I don't think it's safe to use this cab company he does not use his signals. I tried to explain to use signals, but he just ignored me. If you want to say stay safe you want us stay safe don't use this company.P read more

Never use this cab company. They use unethical and illegal methods in order to get higher / more cab fares. We called the company for a ride from the Cow Palace to downtown San Francisco, approximately a 20 minute ride. We told them we had 5 people and needed a car / van that would fit all 5 people. First, they sent 1 car (a regular cab that would fit 3 people in the back and 1 person in the front) and insisted we all get in that car. We tried to fit, though not until after we protested that it was against the law to squeeze more people than seat belts into a cab. When it was clear we wouldn't fit they brought a second regular-sized cab and insisted that we needed to take 2 cabs (and therefore pay a double fare). When we said no, they changed their methods of argument to 1) saying we called for 2 cabs to start with (three people listened when the cab was order and we all agreed that this was not true), and 2) saying that we were being unfair because they drove from very far away to pick us up (as we got the cab number from the cow palace as one of their most commonly used cabs, this seems doubtful). At the same time that the two cabs showed up, a van-style cab from a separate company drove by. We decided to use that cab instead. The Daly city cab drivers tried to get us to not go with the second company. They boxed us in with their own cabs and screamed at us for a long time so this separate driver could not leave. I am appalled by the unprofessionalism, unethical and illegal tactics of such a company and recommend that nobody use them. read more

Today had to call cab last minute to take me to West Portal from Daly City. Driver drove slow mo.. My grandma could had raced him on her wheelchair and gotten me there faster. :( total ride cost$..drum roll please...$26.00 yes not including the tip I gave out of courtesy. Cab drivers are angry cause UBER and Lyft are getting more clients!!. Hell yes last week I took Uber from City College to Golden Gate Park and cost was $7.00..holly Twinkies right?! Big $$ difference. :) Word to the wise..Take UBER or LYFT..way better Service and won't hurt your pocket book. read more

I would love to talk about my experience with this cab company if I could but unluckily, my experience with them never happened because the driver did not show up. I called a few times to check the status of the ride and the person who answered the phone told me to be patient and wait a few more minutes. Well I waited 45 minutes and still no luck.I was patient with them and decided to wait a little bit because I I used them in the past a few times and they were ok. This time was different, they were not available so I ended up using another cab company that did not flake. Luckily, there are plenty of good companies to count on when the rookies drop the ball. read more

Don't try this cab service unless you want to be unanswered waiting for a long time for nothing

I also hate this cab as well. I took it home wed night from bfs, yet the driver was so slow and just not at all efficient. he asked me a lot of pointless and personal questions and for some reason the fare came to over $20? they better as heck not overcharge me and they also didn't give me a receipt? they are really no good. I give them no stars. read more

I am giving one star because I'm unable to give zero stars. I made a reservation 24 hours in advance. I then called on the morning of to confirm and they confirmed. At the time of my reservation they canceled. I am not from the San Francisco area and almost missed my flight at SFO. Use uber!!! read more

They've been around for ever. Way before Uber and other ride companies. A knowledge of the area with out having to stare at a phone screen.

To start out this review I want to say that it isn't all negative, but there are a few things I need to say based on my experience. Pro's: 1. got to me the airport on time. That's it for the pros. Con's: 1. drove SO FAST on normal streets and twice that on the freeway. 2. Was constantly on a cellphone, he had THREE that I could see! 3. This one bugged me the most - he didn't tell me the Bart wasn't open until 8 am. I am not a SF native and don't know the times, he didn't tell me until I got into the cab even though he already knew about the Bart being shut. I ended up having to take the cab since I had no other options. 4. He was like 7 minutes late. 1 star for getting me there. read more

DO NOT CALL THESE PPL!!!!!!!! They never arrived when I called and kept putting me on hold when I called to check the status. Horrible service!!!!!! read more

