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    Dairy Queen

    2.0 (38 reviews)
    Closed 10:00 am - 9:00 pm

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    Lorrie D.

    So so so disappointed in Dairy Queen on this Mother's Day'. We Came in for dessert (party of 4), as I came in the door I heard what appeared to be playing around behind the counter. I saw the impatient looks of disappointment on customers who had ordered and were waiting on their orders. The Restaurant was packed as was the drive through (only one line was open), I went to the counter and could not help but see unorganized chaos. The young guy asked was I ready to order, I asked was he ready because I saw 10-12 blizzard cups still being prepared. He said they were just a little behind, but after seeing an absolutely filthy counter surface I decided not to spend my money on an establishment that doesn't appear to care about their business or the customer. The floor was also unsanitary. I also brought my daughter in love for the first time, she probably will never be back.

    Of coarse the food is good cant complain about that and i hate even making this cause i love dairy queen but the service here is SO SLOW, any time of day no matter how many cars in the drive thru your waiting at least 15 minutes for your food. Theres two intercoms to take orders and today I was ignored on the second intercom, while 6 cars orders were taken from the other one, there was no signs that it wasn't working and it was not blocked off. So in total i waited 50 minutes to order and get my food. The guys that were taking my order seemed like they could really care less and have no sense of urgency. Maybe this is dairy queens standard but i've never had an issue at the others I've gone to. I really hope they improve all around with service cause it is very loved up here in the high desert but it makes it really hard to WANT to come back .

    Not even half of the people waiting no one's come up to take an order for over 15 mins only taking care of drive through orders.

    Horrible experience today! Came in after placing an online order my order was supposed to be ready at 1:38pm, so far it's 2:25pm nothing is ready I've been waiting along with 8 other people waiting for their orders. The blonde/brown hair girl working the drive through/counter is beyond rude horrible customer service. If you're the owner please check the cameras around 1:30-2:30pm absolutely insane......

    Peanut Buster Parfait
    Eliot D.

    Opening day at DQ. I HAMMERED this thing. Nothing better than Ice Cream on a 42° New Years Eve! The kiddos enjoyed it too.

    Receipt
    Mrs P.

    My family was very excited to finally have a Dairy Queen here in the high desert. We were there for their first day opening and have been there several times after that. Each time we left disappointed, we thought that eventually they would get better. We tried them again today, and unfortunately nothing has changed. Customer service is lacking, there is no smiles or thank you's. We ordered blizzards, and all four of them were not mixed completely. All toppings were on top and plain at the bottom. The Heath blizzard had a mixture of everything else including brownies (this was supposed to be just heath), except for heath. Unfortunately, we probably won't be back. Hopefully the owner can get it together. There is a big difference between being a bad leader and staying a bad leader.

    $6 bucks for this? I could have gone to mcdonald's for the same thing and it would be cheaper.
    A F.

    Poor service manager is a rude woman who snatched back my ice cream after i asked what this was and all she did was add more fudge. won't be back

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    1 year ago

    Near thirty minutes waiting for a hot dog combo. Not happy and didn't even apologize.

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    2 years ago

    the flamethrower burger is good! it's too spicy but it's worth getting if u get a m&m blizzard!

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    Review Highlights - Dairy Queen

    Went through the drive through and was easily and quickly able to place and receive my order.

    Mentioned in 3 reviews

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