I was diagnosed with bilateral posterior tibialis tendonitis and was limping. After my first visit…read moreto UPMC REHAB SERVICES with Alisa Miller, PT (who is the best therapist I've ever met), I was recommended to go to Achilles Running Shop in the West Erie Plaza, Erie Pa. Alisa said; "Go there. They're really great. I just bought my stability sneakers there two days ago. Tell them I sent you, and I believe they give you a discount." Well, I was never a runner and never heard of the place, even though I've been to the Plaza many times to other stores. Previously, both my husband and I were loyal customers to Erie Shoe Fly/Meeker Marshall on upper Peach. My husband gets his steel toe work boots there, our sneakers, and my orthopedic S.A.S. shoes as well. These S.A.S. shoes were NOT helping this time at all with stability, even with my Powerstep blue insoles I got from there. I am a very active, 60 year old, retired Registered Nurse, who has worked in direct bedside nursing for 36 years, and have chronic, constant joint pain in my hips, a prior lumbar fusion, and now this affliction! Ouch. Needless to say, I was skeptical someone would be able to help me. I'm no "runner" or athlete". I'm a mature, retired person. So, I looked imtheir store up online and read their reviews. Frankly, some were not-so-great, dating back to 2017. But since my PT recommended the place, I decided to go. My friend and I went into the store on February 26, 2025. Right away, we noticed the store was immaculately clean, and had a ton of really attractive looking shoes. We were immediately greeted by a younger, warm and friendly associate named Kim K., who saw me limping as I began to tell her my story. She immediately knew what to do, and set off bringing me at least 10 to 12 different pairs of shoes. I needed special insoles too, and she brought me these orange colored, Powerstep Plus insoles with the "met pads" for metatarsal relief for my fallen arches. Ooh, those feel nice! A big drawback was they didn't have my size in stock for the insole. Apparently, the most popular women's size is 9-9.5 and they sell out quickly. I ended up purchasing a pair of Hoka Bondi 9 stability sneakers. They are SO attractive with all black cloth uppers, white logos, and a thick white bottom. I am so used to my "old lady shoes"---the S.A.S. shoes, lovingly termed by me, due to all smooth, leather uppers and the rounded toes. I always feel self-conscious when wearing them. These shoes are very nice looking and feel PHENOMENAL. I am also going back to get the Hoka in all white, because I need a second pair for summer that will be able to stay clean. These sneakers are easy to wipe off and stay clean. I hate wearing shoes that stain easily and look dirty. My PT told me I am going to need to wear these shoes all day, every day, for the rest of my life, due to my fallen arches. That is why I am getting two different pair. I am very impressed with the padded running mat that circles the store, which made it super easy to try out your shoes. And, they have this incredible, huge, arc shaped bench, with a thick, "temper pedic" style, gel cushion on the bench. With my back issues, it was extremely comfortable when my feet were in such pain. Thank you very much to the person who designed that mat and bench idea. Kim K. was so compassionate and patient with both of our questions, and was just determined to get me some relief. Sorry, Shoe Fly. Besides my husband's work boots--- you probably lost two loyal customers. Go to Achilles Running Shop in the West Erie Plaza in Erie, PA. Yes, they are over one hundred dollars, but so are all the support shoes at Erie Shoe Fly. They are WELL WORTH THE MONEY to help with pain. Also, they DO offer a 15% discount if you're are sent there by your physical therapist or doctor. They also offer a 15% active military and veteran discount, which my husband is. It's really comforting to know there are caring and knowledgeable staff right here in Erie to take care of our runners, younger athletes, AND us older folks with injuries and pain issues. Thank you very, very much, Kim K.! A very satisfied customer, Mrs. Janine Utegg

I had an amazing experience in first trip to Achilles store today. A recommendation from a family…read moremember sent me there to fix a foot pain issue. Kim was my sneaker expert and I use that expert not lightly and she had all of the right answers to address my planter faciitus issue. Kim showed me 5 different shoes to present a broad selection to allow me to make my choice on quality and price. I couldn't be happier with the service Kim provided and hope the management give her the plaudits and rewards she deserves

There are a good selection of sportwears as well as sneakers here. The store is huge and staff are…read morevery nice and accommodating.

I had the chance to stop by Iron Empire Clothing. They have a great line of clothing.Friendly and…read morehelpful Staff. I picked up a hoodie and t-shirt.

Eddie Bauer sells women's, men's, and children's clothes, footwear, and gear for camping and home…read more During my visit to this particular location, I noticed that the store had shelves and racks that were full of merchandise, but the selection of styles and sizes was not as large as what I saw on Eddie Bauer's website. Nonetheless, I found a nice hoodie to buy. It was regularly priced at $50 but was on sale for $35. The best aspect of this store was the customer service. When I entered this store, an employee very courteously greeted me and asked if I needed any assistance. I appreciate how nice he was and how he did not pressure me to buy anything. When I was ready to checkout, he accurately rang up my purchase and processed my payment. He offered me a discount for signing up for Eddie Bauer's Rewards program and a coupon to use at other stores that are owned by the same parent company.

There on line service I tried to pay my husband credit card and they gave me a hassle because my…read morename was not on the account even though I told them that he was in the hospital and not able to pay it, than she told me I had to get his permission to talk to her, again she said that was the only way I said he had a tube down his throat and couldn't speak still no help, so I finally found all his passwords and was able to pay it only to be charged 25.00 late fee for being two days past due. Even when I had paid the whole bill so now I have to pay $25 more and I'm never going to use their card again..

Do NOT let North Coast touch your skates! This is the second time they've messed up my son's…read moreskates. No edge and rippled blades. Drove to Cleveland for my son to sit the bench because he couldn't skate.

This place is AWESOME! I go here for all of my hockey needs and gear. I ALWAYS get amazing deals…read more They will not upsell you anything, even if it means losing a few bucks. Knowledgeable, honest, and friendly. Always have good conversations. Highly recommend.

American Eagle Outfitters is a store that sells men's and women's clothing, shoes, and accessories…read more Prices are moderate. This store is inside the Erie mall. For many minutes, I was looking at merchandise near employees, and they said nothing to me. Eventually, another employee greeted me and kindly asked if I needed assistance. While I was looking at the merchandise, I noticed that my size was not always in stock. A section of this store sells apparel, loungewear, and undergarments for the sub-brand Aerie. I picked out a tank top to buy. The cashier did a good job with ringing up my purchase. The tank top was on sale for only $10. Under the lighting inside the store, I had thought that the tank top was gray, but under the lighting in my home and outside, I saw that the tank top was actually olive green. Well, the tank top fits my body well and has a color that looks good on me.

They don't sell hunting licenses the day before the opening day here in PA. The license machine…read moreworks but it is an inconvenience for them. The lady at the register implied it was kind of dumb of me to come in again if I knew they didn't sell them last year. Won't make that mistake again.

Purchased a pair of waders on Wednesday evening. Did not fit. Run small to size…read more Returned them Thursday am. Clerk started criticizing me for buying Chinese made products. Turned into a pissing match when I said shouldn't be selling this junk in the first place. One thing led to another but I eventually got my money back. This is not the first time I've had problems there. I has sworn not to shop there again however I try my best to buy local so I gave them one more chance. NEVER AGAIN. I know that good help is hard to find these days but the attitude is prevalent throughout the departments. Avoid if you can.