Fantastic Drive-Thru Experience at Alpine Dairy Queen! We had such a great experience at the Dairy Queen drive-thru in Alpine today! We ordered two mini Blizzards - a Heath Bar and a chocolate with dipping chocolate blended in - and everything was perfect. The best part was Jeannie, who took our order. She was incredibly smiley and friendly, and she made sure our order was exactly right. Her excellent service really made our day. We'll definitely be back! read more

Dairy Queen - Mini blizzards - Burgers Near Me - Alpine, Texas

I have been coming here for many years. I had the worst tacos, which is my usual order, that I have ever had in my life here today. They were sitting in a pool of grease and they tasted liked a pool of grease. And there were over 10 dead flies on their windowsill. The last time I was here I had a problem with the service. Sad to see this place go so far downhill. read more

The tacos are good usually. The burgers are good too . The employees are friendly and courteous. Love the blizzards.

It's a dog and pony show. It must be out of towners keeping this place in business, since it's the first/last food establishment in town depending on which way you're going. The prices on the menu are wrong when the item is rung up. Menu price for my burger was $7.99 but charged $9.99. The high schoolers with questionable hygiene don't know how to fix the issue and don't seem interested in learning how to. read more

Like all fast food in the recent years the quality has dropped. It's the same for this and all Dairy Queens. I see they went back to naming their burgers "Belt Busters". Yeah, I would have done that too considering how fat American is now. The only item I recommend here is the Blizzard. The rest is factory processed and old tasting. read more

young girl who was over the top rude. I asked for a limeaid - not a cherry limeaid. they charged me for a cherry & served me a cherry. the girl that brought it could of given a hoot if the order was correct. she did not say I am sorry or anything- she refused to give eye contact. I asked her name & she said she had none. Maybe she did not want or like her job. she was cold to the others in there as well. Dairy Queen used to have friendly employees.. in my office this would never happen. They would be fired on the spot. She has a lot to learn. From now on I will go to sonic as they know how to treat guest. read more

Didn't even take a bite yet this is a lie it fell out while flipping it over didn't even get free ice cream read more

Dairy Queen - Bad have cream - Burgers Near Me - Alpine, Texas

Food was bad, stale toco shells, bananas for banana split were green and hard. Staff was not friendly or attentive. Other DQ's been to are way much better. Would give no stars, glad we are passing through. read more

Pulled up 30 minutes before closing, waited over 20 minutes as I witnessed 3 employees stand in a circle talking to each other, started moving and suddenly the line got going. Crazy read more

Yuck. Prolly the nastiest DQ in Texas. Drive a little bit over to Marfa's if you think you need it. read more

Nasty, there's flies everywhere. The restrooms, floors, cooking area were not clean in I don't know how long. The area where the Fryer is at looks gross and the people looked just as bad. Go somewhere else. I didn't even finish my meal, and neither did my family. Just sad read more

AC was not working, we would rather eat outside. Women's restrooms were a mess. Difficulties using Apple Pay. Food was not fresh. Gravy was not hot. read more

Messed up my order for a plain cheeseburger. They refused to correct the order unless I paid for another burger! Had not had any problems like this before at my own hometown DQ. This sad experience occurred at the Alpine, TX DQ on Wednesday, January 4, 2023 at approximately 8:15 p.m. read more

Hard to imagine a more ridiculous customer service experience. We went through the drive-thru, then had to wait in the parking lot for 15 minutes for our order. (Hardly the point of a drive-thru.) When our food arrived, it was like they randomly chose things off the menu and threw them in a DQ bag. We had to go back inside to sort out our order. They didn't put the meat on one of our hamburgers! This is not the reason people order hamburgers. (Again, this is not why most people choose a drive-thru.) read more

Are all Dairy Queen's the same? This is proof they are not. All of our food tastes worse than other DQ's we frequent. Cold french fries, flat sodas, old-tasting meat. When our food was brought out, they did not bring or even mention the Blizzard I ordered. I was fine with that but after 20 minutes and me noticing customers who came in after us getting their desserts I knew something was up. When I mentioned it to the cashier, instead of owning up to the obvious mistake, she said they didn't forget and that mine was next. Sure, Jan. read more

I decided to take my father to get a blizzard yesterday and I so wish I would of gotten the young lady that took my order. She was amazing and even found a way for me to transport 2 other blizzards back home read more

Server was goofing off and we had to repeat order three times. Worried our order would come out wrong, while we waited the young black man went out front of the store to chat with another young man. They were cutting up so loud we thought oh no. The young lady brought our food out was sweet. Our food was so good. Hot and fresh. Definitely don't read into the restaurant by the front staff. Good food read more

Pretty poor customer service (To be expected for fast food) However, they were out of ice cream (what?!) also out of coke and out of toast. She rushed us at the window and then we had to wait in the parking lot for 15 min for our food. Also...great sign read more

Dairy Queen - Burgers Near Me - Alpine, Texas

Friendly service at the drive thru and excellent tacos! Super tomatoes and fresh lettuce. I wish I lived here and could eat them again.

