This is my first ever online review and I joined Yelp just so that I could review DanceSport. I would have liked to give DanceSport 4 1/2 stars but Yelp doesn't allow halves :(. The half i'm subtracting is actually for their sales technique. Anyhow, more on that later. Let me first outline the positives.
The studio is in a GREAT location. Just a few steps away from Penn Station and right beside the Empire State building. The studio is huge, clean, great lighting and there are maybe 8 studios in total. There is also a cozy little Cafe where you can sit and watch classes in progress in the studio that is close to the cafe, or you can look through the windows and check out the people hustling by on the streets below. Of course you can also enjoy a nice cold one while chit chatting with your classmates. The Cafe has a variety of sandwiches, wraps, drinks etc, prices and tastes are ok.
Most (if not all) of the instructors at Dancesport are very good at what they do. When I first started here I knew next to nothing about Latin dances; after two months of Salsa, Hustle, Bachata and Zumba, I am well on my way to twirling (if non too gracefully) across the dance floor and enjoying every minute of it.
I can't list all the instructors but I have to say that if you are a Zumba enthusiast you should definitely take classes with Nina and Wilson. I love them both to pieces. They are both filled with energy and have awesome routines that give you a good, fun workout. I have also realized that many of the steps that I do in Zumba help me with my dance classes. Wilson has a HUGE personality and will make you keep wanting to come back for more.
Even if you are not a Zumba enthusiast, just try one of the classes......
I saw another review where someone complained about Rainer. You have to understand Rainer; he is not your typical social butterfly who is overly friendly, constantly grinning like a clown, and acting like he wants to be your best friend. That being said, Rainer is one of the best instructors that I have taken classes with. When I first started with Rainer I wasn't too keen on him either but I eventually realized that he is good and will work with us until we get things right.
If I were an instructor trying to get my students to float/glide across the room and they kept trampling from one side of the room to the next like a herd of elephants, I would likely be outa there so kudos to Rainer and all the other instructors at DanceSport.
There are also nightly practice parties at the studio. There is a different type of music each night, sometimes more than one type of party. Schedules are posted in advance and there is a live band most nights!!!
I've seen people complaining about the prices for this studio: You get what you pay for. Did you see me mention the location, and that the instructors are spectacular? I've visited three other studios around the city and none of them compare to DanceSport. Again the location. Manhattan rents are anything but cheap, neither is insurance or any of the numerous other bills that the studio has to cover. I am sure that this place is not run on pretty smiles and air kisses.
So back to my initial gripe. The salesman's pitch is an uncomfortable routine but it has to be done. I do wish to point out to the staff at DanceSport that the key to excellent customer service is LISTENING to what your customer wants. I have had more than one manager try to persuade me to buy private lesson packages but neither of them have asked me what I want to get out of my experience at the studio.
Do you know whether there is a particular technique which I wish to work on? Whether I am in this for social dancing or I want to do showcases or compete? Here I will point out that I have taken private lessons with them, just not a package. And not because the staff tried to sell me on the lessons. I recognized my own shortcomings and the need for lessons, and I acted on it.
I suggest that the staff at DanceSport ask the students questions about their dancing ambitions, then offer/suggest options based on that. Otherwise it just seems insincere and quite obvious that all you want to do is separate me from my money, and that is very off-putting.
Oh, kudos on the kiddie dance programs. read more