This is the absolute WORST cab company in the San Francisco area. We gave the address to our destination over the phone, so you would think that they'd be prepared when they showed up. The driver started the meter and then tried to find out destination in his GPS....we weren't moving! We are paying extra money to sit here doing what he should've done before we got in the cab. So after we waisted 5 minutes trying to GPS the destination we finally arrived. We pulled into the drive way and we told him "we'll just get out here" He the tried to keep us in the cab while a car in front of us was loading their family of about 16 into their mini van....his response was "hold on, its only $11.50" As soon as he said that, our fare went up to $11.80. This cab driver of daly city cab definitely did what ever he could to get extra cab fair. They won't get another dime of my money. read more

This cab company deserves negative 5 stars. Today, I called for a cab at 2:40pm to pick me up from the grocery store and the dispatcher told me it would be about 20 min. I didn't want to be a pest so I waited until 3:26pm (46 min per the phone log) to check on the status. The same female dispatcher told me that the cab driver already came by. I told her that I pretty much was out there right at 20 min after I called. (And btw, I gave my name & phone number just in case and they asked for it. You would think that they would call you if they can't find you). So after her rude @ss kept saying he came by already and advised she wasn't sure if maybe he picked someone else up (as to why they would even ask for your name and not check to see if it were really you just baffles me) she then said "so do you want another cab?" As to which I reply, "yes, I've been standing out here for hella long". And then *click* she hung up on me. I call back and say "so are you sending me another cab or what? That was really rude of you to hang up on me. Every time I call you guys you take about 20-30 min longer than you quote so I didn't want to call too early." And then she says "well you can walk your ass home" then again, hangs up on me. Third call: I say "let me talk to your manager". Mind you, I'm already pretty darn upset. She says, quite rudely, "well you can call another time". I say "No, I want to talk to your manager now!". She again hangs up on me. What happened to customer service? Or to making sure the customer is happy? I wasn't asking for anything crazy, I just wanted to get home! I wish south city hello cab served daly city too...their service is soooo much better. She needs to be FIRED!!! I WARN YOU...DO NOT USE THIS CAB COMPANY if you have to call dispatch for it at least. No issues with climbing in a cab from BART...but I'm taking this to the BBB. read more

No posted rates in cab (isn't that illegal?). Charged me $10 for a fare that read $5 on the meter.

The meter was working and plugged, but not properly placed for passengers to see it. On a few occasions the meter was placed upside down on the front passenger seat. The drivers tried to over charge me by rounding the total fair up a dollar when my actual fair came out to a few dollars and some change/coins. When I tried to look at the meter, the drivers covered the displaced price with their hand. I gave them the actual meter price instead of the price they claimed it was. I called their company and they said the fair is what is displaced on the meter not what the driver tells you. read more

daly city cab driver treats you like royalty with their orange cab on time pick up. lady dispathcer hang up on me twice cos i have to guard my cellphone just in case the ride comes. here's the deal about daly city cab. you have to be nice to the driver and talk to one driver nicely with a good tip and then they will say hi it's me ur cab driver. wow. it's not like i own the cab driver but i don't think that way. i talk to one cab driver but that's how it is and tip them fair enough so they won't curse in an hindi accent calling u a bitch in front of your 10 year old dauhgter. okay not the driver i used to call since i'm 10-day-millionaire until payday. i splurge on tip cos that i how i made my money when i was working. people don't get it that i have to be like this and i'm only this old and young. wtf. young. hmmph to tell you the truth my baby teeth didn't grow at all because of some diarrhea medicine i have taken when i was young so tell me i'm young. okay young what it got to do with the fact that you have to compete with everybody to get a decent ride without the aggravation on some pinheads who thinks they can go on lolly-gagging their way in to the top without telling you the real story of your life. whew! i didn't know i have to be nice like" MISS PIGGY" in a jim henson muppett show. oh rapunzel, rapunzel show me your hair. i'm not blond i'm filipino. so they think i have to be filipin stereotypical not act more than you have to be in a filipino way. i dunno know duh i forgot i'm filipino by definition not an immigrant or they say to me in their language "AMERICANT". i SEE. read more