Dr. Forney was able to do a small filling and nip this in the bud, just by spending a little extra time on the exam (and not assuming it was just a coffee stain). The idea that this could have become a big filling or worse keeps me coming back to Dr. Forney--and trusting her implicitly--every time. In short, Dr. Forney is a highly skilled, meticulous and incredibly through dentist, and the entire experience at Floss Stone Oak stands alone among general dentistry in San Antonio (I've moved to Austin and I still drive down just to come here!). They take insurance, but as someone who has at times had a HDHP and paid out of pocket, I can say it's also very reasonably priced, especially given the high standard of care. If you're still reading this, make an appointment already! Floss Stone Oak and Dr. Forney are the best!

I have been a patient of Dr. Nistar's for the past year and a half, following her taking over the…read morepractice of my previous dentist who retired. Her staff is very good! They call you at least once within the week of to remind you of your scheduled appointment, as well as sending you a reminder weeks prior in the mail. The office is very clean, and in a great location 1604/Sonterra/281. Dr. Nistar is very kind and takes her time with every patient. During my last visit I had to get two fillings. I didn't experience pain (with the local or the procedure) and she talked me through the entire process. Thank you for a wonderful experience.

Undoubtedly, going to Dr. Nistar's office was the best dental/medical office experience I have ever…read morehad. Dr. Nistar combines thorough technical knowledge and professionalism with a welcoming, friendly manner that could set even the most nervous patient at ease. Moreover, she works with the finest precision that I have ever experienced. I have been to other dentists who installed fillings in a hurry and caused some misalignment with my bite; Dr. Nistar, on the other hand, took the time to make everything perfect. (Also, everyone who has had dental work knows that the delivery of the anaesthetic shots is the scariest/most painful part of the procedure, but Dr. Nistar has such a deft hand that I barely noticed them when they were being administered.) Dr. Nistar's staff members are also top-notch. Their friendly, comforting chairside manner is clearly not the result of artificial training, but a natural fitness for patient care. The schedule is superbly well-organized, and I have never been left waiting there; they provide detailed, individualized, genuinely sympathetic dental care, while simultaneously maintaining an industrious and efficient professional ethic which ensures that all patients feel that their time is valued. I had avoided going to the dentist for nearly a decade, and so I felt no small amount of trepidation when I finally scheduled an appointment, but I quickly realized that a great dental visit can be not just painless, but even enjoyable. I live nearly thirty minutes away, and there are countless dentists between my home and her office, but after experiencing such a high level of care, I would not even consider going anywhere else.

I had a complicated procedure done by Dr. Lopez and it was less painful than I expected. The…read moreoffice staff are all first class. I highly recommend this office. Tina White, Grateful patient!

I have been a patient here for 11 years, and while Dr. Estrella is wonderful, the administrative…read moreside of this practice is extremely disappointing. I paid out of pocket for a procedure back in January. After receiving my Explanation of Benefits (EOB), I confirmed directly with my insurance company that they also paid the office for the procedure. For months, I called and left messages regarding my refund, but received zero response. Over the past two weeks, my calls have finally been answered, but I am continuously brushed off. I keep being told that they need to "audit" my account before issuing my refund, even though providing an itemized patient ledger showing the credit balance should be simple. Admin staff - No interest in resolving the issue.

All the employees were extremely nice and well mannered. They all took their time when cleaning my…read moreteeth and for the first time I actually felt clean after going to the dentist. Dr. Cavazos also did a very thorough check up, not just dental but also what goals I had for my teeth.

Dr. Cavazos and Spring were extremely patient and gentle during my exam. Dr. Cavazos definitely…read moretakes his time with his patients and gets to know you. I found my new dentist!

The dental office I have gone to for the past 12 years canceled an appt I made back in January at…read morethe very last moment on a Friday. I loved this dentist, but I believe the actual dentist is getting ready to retire. My appointment was on Tuesday. I received a text from them stating that my hygienist had gone on 'VACATION ', and they didn't have anyone available to take me. They requested I call back to reschedule. I called on Monday, waited on hold for almost 15 minutes, and was told the next available date was in October. NOPE. I remembered seeing a new place opened up on TPC Pkwy, I received a flyer. Went online & scheduled my appointment for Tuesday. I got right in, friendly staff, great hygienist. I've read reviews slamming this dental company, but that was not my experience. They checked my insurance before I went in at my request. I dont mind that they used different people for different specialties. My old dentist did as well. The dentist came in and looked at all my teeth. I did need two crowns. But before you say they're ripping me off, they did show me where they were with a camera. I had already been told by my old dentist that these would need to be replaced at some point. These two teeth had cracks. Needless to say I scheduled my appointment, and I was back next Monday to start the process. The experience was good for what I had to do. Kayla called to check up on me. I'm looking forward to getting my new crowns! When you post, remember why you were looking for a dentist in the first place.

BEWARE - This company is such a scam you can't even leave google reviews unless it's on Google…read moreMaps. I'll be posting my review at every location on Google as well as yelp until I can find an attorney or report them to the better business bureau. I've called more than 20 times trying to resolve a mistake their coordinator Julia messed up on. Jackie is the manager who I've spoke to numerous times but has never reached out to me. My senior father needed an emergency crown replacement and unfortunately this was the place we chose.The Alamo Ranch location to be exact. Not only did the dentist just not know what he was doing, we had to return SEVERAL times because the temporary crown kept falling out (I've had a crown before and my temp NEVER fell out). My Dad has Parkinson's so going back and forth several times was such an inconvenience. Julia gave us a quote and we signed on that amount - they even gave us a discount for paying it in advance. Well a year later - why are we getting a bill saying we owe almost $2000? I called them and no one had any answers for me. After I went in person is finally when I met Jackie and thought she would be professional and helpful. She found out that after insurance ran everything we still owed a balance because initially Julia quoted us for dental insurance coverage not knowing my Dad was clearly using Medicare because that was the insurance information we gave them. Jackie said she would follow up with her leaders and now we just received a bill from COLLECTIONS from a procedure that happened almost 2 years ago now. This establishment is exactly why I will never go to chain dental offices. And apparently they would rather scam customers than be honest.

These ladies are awesome!!!! Very friendly, quick, and nonpainful!!!!!…read more I did not walk out with my mouth hurting. These ladies know what their doing and do it very well. I definitely recommend to friends and family.

After spending over 3K in 6 months, I was 10 minutes late to have a crown seated. Late only because…read moreI understood the appt was for 1:00 not 12:30. She proceeded to give me a dressing down in front of 3 other patients in the waiting room. There was no way in 15 minutes she could seat the crown, she was just way too busy. I cancelled my teeth cleaning, was charged $40 and I left. Today, I had the crown seated. I was taken inside at 9:58, and done by 10:10. The asst did all the work, she was there maybe 5 minutes. My point, she could have done it two weeks ago, but I sincerely feel she wanted to make a point about my appt time. A hundred dentists in the area, I will find one that has better personal skills.

Dr. Sako and his team are the best here in stone oak! Not only have they done my teeth, they've had…read moremy whole family come to them for over 30 years. They are our second family. Angela (Hygienist) is amazing at what she does and is the sweetest person. We've never had any bad interactions in the years we've been seeing them & I find it hard to believe any other person would. Come here if you want to be truly taken care of like family.

The best dentist I've been to, and I've been to a lot. Dr Sako and staff do great work and are…read morealways kind. I had almost every kind of dental work done here and I highly recommend.