We stayed the night February 12th for the "Valentine's Package for $315 (Kind Bed Room and 5-course meal included). There were a ton of issues from the get-go: took 20 minutes to check in (3 people checked in through the other receptionist while we waited), the website stated a "welcome amenity", but when we checked into our room there was nothing. When we asked where the amenity was the front desk said there wasn't supposed to be one. But, on the website, it was stated that there would be one (see attached photo). When we got to the room there were multiple long, black hairs on the bedspread as well as the in the sheets. The toilet also had a bunch of hairs all over it. There were only two towels in the bathroom which was surprising. However, the view was nice. We went to the pool/jacuzzi first and the pool was quite scummy (people had even scratched their names into the scum). When we went back to the room, our card didn't work. So, we had to go down in our bathing suits to the lobby to get the card re-activated. Next, we went to Moose Woods Grill for our 5-course meal. The food itself was decent and the steak was amazing. But, the service was very slow. Our first drinks (2 caesars) took 15 minutes. We ordered a bottle of wine for the meal, which took another 15 minutes. The server was very nice but did not ask how the meal was until we paid. The next stop was the casino, nothing but amazing things to say about that! Lastly, the nights' sleep: the pillows are quite comfy, the bed is mediocre and a bit on the hard side. The door is paper thin so we heard every noise coming from the hallway. We were across from the ice machine and it sounded like someone was crashing down our door each time someone got ice. Also, anyone talking or walking in the hallway came through very loudly. The next morning we went to the Moose Woods Grill for breakfast at 11am. On our way down a lady had a rose and I asked where she got it and she said at breakfast! When we got to the restaurant they were already out of free roses so I was disappointed. However, the breakfast was delicious: we had the breakfast poutines. We heard nothing but great things about the resort, so maybe they had an off night. But, as it stands I would not go back. read more