Dr. Kramer is 5-star! Been going to him for years, BUT, his new partner or whatever their agreement…read moreis, Dr. Boillot is a ZERO. If Dr. Kramer retires, I'm done with this office. Stay away from Boillot.
I came in for a routine gum cleaning on a Saturday. I had no symptoms or issues, but, Dr. Boillot, was on patrol this Saturday, going from room to room, as the hygeniests were at work. I had no appointment to see the dentist.
It was evident that Boillot was pushing her hygeniests to insist on taking X-Rays even when they did not want to. Deliberately trying to find something wrong to get new business.
This was like taking your car in for an oil change and they do a FREE checkup and you walk out with a $1000 bill when they hunt to find something wrong.
Sure enough. Without pain or symptoms, the hygeniest takes an X-Ray and Boillot "found" something wrong, basically about a $2000 job with crown and root canal.
She showed me on the pictures that I was potentially getting close to a problem. BUT, THERE WAS NO PROBLEM. It was no different than the mechanic who brings you over to look at the brakes and says, "well, you may need brakes eventually."
Point is, at this moment in time, I didn't need anything. There was no pain, no symptoms and no problem. Boillot wanted the job, but, I insisted on seeing Dr. Kramer because I trust Dr. Kramer and did not want to make an appointment with her.
I went in to see Dr. Kramer and he went over the X-Ray, as well, basically echoing the statement in the paragraph above. He asked me if I was experiencing any issues and I said NO. It' would be a bit awkward, I'm sure, for Dr. Kramer to contradict his partner who says I needed a crown. Trusting Dr. Kramer, I was sent for root canal.
I KNEW THIS WAS BALONEY when I got to see the root canal specialist. When I got in to see the root canal specialist, he looked at the XRay himself with me and was puzzled.
"Is there any pain? Where does it hurt?" He agreed the nerve was getting "low" but there was nothing wrong. He shrugged his shoulders and said, "OK, if the dentist says to do a root canal, let's do it." And, he did.
Touching a nerve that wasn't bothering me opened a rabbit hole. It was guesswork. The root was not bad yet and the nerve wasn't ready to be cut. A permanent crown was put on and now I experience slight occasional tingling and looseness and rare, a little uncomfortable minor pain.
I went back to Dr. Kramer and basically he couldn't find anything wrong with his part of the work of cementing a new crown in place and was trying to avoid a "big deal" which it would be to fix it.
The "big deal" only option would be to break up the permanent crown and send me back to the root canal guy to go fishing around to find where the "feeling" issue is coming from. I'm already in for about $2k total and the insurance is used up.
So, either I live with some minor uncomfortable "feeling" or we have to go back and fix it. THERE WAS NOTHING TO FIX. THERE WAS NO PROBLEM. NO SYMPTOMS. NO ISSUES.
While the nerve on the X-Ray may have seemed a bit low, it was not at the point of no return and maybe with cleaning and maintenance, it wouldn't get to that point for a long time.
If it ever did get bad and I was in pain or the tooth was feeling loose, it would have been clear that there was an issue and I would go to see the dentist. The pain would be clear and isolated and there would be something to fix.
Instead, we screwed around with something and created a problem that wasn't there in the first place.
You don't tear teeth out and cut nerves in root canal without a reason. You don't do it for prevention. Prevention is gum cleaning by the hygeniest.
I felt like the hygeniest was pushed into this by Boillot. At the car dealership, they get commissions for "finding problems" to get more work.
Disgusting. Just disgusting.