We took our dog to get washed, teeth brushed and nails cut. Upon picking her up she acted very scared and ran out to the door wanting out of there. My husband just paid and took her home thinking maybe she just had a rough time. They gave him her collar in 3 pieces and told him they were not sure what happened. He was already mad at that point and Charlie wanted the heck out of that place! Then he saw she had a huge gash on her leg. He called to inquire. Again, no idea what happened!
When I called I was met with rude laughter and was called a liar by the uncaring manager. I never suggest anyone take their pup here. They also hire ANYONE to groom without proper schooling / training. Unfortunately I found this out later and will do more research if I take my girl anywhere ever again. After posting about my experience, I have had several others come to me with complaints and one even had their dog contract warts from dirty clippers.
It's really easy to have friends and family write good reviews for you (which they did along with snarky immature posts about the situation), but I beg of you to read ALL reviews before taking your loved one to this place! read more