I'm a senior citizen. (On SS, I have no money) When I visit the dentist, I normally get the gas. Due to the stress. I pay extra for this. On my first visit to Dallas Dental Smiles, I took the gas. Quickly I discovered that the Office Staff, Dentists, Dental Assistants, Dental Hygienist, where professional and are GREAT at what they do. They minimize my stress and pain asap.
The customer service attitude; caring, kind, thoughtful.
They put me in mind of the Beverly Hillbillies Theme Lyrics:
"they would like to thank you folks for kindly droppin in.
You're all invited back next week to this locality
To have a heapin helpin of their hospitality
Hillbilly that is. Set a spell, take your shoes off.
Y'all come back now, uhear?"
They are good, hard-working folks, easy to do business with!
Let me tell you how they handled my toothache:
When I arrived for my appointment (they were fitting me in). The office staff checked me in with lighting speed. Within minutes, I was being moved to THE CHAIR. (I was thinking to myself; I should had taken that little blue pill). So, I took the gas as fast as I could.
The Dental Assistant was waiting for me! She took X-rays, prep for the Dentist, and started the gas.
The Dentist came in and examined my teeth and mouth. He told me I would need a CROWN. He got me out of pain. Due to his GENTLE care and skill sets. I didn't need the gas.
He then explained my current oral health to me.
Then he presented an action plan to restore my oral health. It was a lot of money! But it was far less than what I expected. It was more than fair.
Then I was moved to the office staff. WOW: This nice Lady, got my dental insurance to pay!!! Making the action plan affordable! So, I agreed to the plan.
They started to work on a Crown. I was going to have a temporary Crown for a few weeks. After about a week later, I destroyed the temporary crown. It was late in the afternoon. I called Dallas Dental! They stayed late and fixed my problem after they were closed. NO CHARGE!
They worked on my teeth through the summer. I didn't need the gas. They are that good.
Now, the reason I wrote this review. This week, I had an appointment to have my teeth clean. I messed up; the appointment was for 10:00am. I wrote down 11:00am. They called me at 10:15am. I was doing chores just down the road. I got there at 10:30am. As usual the waiting room was busy.
Again, the customer service attitude; caring, kind, thoughtful. (Think of the Beverly Hillbillies Theme Lyrics)
Within a few minutes NIKKI (A Dental Hygienist) came out and took me to the chair. No stress. She talked to me about my oral health as she carefully, methodically cleaned my teeth. No gas needed!
I recommend Dallas Dental Smiles to everyone for these three reasons:
The outstanding customer service, professionalism, and genuine concern for their patients is the number one reason. And is why the waiting room is always busy.
The second reason is they know how to get the insurance to pay! (there's a first for everything)
The third reason is their fair pricing to begin with.
Thank you, Dallas Dental smiles!
678 798 879
Sincerely,
James L read more
