i am rejecting this response because:…read more david moore with grayson county roofing quoted the job to repair the roof. he promised me it would no longer leak. he also guaranteed his work. hes saying the roof has been leaking for years. this is another lie from david moore. if you have reviewed the texts and messages i uploaded he promised to come back out and repair the leaks. he never came back out. he lied again. this seems to be commonplace for david moore. i am taking him to court and suing him and his company for not repairing his failed work after just a couple months it started leaking again. he stated to me and my son and my mother also his website says he guarantees his work. i would suggest bbb thoroughly investigates this individual for deceptive practices. i request bbb to hold him responsible for this negligence. i have also emailed bbb with all the messages and texts between myself and david moore. i paid him over 2400$ to repair the roof and he said he would come back out and fix the leak and then he never showed up and stopped answering my calls and texts. very unprofessional and i strongly urge bbb to discontinue doing business with a liar and with his deceptive practices i am astonished you represent him at all. there is now further damage to my home because of him. he is directly responsible for this from the beginning. please review all the texts and messages i sent your company. regards and i await your response. cindy ellis

From the owner: We have successfully worked thousands of Property Insurance claims on behalf of our clients. We…read morealso provide free estimates on non-insurance related exterior work including roofs, gutters, siding, painting, doors, windows and more. We provide written warranties on all labor and materials. We are fully insured and maintain an A+ Better Business Bureau rating. We provide honest inspections and reasonable fair pricing. We work efficiently and make every effort to cause minimal disruption to your life as repairs are being completed. We hold our clients in the highest regard and we have polite, professional and skilled crews. We work for you. Call us today to schedule a free inspection at 903.209.9845.

Tommy and his team at T&R Roofing provided a smooth path for us by working with the insurance…read morecompany, and managing the entire project. We had leaks that damaged the interior, but we didn't know how extensive the damage was until T&R assessed a possible repair. They did all the interaction with our insurance company and negotiated a full repair. Tommy's roofing team worked efficiently and brought in specialists for the different roof features that required special metal work. He provided the prime contractor services, bringing in interior repair and painters, siding and gutter repair contractors. He was always available to explain what we didn't understand and to ensure that the full house was brought up to our expectations. I fully recommend T&R Roofing.

Be very wary of working with the fragile egos of T&R Roofing. If you get into any kind of argument…read moreover their shoddy work, they'll likely invoke clauses in their contract and extort a 15% fee of the total cost of a project when you try to send them away. This was the worst experience of my life working with any contractor on any project in the 4 decades I've done so, on a myriad of homes and properties. Never once has any contractor acted in such an immature, childish manner, threatening to sue, rebuffing honest attempts to negotiate. Just stay away.

Corey and his crew did an excellent job installing the solar panels on our roof. Nice neat work and…read morecleaned up the job sight very well. Very happy with this company! Mark DiCristoforo

This is the worst most tacky, unprofessional company ive ever seen. All the contacts and phone…read morecalls and emails WE made and they still havent fixed the damage they made. They make lots of excuses. Shane never calls and emails us back to get the mess they made repaired. They damaged our brick and stained it with roofing supplies. RUN FROM THIS COMPANY.

I've now used Texas Pride Roofing & Fencing twice and had a great experience both times. Bret…read moreresponded quickly when I reached out and addressed the issues the very next day, which was greatly appreciated. He was professional, easy to work with, and the quality of the work was excellent. The first project was a larger fence repair, and the second was a smaller job to fix damage caused by another party -- both were handled with the same level of care and attention to detail. It's clear they take pride in their work. I would definitely recommend Texas Pride Roofing & Fencing and will use them again in the future.

Bret is solid! There was a patch of shingles on my roof that fell off and I needed help assessing…read moredamage and if I should be also looking at a replacement. I randomly selected a couple roofing companies from yelp and called Bret next. The response was super fast, before I finished leaving voice mail he already texted me back. He was able to come out the same day. He then arrived on time, inspected the damaged area and the entire roof and told me that my roof is still great and that he could get the damaged area patched up the same day. The price he quoted me was almost unfair, to him. Outside of his super reasonable pricing, I also detected honest feedback and passion to his work. I had a few more companies lined up that afternoon originally, I ended up not needing them to come out after I spoke to Bret. I'm very happy and thankful with the timely help he rendered, and I have no hesitation to reach out again when my roof or fence needs upgrade! I highly recommend Bret to everyone looking for roof service. You will not be disappointed.

Great job replacing our roof in Howe after a big bad hail storm. Never had an insurance claim…read morebefore, but Dustin helped us through all the steps and required paperwork. He also communicated updates with us regularly. The roofers did a great job too, ensuring they protected our property including a pool. From start to finish, the whole job was just a few days. We would definitely use them again, if needed. Highly recommend!

we worked with Sam to get our roof replaced in Sanger after a bad hail storm. the were great to…read morework with. Sam helped us through the claims process. We would definitely recommend them.