What can I say about Mayberry Gardens? We moved mom there because the large Senior Living…read morefacilities she was at wasn't conducive to her declining mental capacity with Alzheimer's. Since day one, Dianne and the rest of the staff have been a blessing as we navigate this new phase in mom's life. I am so thankful that we found Mayberry Gardens and wish I would have found them sooner!

Had two of my clients there. They were dirty, not showered, food all over their clothes. Missed…read moremedications. Poor care. Moved both out immediately due to safety concerns and neglect.

Some staff is decent however certain nurses are very rude. Unsanitary conditions, leave toilets…read morespilled out on the floor and knocked over feeding tube and no one assisted to help clean.

A beautiful facility and really clean with great staff. Nursing staff is great as is therapy. Food…read moreis good too. Better than the hospital that's for sure. Highly recommend.

My whole family comes to this office for anything related to pain or injury! They do take good care…read moreof their patients and treat us like family.

This facility left my mom sitting in her filth for over an hour after a bowel movement. They…read moreoverdosed her on Ativan, which required intubation, and neither I nor my family members were contacted when this happened, the care she received was absolute garbage it takes two hours just for them to answer a call button. This is a horrible place; do not let your family members stay here.

if I could give this place a zero I would. The staff is…read moremean to the family and residents. The male techs are friendly and the maintenance guy is. But the nurses are uncaring and don't want to be bothered with providing care to these folks. My dad almost died due to a lazy butt nurse and DON. They failed to get a small lab test as simple as obtaining urine and getting the order from his doctor. They both told me it was done, a week later he ended up in The Intermediate Care Unit from a deadly bacteria in his bladder that got into his bloodstream. All from being uncaring, none compassionate, selfish acts steaming from being lackadaisical. Dad only required medicine, diaper changes, bathing, and repositioning. Only 4 things!!! He eats from a feeding tube and has a catheter. He can't talk or move. The administrator When I came to inform him of the negligence. He basically stated that they don't listen to family members' concerns because they look up symptoms on Google. Placing everyone in the same boat; prejudging, and failing to apologize for causing harm to my dad. I didn't reach out to the state department instead I contacted my Senator and they investigated on my dad's behalf. If your family member is suffering from the care of their caregivers, and the state department is failing to advocate and protect them. Contact your representatives. Do not place your loved ones here. This is another nightmare facility in the nursing home business.

Mom was always falling and they didn't know how it happened. Sent to hospital several times for…read moredehydration. Can't understand employees due to heavy accent. Don't answer phones after 4 or 5pm. I wouldn't suggest using this place.

If your with dream bound or a agency don't come work here they will leave you out dry people barley…read morecome to work so it's not always two cnas on the hall so you stuck with residents getting them up putting them down changing them bathing them dressing them etc they have a nursing director name Michael he is rude drinks on the job and Wanda the hirer is no better she allows the conduct to happen she is no support she will save her own ass before the welfare of her employees and residents.... If you think I'm lying just ask the residents.. and three have left and had to be brought back by the garland police department so don't work here nor bring you love ones cause if your not paying then they not helping so many residents have bed sore open wounds raw asses they tell you they haven't showered in months and I know cause I talk to them they know me by name and know how good I am and respect and appreciate me .. nothing I say is a lie all facts they try to act how it should be ran when state come . They walk around stars here states here what's the need for the word of things are running as they should. This place was fined for the residents getting out. But hey who am I just ask around these reviews are real... but ima miss my residents Mr. Calvin , Joe , Mr Reggie , Ms Loretta , all my residents on the 600 hall if the families of these love ones read this ask about me I promise it's all good and I loved on your people like they was my own.

I was referred there by my Primary Care Provider, Milo conducted a thorough physical examination he…read morewas very respectful, professional, and detailed. Milo was able to guide me to do my at-home exercises in a way to maximize my recovery from a previous stroke - my balance and how I walk have gotten a lot better. I love that their staff helps each other during my visits. On the day of my last visit there, Milo assures me that in the future I can just call Maggie at the front office to schedule an appointment I highly recommend this place for anyone in need of having a Physical Therapist in mind. ...KUDOS FOLKS!

This place got me on track. Therapist were nice and understanding. Staff were very nice…read more Atmosphere was pleasant and laid back..

My roommate is at Pleasant Valley for the 2nd time for rehab. This place is very nice, clean, and…read morewell maintained. The staff is excellent and very helpful and caring. They are also very knowledgeable about her various health issues and conditions and offer excellent therapy. The office staff have been extremely helpful with dealing with insurance, Medicaid, etc. They really have the patient's best interest in mind. They are also very involved with making sure the caregiver is up to speed on requirements for when they come home.

This place is where you want bring your family. These department heads lie and horrible management…read moreand can't be trusted do not bring your family here nor work here they dirty people that can't be trusted and a dirty building. From roaches and spiders you name it. Hey I mean never keep this facility clean, they be plotting, they to messy and drama for me, don't do right about people nor residents and the biggest RACISM PPL I HAVE EVER SEEN!!

This is an update to the original review of PowerBack Rehabilitation. I was there in Spring of 2008…read moreafter a fall at home and diagnosed with a cerebral contusion. Still think it was a horrible experience!

My Dad is at Remington now. He is supposed to be regaining strength after a hospital stay. The…read morenurses dont provide much attention, but most are pleasant. The sunday nurse was very helpful. The rest, not so much. At night noone answered Dad's call button. My largest concern is the diet. We have instructed them repeatedly on Dad's dietary restrictions, and still someone has to be there for every meal. They have an issue with the room assignments so that every meal comes to him with someone else's name on it. No idea how they think they can keep up with dietary needs of everyone. We've brought up our own fresh vegetables and fruit so that he has something healthy to eat each meal which has helped alot. His blood sugar is now normal. The last two nights theyve sent Dad to the hospital only to have the hospital return him the same night. Actually, this is the 7th day he's been there and they've sent him to the hospital 3 times. He is definitely in worse shape than when we checked him in. I read other comments on the 'speech therapy'. We had that and dementia screening, too. Something every day. He just wants to use a walker so he can go home. I'll post back. OK, so Dad passed today. He was old and his organs failed him. But. The remington folks ignored Dads DNR. Said it wasnt adequate. And my mom had to watch the Remington 'nurse' beat on Dads chest for 4 minutes until she got a heartbeat so that the ambulance drivers could take him to the hospital where he officially died. Sigh. Long story short. If youre healthy, this place can work for you. If you need nursing care, this nursing home lacks. Severely lacks.

I found this hospital very helpful and the conditions were very good. They care about their…read morepatients. The kitchen manager even comes to your room and goes over the menu with you, Syed, and all the employees care about your experience. Including Laura, my case manager, she went out of her way to find me a nursing facility to go to. All in all my experience was very good and I will be telling my insurance company the same thing.

Do NOT send your loved one here! Mom came to Encompass Rehab in Richardson after hospital stay and…read morethey failed miserably with nursing and medical care. She laid in bed all night in feces while continuously pressing the nurse call button, but no one came. She even tried to sit on the side of the bed thinking the bed alarm would go off. The morning nurse came in and the call button was not plugged in and the bed alarm was not set. Mom had trouble breathing and had to request a chest X-ray which determined she had pneumonia. No breathing treatments were provided and several times her oxygen wasn't even on. I removed her against doctors orders on a Saturday and transported her by ambulance to a hospital. The EMTs said this is common with this facility. Do not let your loved in suffer here.