CAN SOMEONE TRAIN/HELP secretary TISH? Preauth not submitted, approvals not entered for scheduling,…read moredoes not answer phone, does NOT RETURN phone calls. Other staff admit that she is awful. You can have the best surgeons but if the staff can't do their jobs, it doesn't matter. She has been there for four months and the issues continue and it is getting worse. It takes weeks for her to do her job, then you can schedule,, meanwhile Dr Shaia has open slots. Patients are needlessly suffering. This is ridiculous behavior from a doctor's office. This is not an insurance problem. It is a TISH problem.

Saw Dr. Deswarts very kind Dr, didn't wait long was the early for my appointment, ak the staff that…read moreI came in contact with were real nice, went to make an appointment with therapy they were very accommodating with my schedule, I've had the same issue last year therapy helped out a lot.

They took care of both my boys when we went to get the of cast they were super busy like no seats…read morewe didn't have an apt, but we were still out of there in under 2 hours.

I took my daughter to this center after an injury. The check in people were very nice. We waited a…read morelong time to see someone, and people were packed in to both waiting rooms. Once in the room, we waited some more. All of this is not great, but to be expected with most medical places now. Once the doctor saw us, it sure seemed like this place is a money making machine first and patient second. He quickly determined what he thought the issue was, and sent us home with a simple knee brace. They bring around an iPad with a ton of information then don't give you time to read it...I would assume the ridiculous price is buried in there. The following weeks we saw multiple other medical professionals, each of which indicated that the knee brace wasn't needed and had nothing to do with the injury. Further, he hadn't even checked on what the issue ended up being. This was a waste of time and money. We were charged nearly $300 for a simple knee brace. This exact knee brace that was available in multiple places on line and in store for well less than $100. I would wait and make an appointment with a different practice.

Dr. Robert Berkowitz was wonderful. I was nervous and apprehensive. He listened and reassured me…read morewithout any false hopes toward a healthy recovery. I can't thank him enough!