Gave them 3 times to correct their rookie mistakes, things still were not done right. Employees have an attitude. Project manager is all nice and tells you what you wanna hear until they take your money. The owner promised to fix things because he cared about the reputation of his company but we heard no word from him after we paid in full for their poor performance. By far the worst company I worked with while remodeling my home. Unlevel tiles. Uneven grout. Tiles cut around door trim instead of being placed under. Tiles that did not meet the trim. Total nightmare... since I can not respond to their comment below. I'd like to add he did come and speak to my husband about fixing the work himself to make sure it was done correctly, that quickly turned into he will send his best worker, then that turned into he was putting together a crew. (A week later with no correspondence). Always a twist and spin on the story. We had to replace over half the vinyl flooring in my room which his 10% discount on the third incriminate barly covers, does not even help with the labor either.(Which i got done by another company and it looks great now) Not to mention all the tiles I will still need to replace, due to them being unlevel and grouted all different sizes, not to mention the price to hire a new crew because they are not welcome to come back. Not to mention that instead of fixing the floor that had a lip in the slide together flooring properly by pulling them out and resliding them back together. He sent someone to simply cut out the mistake and glue a new piece in the hole cause multiple gaps in the area of what is supposed to be waterproof flooring, that looked worse than the original mistake. Not to mention when they did this my very expensive bed frame was damaged by him cutting out the board and jamming it into my bed instead of sliding it over. Also, there was one other crew working in a totally different part of the house that they made a big issue about. Let their flooring guy come ripping up my painters taping and plastic without asking. Although it was not even the room he needed to be working in. Originally agreed to work with me room to room while I moved my furniture, after the first payment was made that all changed to I need to have all the furniture moved out of the house. read more