It's DQ and they're the same in every town - dated and retro. Items haven't changed in years and that's a win. read more

So we came to Dairy Queen in Alpine, TX about 9pm. They're open until 10. As we approached the dining room door, we saw a girl come running from the kitchen, and locked the door on us. I guess the hired help don't realize where their pay comes from! It looked pretty rude. read more

Been working here for about ten months now , I can say this has been the hardest store to work at ! It was a nasty mess Nd I can honestly say with the help of my amazing crew we cleaned it up ! Now we many not be fastest like most would like us to be but I promise our food will be hot Nd fresh ! . I want to thank each and everyone one of you that gave us the opportunity to serve u . The one that's have came back for seconds lol and to the one who doubt us still . Thank u Nd have a awesome day ! God bless read more

The worst fucking restaurant in the state of TX I waited for a hour a hour just to get a starwberry Sundae .the fucking moron took my money gave me my change then waited another fucking 20 minutes and guess what I banged on the drive thru window and asked them hey wtf with my sundae and this is what they said after a 1 and a half sir our ice cream machine is broken .you knsomething I wanted to slap them bastards fuck I'm still pissed read more

Family of five driving through to Austin, TX. Drive-thru took a little longer than usual, but otherwise we were happy campers. Blizzards were on point, steak fingers were piping hot and the gravy was thick. Everything you come to expect from a great Dairy Queen experience! Obviously, if you're not a fan of fast food or DQ, don't stop here. read more

This DQ SUCKS! Went through drive through @ 9 pm- ask for chocolate cookie dough blizzard & peanut buster parfait. At window lady told us they were out of hot fudge- would take awhile to heat some up. She offered to make coco chocolate instead. At window woman handed us blizzard & said butter finger. We said what kind? She chuckled & said cookie dough, it's been along day! What we got was vanilla ice cream with cookie dough & NO chocolate & coco fudge was bitter & grainy. We through both of them away!!!!! read more

The service was absolutely terrible. We went through the drive thru and someone wanted to take our order and then they walked out and did not come back to the microphone. we pulled around to the window and no one answered and as were pulling off we saw 2 employees in the back. we asked if they were open and they said yes and we told them what had happened and they quite literally laughed in our face. it was extremely rude and we were being polite and as nice as we could when we had no service from the very beginning. it was extremely unprofessional and i understand that it is not a fine dining experience but i think the situation could've been handled a lot better. do not recommend, terrible customer service. read more

Itza DQ. Seen better days. Pass it by Nextime. Well, th yelp guide says my brief eval is too brief to pose as a review, so spilling a few more words is in order. Dingy. Noisy. Marginal. In need of overhall/remodel. read more

Terrible experience. Man at counter wouldn't even respond when we walked in and said hello. Made no response as order was being placed. Asked for napkins - he grabbed the entire stack and tossed them under them plexiglass. Same with straws. Very abrupt. Other workers in the restaurant sitting at a booth cursing right across from our three children. One appeared to be smoking a cigarette inside the restaurant. Extremely disrespectful and unprofessional. read more

Worst Dairy Queen I've ever been to. The food is less than mediocre. I just went for the grilled chicken sandwich and the grilled chicken was literally the size of a nugget. When I opened the wrapper the bun looked like there wasn't even anything inside. How dare they actually cook and serve that to someone. Half of the chicken was so tough it was impossible to even bite through. For the amount of time I waited to receive my food and for what I got is ridiculous. I can guarantee the employees there wouldn't even eat that food. I don't ever want to go back and I hope that place either gets new management or shuts down. read more

We've been to this location twice only to be disappointed. The service is slow and rude. Try a local business instead.

Stopped in today with my two young children expecting the typical small town, run down DQ experience. The staff was very friendly and energetic. Our food was hot and fresh! Thankfully, my expectations were blown away! read more

The food was Great! But i Dislike the hygiene on the staff. The guy that was cooking he wasn't wearing gloves he was just getting everything with his hands! And the guy from the Register has very long disgusting nails! read more

This is the worst DQ I've been to. Drive thru line was long came inside to order Togo food and still half and hour later our food isn't ready just a steak basket. You get no stars DQ instead you owe me stars. You only get that Star because it wouldn't let me post my review without it read more

Terrible experience. It took OVER 25 minutes to get trough the drive thru -- then order was wrong which was only ice cream. The staff was the slowest moving, lackadaisical folks I've seen. The owners need to work with their staff and explain efficiencies and process. We will never go back when we drive through Alpine on road trips. read more

I didn't think it was possible to experience a terrible dairy queen. Stopped by yesterday & had to take my food to go because not a single table was clean. Ordered a medium blizzard & got a small. Hardly anyone was there yet took forever to get our food & ice cream. Decided to give it a second try today. Even worse than our previous visit. Dead flies that had Sat along the tables yesterday had obviously not been cleaned because there were still resting in peace 24 hours later. If they can't clean that up, I have no hope for what is in that kitchen! Ordered a dipped cone this time. No food, just a quick ice cream. 10 minutes later 2 others have their ice cream as we continue to wait. We make a comment to an employee who could care less about our complaint. He continues his purposefully slow pace, watching us with this dead stare as he dips my cone, & hands us a half dipped half bare cone. The sanitation at this location along with the careless employees should be reason enough to shut it down. read more

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Have not eaten at a DQ for sometime and I thought I'd give it a try with my significant other tonight. Bad idea. Girlfriend ordered a chicken sandwich combo and me, the Dude. Was told there were no Dudes to cook so I reordered a beltbuster combo. Sitting there for 10 minutes waiting for our order we were entertained by the air show going on inside the store by the countless flies dive bombing us and the dead and dying ones on the window ledge behind us. The chicken sandwich came out and 15 minutes later my beltbuster arrived. The mistake we made was not checking my girlfriend's order. Back at the hotel, her chicken sandwich was my beltbuster so we ended up with two hamburgers. Usually no big deal, but my girlfriend doesn't eat beef. So I'm out 8 bucks, 45 minutes of my life that I'll never get back and wondering where the health department is in this area and why this place hasn't been shut down. This place is in need of someone who gives a damn. read more