Great experience and care provided by Dr. Westerberg and his team! The crew has always been prompt,…read moreattentive, respectful and caring for each visit throughout the 5 years I've been going. Thanks for everything!

What can I say?! An office manager and dentist with NO ethical standards and disregard for their…read moreclients. My family of 4 have been going to Ivy Lane for 5-6 years. My father was military, I went to Cole, so of course, we were seen across the street! Fast forward to the summer. I am a college student with Tricare Young Adult Prime. Dr Westerberg extracted all four of my wisdom teeth and I opted for the sedative. The procedure went very smoothly. Here is the trouble, the office charged Tricare $1400. Of course right? Why not charge an insurance company the full of amount possible? I paid the out of pocket expense of $500. To my unfortunate knowledge, I lost my dental coverage because of my age. My balance was around 900. I had asked if there was anyway possible that I could get a discount for paying all cash for the remaining balance. The office manager only offered my 5%. 5%??!?! The average cost for a single tooth extraction is 150 per tooth. That's a 600 procedure. I was charged $350 per tooth. I explained to the office manager that I was a unemployed college student in my senior year , my father just had a heart attack, can not work, and just retired after serving 23 years in the army . . . basically that I am a broke college student with a copious amount of student loans. I told her that my family and I had been loyal customers and that I needed honest help because the money would come from my account for school books. The most Westerberg was willing to discount me was 10% . . . .and that was off the balance I already had, NOT the total amount charged to the INSURANCE COMPANY. It just really frustrates me that a dentist office would treat a loyal patient that way. A doctor has the option to not charge anything or offer work at a discount! Insurance companies have corrupted America and the hearts of practitioners and this a prime example. If you get the chance to read this, I hope the office staff knows that they not only lost a loyal customer, but also a family, and a copious amounts of potential clients. Trust me, I am in PR and I definitely know how the market operates. And, if you are considering getting work here, I do not have the right to criticize the work of Dr. Westerberg and his staff, but his ability to uphold any ethical standard and sympathy for his patients.

Had a terrible toothache. Youn dentist Martinez gave me two options after exam and X-rays…read more Extraction or root canal. I chose root canal. Office/dental assistant very nice and efficient when helping me with paperwork and scheduling procedure. They worked me in in on the schedule fir later that day. Chair side assistant was a bit tough when taking X-rays, suctioning and pushing down gum around the tooth. Her instruments put too much pressure on my lips and cheeks. Dr. Martinez wanted to do the root canal and crown all in one appointment. I was skeptical but after he reassured me everything would be fine. I conceded. He must have been pretty confident that the root canal would be successful because he did the crown prep first which was very uncomfortable. I kept asking for more anesthesia. After the crown prep he initiated the cleaning out of the root canals. Also very uncomfortable. After removing the amalgam filling he discovered that the tooth had a fracture. I winded up having to have the tooth extracted! It took three to four days fir my mouth to feel back to normal!

Warning!!!! Please be sure that they give u a work layout of what insurance covers and your portion…read morebefore having any work done. I had a horrible experience due to lack of miscommunication and staff dropping the ball.. I was mislead to believe that what I was having done was fully covered.they did half the work (I had 7 teeth removed for dentures)and when most important part came up to get fitted for permanent they mentioned oh by the way did u know u have to pay $1350 before we can set next appointment to go further...ur insurance covered $0.. I was mortified, and in tears. No apologies, a specially from dr. Martinez who said well just use poligrip for now and call us when ur ready (meaning when u have the money). They left me with a messed up temporary, 20lbs lighter and struggling even after knowing what previous bad experience I had with a dentist. Yes they were nice at first and treated me like they were there to help me but ended up screwing me over.. I found a new dentist who processed same things needed and to my surprise everything was covered 100% and was able to get my permanent top denture and bottom partial at no cost. I don't know what the difference was or what but be careful with this place.. this is just a warning of my experience.. I would never recommend anyone here again

A total waste of my time. Claimed he was referring me to the dental school and then he dropped the…read moreball, didn't treat and didn't refer. After waiting weeks, and getting no answers, I saved myself some time and frustration by simply looking somewhere else for a good dentist. This was a bad experience. I got the feeling he was already on retirement mode.

I am so happy w my experience at the Brickman office. Dr. Rosina is helping me get a new crown on,…read moreI wish I had come to their office sooner. Dr. Rosina and Melanie let me know what they are doing and I am not uncomfortable at all. The office staff is very welcoming. 5 out of 5 stars

Great dentist & office staff. Just on first visit, I recommend & will continue to be a patient.read more

Everyone was super friendly and helpful. Answered all the questions I had, and made me feel super…read morecomfortable :)

My experience with the doctor was excellent; however, the customer service was the worst I've ever…read moreencountered. From the way phone calls are answered to the booking process and the overall atmosphere, I felt completely uncomfortable and unwelcome. The front desk staff, in particular, were rude and dismissive, making it clear they didn't care if they lost a patient -- which was very hurtful. In my 52 years, I've never experienced such poor service. While the doctor is wonderful, the front desk deleted me from their system today 11/3/2025 and said it to my face as if I were nothing more than an old newspaper. Truly a disappointing experience.

Dr Sattem is a great dentist. He communicates perfectly so you are never guessing what he is doing…read more- and his dental technique is perfect. He has always provided options if there is an issue with my teeth. I have never been pressured to get work done that might be questionable. More often than not, we are monitoring issues (e.g. a cracked tooth) so I know if there is pain, I need to make an appointment. Highly recommended.

Had an appointment scheduled for this morning apparently they went out of business or something…read morebecause my wife showed up to a vacant building and their website is down. Not that it matters but considering we were here a few weeks ago for our other kids would have liked a heads up.

The place looks clean, well set up with the waiting room designed like a movie theater. Staff are…read moreprofessional and dentist is very kid friendly for a scary type of exam. Didn't give 5 stars due to a long wait but the staff did their best to apologize.

My family and I have been using Dr. G's dental care for years. She is thorough with her care, the…read morehygienist are gentle and get in and clean.

I cannot say enough good things about Dr. G!!! In the past, I have been afraid of having dental…read morework done because the Novocain shot was almost worse than the procedure. She is the most gentle, patient dentist, and I can say that her shots are literally painless. I love the staff, and love that they know each member of my family by name. My two oldest sons (3 and 5) are patients of hers as well, and she is wonderful with them. I highly recommend their office to anyone needing a routine cleaning, dental work, crown, fillings, and any other dental need!

Worst dentist office ever .. the doctor was rude and got mad at me for being in pain .. never going…read moreback

I take my children here. From front ladies to drs, everyone here is very respectful and kind. My…read morechildren love going here because of the Drs, the care quality is superb!! My son needed silver caps and i liked that they had the general anesthesia professionals, and did the surgery in the office. I waited in the waiting room and the procedure didn't take long. I love it here!