I was very satisfied with my order. Even though the drive-thru line was really long, it moved pretty quickly. read more

Dairy Queen Grill & Chill - Royal New York Cheesecake Blizzard - Fast Food Near Me - Macomb, Michigan

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The portions are tiny, the prices are to high. Ridiculous that a large cone ice cream is the size of a small. Got a heath brownie cupfection, was barely any ice cream in it. Don't put the rude employees at the window If you don't have a smile and are not a patient person, don't work the window. read more

We had a flat tire coming off I94 and barely made it into the parking lot of the DQ. Was supposed to be an hour and a half before the tow truck came for road hazard. The tow truck could not carry three people.They said leave the keys in the car, but a proximity detector will not allow the car to lock while in the car. The manager told us to look up the car and come inside to wait to the tow truck, and my son for a ride home. I ordered two shakes. The manager was going to hold the keys and give them to the two truck driver and call when they showed up to tow the car. He was awesome. Milk shakes were excellent. My son picked us up, the tow truck came for the car, and it all worked out. Thanks to the manager of the DQ read more

They used to be good. past 2 times I've gone here to get slushies they had debris and old food stuck in and outside the cup. gross. got refund and will never be back read more

this dairy queen is horrible they're very racist i paid for ice cream i didnt get i come back up to the front to ask if it was ready and the cashier and manager said i already ate it ‍ when in reality i never got my ice-cream he said he was gonna go to the back to run cameras and everything as if i would lie ‍‍‍ i had to argue for a while just to get my money back i have never experienced something like that ever ! read more

Your blizzards melt faster than they go through my lactose intolerant stomach. Seriously what kind of cost cutting are you pulling that makes the blizzards melt so fast. Clearly you don't flip the blizzards upside down because 99.9% of them would fall right on the ground as they are already melted when served. read more

Line was looooooong all the way in hall road! But they killed it!! They moved it fast and we really didn't wait that long at all. read more

Dairy Queen Grill & Chill - Yummmmmmmm - Fast Food Near Me - Macomb, Michigan

Went to the drive thru. Ordered the flamethrower A1 burger and onion rings. My daughter ordered a fruit blast dipped cone and i ordered the new york cheesecake blizzard. My husband and i liked the flame thrower and the A1 burger tasted like the rodeo burger ( our favorite) from burger king. The onion rings was good too. The dipped cone my daughter ordered tasted like you're eating fruit loops. The new york cheese cake was good except they put in a lot of the strawberry jelly which made it a little bit too sweet for me. So i just are around it. read more

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I love this Dairy Queen! Granted at times there is a super long line, but over the years they updated the parking to miniseries confusion and made efficiencies to the ordering process. The server folks have always been friendly and will even bring the food to you. Whenever I can afford the extra calories, I get the double cheeseburger which is the best fast food burger in my opinion; arguably one of the better ones in the area for that matter. They're great and consistent. And then of course the ice cream is fantastic; the cakes are yummilicious...you know! read more

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If I could give zero stars I would this is the second time we've ordered a blizzard and it's not mixed! They gave me ice cream in a cup and dumped Oreo on top! The manager refused to come to the phone! Silly kids that are clueless answer the phone and think this is funny! read more

Dairy Queen Grill & Chill - Supposed to be a blizzard - Fast Food Near Me - Macomb, Michigan

The workers here are incompetent and ruined our orders the last 2 times we went. Wouldn't it be hard to mess up ice cream?

So we stopped there on our way to Rochester from Port Huron. We got a slushee and a hot dog. As I was drinking my slushee, we noticed a dark spot in the slushee and there was something nasty in it. As you can imagine, it disgusted me and I didn't want to finish the slushee and dumped it out, and didn't want to eat the hot dog because I was grossed out. The manager said the employee who made the slushee must not have cleaned the ice cream machine correctly and that was what the dark blob in the drink was. Either way, that didn't really help me to not be absolutely disgusted. She refused to help and give us a refund unless we brought the slushee and hot dog back. However, I was driving my daughter who just had ankle surgery back and forth to work and she was in excruciating pain. Stopping at DQ to bring back the food during rush hour on Hall road (with construction) wasn't really feasible. I get mistakes happen, but if she would've just offered a credit or something, it would've made up for it. But her rude tone and refusal to help under the circumstances was the big problem. Needless to say, won't be stopping there again. Cleanliness and customer service are supposed to be a priority and they're definitely not here. read more

Dairy Queen Grill & Chill - Disgusting blob of "ice cream" in the slushee. - Fast Food Near Me - Macomb, Michigan

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Amazing... Can someone tell me how: 2 Spicy chicken sandwiches ( no tomato) and a large fry, End up being : 1 spicy, 1 regular (both with tomato, and no fries?!... Can't wait til All fast-food places are operated by robots only... BTW, the place was dead. read more

