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    Dang Son MD

    1.0 (1 review)

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    11 years ago

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    Massillon Family Practice

    Massillon Family Practice

    2.1(14 reviews)
    3.7 mi

    If I could give this place zero stars, I absolutely would…read more While the doctor himself might be pleasant, the overall experience is absolutely unacceptable. Visits feel rushed, and if you ever need to reschedule, good luck--because they will drop you without warning. Make sure you document every date, time, and name of anyone you speak to, because apparently the burden is on the patient to protect themselves from the clinic's own incompetence. I rescheduled an appointment and clearly told the staff I'd be booking for early next year. At no point did anyone tell me this would result in being dismissed as a patient. Instead, I received a certified letter out of nowhere telling me I'd been "let go." Cardiac issue? Stubbed toe? Doesn't matter--they treat everything with the same level of indifference. And now, on top of being dropped without explanation, I get the added privilege of tracking down my medical records and paying for them. Wonderful. They may want to revisit their mission statement, which claims they deliver "high-quality, innovative, comprehensive, compassionate, supportive, personal, convenient, and cost‑effective care." Nothing about my experience reflects any of those words. The AI system they force patients to use is intrusive, sending constant notifications at all hours--day, night, weekends--making the entire process even more stressful. Compassion? Support? Convenience? That's honestly laughable. Save yourself the frustration, disappointment, and wasted time. There are plenty of practices that actually care about their patients--this is not one of them.

    fast and friendly.. Dr Jessie saved my life.. Caught my problem with my heart no one ever caught…read more Dr Allison is great too. thank you

    North Canton Family Physicians

    North Canton Family Physicians

    2.5(2 reviews)
    6.9 mi

    After being a patient along with my family, at North Canton Family Physicians for nearly 30 years…read more-- always showing up on time, never missing a payment or appt., I am disappointed on so many levels. I GUESS WHEN DR. JENRETTE RETIRED RECENTLY THE CARING FOR PATIENTS WENT OUT THE DOOR WITH HER!! I had an issue which resulted in me missing an appt. (& only ever did so before 6 months prior for a blood draw that I forgot about). Then I come home to find four letters in my mail telling me that I will have to find a new doctor!!!! (What if I were in an accident, sick, or dying in the hospital -- you never even bothered to ask) To top it off, today, I called Pioneer Physicians to make sure a bill that was never sent to my insurance was taken care of. And, I found out the doctor's office specifically told Pioneer to send my account to collections!!! No notice -- no nothing. And I've never failed to pay one single dime to them. This is an absolutely TERRIBLE way to treat anyone, let alone a great patient who has been with NC Family Physicians for so many years. When you no longer care about the individuals, you will lose more than just me, just give it time. I'm thankful that you told me not to come back -- I appreciate you showing your true colors. With doctors who treat patients this way, you couldn't pay me to come back. NOW THAT DR. JENRETTE IS GONE -- I WOULD DEFINITELY NOT RECOMMEND GOING HERE. It's a shame that they are destroying the business that Dr. Jenrette built.

    I have been coming to this office since I was 15 years old. I will say before Pioneer took over…read morethere were obvious issues. Heather with pioneer has transformed this office. I can get in now when I'm sick, the staff is on top of things, it has been a breeze coming back here as an adult. Would definitely recommend if you are looking for a new PCP. Office has just been updated as well, check it out!

    Dang Son MD - physicians - Updated May 2026

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