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    Jackson Family Practice

    2.6 (19 reviews)

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    13 years ago

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    2 days ago

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    2 years ago

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    2 years ago

    Have been a patient here for over 10 years and have nothing but great things to say about the whole practice.

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    2 years ago

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    7 years ago

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    9 years ago

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    Massillon Family Practice

    Massillon Family Practice

    2.3(15 reviews)
    0.3 mi

    I am forever grateful for Dr. Falvo -Lang at this practice. My mom was misdiagnosed as having a…read moreanxiety attack by another doctor. She went to the emergency room anyway. Dr. Falvo-Lang found she was full of blood clots and saved her life. She has been the best doctor for both of my parents as well as other family members. She's always on top of their meds, symptoms, and conditions. I will always rest easy knowing my parents are in excellent hands.

    If I could give this place zero stars, I absolutely would…read more While the doctor himself might be pleasant, the overall experience is absolutely unacceptable. Visits feel rushed, and if you ever need to reschedule, good luck--because they will drop you without warning. Make sure you document every date, time, and name of anyone you speak to, because apparently the burden is on the patient to protect themselves from the clinic's own incompetence. I rescheduled an appointment and clearly told the staff I'd be booking for early next year. At no point did anyone tell me this would result in being dismissed as a patient. Instead, I received a certified letter out of nowhere telling me I'd been "let go." Cardiac issue? Stubbed toe? Doesn't matter--they treat everything with the same level of indifference. And now, on top of being dropped without explanation, I get the added privilege of tracking down my medical records and paying for them. Wonderful. They may want to revisit their mission statement, which claims they deliver "high-quality, innovative, comprehensive, compassionate, supportive, personal, convenient, and cost‑effective care." Nothing about my experience reflects any of those words. The AI system they force patients to use is intrusive, sending constant notifications at all hours--day, night, weekends--making the entire process even more stressful. Compassion? Support? Convenience? That's honestly laughable. Save yourself the frustration, disappointment, and wasted time. There are plenty of practices that actually care about their patients--this is not one of them.

    Jackson Family Practice - familydr - Updated October 2026

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