All fast food places get an order wrong every now and then. However the manager here said my error was "impossible" and basically called me a liar. He said he couldn't find my receipt in the computer. I had to drive back up to the restaurant and PROVE they got my order wrong and show him the receipt for him to believe it. At that point I just wanted a refund, but in my rush I forgot the drink at home and they decided they wanted to charge me full price for the drink. After I proved that a combo does not charge full price for a drink he decided to just charge me a dollar for the drink. Fast food is fast for a reason, but this place is an extra kind of bad. read more

My boyfriend and I stopped here for a quick bite to eat last Sunday. Wasn't busy at all- which was a bonus! I've never been to a DQ that served food so I was a little skeptical! After ordering my food, I checked out Yelp and the reviews were not so great! Yikes! My boyfriend and I split: 1 Crispy Chicken Wrap, 1 Cheese Curds and a Small Grasshopper blizzard. I was kind of shocked when our total was near $10 for items that weren't that large. Service was quick and our food was brought out within a couple minutes. Compared to other fast food wraps, I really enjoyed the Crispy Chicken Wrap. The chicken strip, cheese, lettuce ratio was awesome. Definitely more chicken than other ingredients and the wrap was fairly large. Cheese curds were pretty typical, much better dipped in ranch dip but they were hard or overcooked. The blizzard was good size for the two of us to split and it actually was pretty good. Im not into mint flavor much but it wasn't overpowering. What gave it a three star for me was the fact the place was freezing! All the employees had hoodies and sweatshirts on and all the patrons were eating with coats still on. Would have been nice to enjoy ice cream without already shivering. read more

Dairy Queen Grill & Chill - Cheese Curds. Chicken wrap. Small grasshopper blizzard - Fast Food Near Me - Macomb, Michigan

Had a large lunch order of 8 burger combos and 3 chicken combos. I walked in and was back on the road in less than 15 minutes. Everything was done perfectly and tasted good. Also the manager packed everything safe for the ride back to work! Hats off!! Great job! read more

Went here like an hour ago. Bought 2 hot triple chocolate brownies. I come home, start to eat mine, and all the sudden I bite down on something hard and sharp that stabbed me in the gums. I pull it out of my mouth, to find a sharp piece of plastic about 2-3 inches long that was baked into my brownie. I start picking the brownie apart, and find 3 other piece of sharp plastic as well. These were long enough to have cut me. If I had swallowed these on accident, I could have cut my throat. Called the store, and the girl who was a manager that I spoke to about it was extremely disrespectful, like she thought I was lying. Said, "you can bring them back up if you want". So I brought them back up and demanded a refund. Absolutely ridiculous. I spend my money here for ice cream and instead I get sharp pieces of plastic in my food. Will NOT be going back to this dairy queen. Pictures for proof. read more

Dairy Queen Grill & Chill - I piece of plastic I pulled out of my mouth. - Fast Food Near Me - Macomb, Michigan

Truly I think the dumbest people work here. Every single time I go here they mess up my order and then refuse to fix it bc they "can't do add ons at the window" so they will make you go around and wait back in line. Like how can someone fuck ice cream up so easily? Well the workers here can. read more

Terrible service we asked for a new drink Bec they messed up our order but didn't wanna serve it to us rude workers read more

Went today the drive thru person was so un friendly No hello thank you have a nice day.. just a un friendly stare.. very un welcoming.. I'll go to a different Dairy Queen next time read more

Always a good little treat for me and the kiddos/family. Nice place and girls that waited on us today. A blizzard even in winter is a fix for the sweet tooth's. read more

Went threw the drive through and when I asked Savannah at the window which blizzard was which she looked at me and said "Well one of them is brown so..." with a disturbingly rude tone. I literally sat there speechless...and drove away. My family owns many food joints and would NEVER let an employee speak to a paying costumer like that. What has this generation come to. read more

I guarantee all meals are either spit in or seasoned of the dirty floor. Avoid this place at all cost.

I've been here 4 times (I wanted to give them a fair chance) but every time they ALWAYS let me DOWN! They don't accept any coupons, they hire the rudest kids on the planet and they're overpriced for the crappy desserts they give you. Do yourself a favor and drive a little further to the New Baltimore one on Green Street or the Clinton Township one on Groesbeck. They offer the same desserts, but they accept coupons and their employees don't have massive attitude problems like the kids at Macomb. read more

This place is AWFUL!! I went in to redeem a birthday voucher for a BOGO Orange Julius, and they didn't accept it, and the employee I dealt with was quite rude. I said, "This Dairy Queen is also an Orange Julius location, right?" The employee responded "yeah," then I asked why they didn't accept the coupon. She said, "I dunno." It was within the expiration date, and all the other terms of the offer were met. The employee was not at all friendly during this exchange, and the experience was highly embarrassing in front of other customers. In my opinion, this is a pretty crappy way to treat customers, and especially given the substantial competition the business faces in the immediate area. read more

As much as I love the ice cream, the service here is piss poor. There are constant errors in orders and instead of replacing the order they take off change from your next order. When you appreciate your patronage you go the distance, above and beyond and you also don't talk about your customers where we can see you. I really should just stick to Culver's. read more

It's a DQ -- so you get DQ. If you like Blizzards, you can get one here. What you can't get is any idea that a manager is in charge. Two examples: Last night, website said it was open until midnight. At 11:30, the place was pitch black. And last week, we visited near closing time. We sat in our car and watched the employees empty out. Every one of them had parked in the primary spots right next to the door. Even the manager. So what -- if paying customers had to park across the lot. Unbelievable -- every manager knows you use the best parking spots for customers. If he isn't paying attention to this detail, what else is slipping through the cracks? read more

Excited to go to my first dairy queen and they completely messed up our entire order. Bacon cheeseburgers without bacon and hamburgers with cheese... Forgot a soda. Was excited to get home and eat that I didn't check the order till I got home. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Macomb, Michigan

This Dairy Queen is hands down the nicest fast food place in the area. Impeccably clean, and pride-of-ownership is always evident in service, food quality and maintenance standards here. I can't fathom anyone walking into this establishment and giving any other sort of review. I've been in there no less than 30-40 times for lunch over the years, and NEVER have seen anything out of place. Burgers & fries are vastly superior to any of the major options, and always served carefully assembled and piping hot. read more

This Dairy Queen has an extremely rude staff and management and they are much more concerned about themselves than any customers. This location closes at 10pm according to their website. What they really mean is that they will be out of the building by 10pm and they will close much earlier to clean and take out the trash. When I got there at 9:30pm there were 2 cars ahead of me at the drive-thru and when I got to the menu board they took my order. After I had ordered they refused to serve me and would not open the drive-thru window to explain as all of the employees walked around inside eating and drinking. read more

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I've only been to this DQ once, but it was a pretty decent experience. Everything about the workers and the service was great. I did, however, have a bad experience with other customers here. I know that this isn't DQs fault, but it did make my experience less than stellar. There was a group of young men in a corner and they reeked of weed. The smell was over taking the entire establishment. The other issue I had was that there was a group of older high schoolers or younger college students that kept pointing and laughing at me for the cone I was eating. Yes, it was a large cone, but I had been craving ice cream for weeks, and I was very excited about treating myself to this very rare outing. Apart from those two issues, DQ was wonderful. I loved the ice cream, as always, and my service was perfectly fine. read more

After the movies tonight we went to Dairy Queen on Halloween Road. Ordered food to go. I thought they'd make the dessert after our food was made. Nope. They made it right then and let it melt while our food was cooking. So when they brought me my food and started packing up the desert, I was like hold on right there. The desert has already begun to melt? While I drive home it will be that much more melted. I want new ones. The girl behind the counter rolled her eyes at me. Thank you for that. I'll be calling the manager tomorrow. That is completely unacceptable!! I give this place food five out of five stars. And for the girl making my desert 0 out of five stars read more

You can not get a cup of water. They want you to purchase bottled water. So I asked for a cup of ice and they wanted to charge me $2.00 for a cup of ice. I was also purchasing a blizzard so it is not like money wasn't being spent. It's a hot day and I am a school bus driver just wanted something cold to drink. read more

DQ your awesome your ice cream is the type of ice cream that you deserve after a long hard day at work I love your slushes (lemon lime ) , but for Icue cream don't give a cup give me a waffle cone and that vanilla and then me chillin with my dad in our 1966 ford galaxy 500 convertible . That's class if I ever imaging keep doing wacha doing and we be seeing echother 2 Times every month during the summer . read more

This staff is SO rude an uninviting. I can't believe how rude the person taking my order was. To the manager: you better hire some friendly kids before you loose all your business because bad reviews spread like wildfire around here. read more

My mini blizzard was half the size of the blizzard at all other locations. The lid was a flat lid, not a domed lid, so I felt ripped off. The blizzard had very few caramel pieces in it and it was already melting when I got it. By time I got home, it poured out. Other locations put a domed lid and place it inside another cup for insulation. Also, this location started charging for the pup cup for dogs! Guess I will drive the extra couple miles and go to the location on Van Dyke, they are worth it as they are the best in town and always super Cheerful. The pup cups are free and the blizzards are chocked full of deliciousness. read more

They completely rebuilt this place. The ice cream was GREAT. We had gone in for the Orange Julius. Would not suggest this. The Julius are not like the ones in the malls. read more

This place is awful. The ice cream is always melted and pure liquid especially if you order a Blizzard. I live a mile away & a Blizzard will not make it home ever because it's already melted before they hand it to you. The other day we ordered small sundaes and the bottom cups weren't even a quarter cup filled ice cream with next to no topping on mine. I'm actually not even sure they gave me any topping. This place is awful. I would much rather drive out to the one on Van Dyke because that place is great. read more

If I could I'd give negative stars. Every time I get a blizzard here it's dripping all off the sides and all melted. I should start asking for a straw to drink it and they don't even do the "flip" thing. Also very overpriced. read more

Went in for free Blizzard promotion using the DQ app. They app shows they participated but the owner of the restaurant would not honor it even though the app showed their location as participating. The owner of the store was very rude and did not make any effort to retain my business. I told the owner I will not be back. His response was "I know." read more