I wanted to leave a review about my experience at this Autozone from a couple days ago…read more What led me to this Autozone was that I had a battery installed by AAA, and the guy was so nice, but he accidentally dropped one of the screws that helps to hold down the battery. He tried with a magnet, but couldn't find it, and advised me to go to Autozone and get a screw. I went to this Autozone, and Patrick helped me. It was busy when I walked in, but he was efficient and gracious and kind when I mentioned it, saying it had just gotten busy. He then went to look at my car/battery, and somehow almost immediately found the screw, put it back in for me, and wished me a nice day and to come back if I needed anything else. I told him I would definitely be back if I needed anything. The thing that stood out to me is that he was capable, kind, personable, genuine, and respectful. When someone helps you efficiently and capably and also has those characteristics, it really does earn repeat business. It also is a great way to treat another human being. That's why I thought this was worth a review. I recommend this Autozone location because of him. Thanks for your help Patrick!

Five-Star Service -- Give This Man a Raise!…read more I stopped by AutoZone today to get help with my battery, and I have to highlight Herbert for delivering some of the best customer service I've experienced in years. Even though the store was busy, he made sure every single customer was acknowledged, greeted, and reassured that he would get to them. You could tell he truly cared -- not rushing anyone, but still working with urgency and professionalism. When it was my turn, Herbert was incredibly kind, patient, and knowledgeable. He took extra time to make sure my battery was installed correctly and actually explained what he was doing and why -- something most mechanics or technicians never take the time to do. I walked away feeling informed instead of brushed off. What stood out most was how he balanced everything: * gave every customer attention * communicated clearly so no one felt ignored * worked efficiently and safely * stayed positive and kind the entire time It reminded me of the level of service and genuine kindness we used to experience years ago -- something we don't see often with the younger generation anymore. Herbert truly went above and beyond, and I hope AutoZone recognizes the value he brings to this store. If anyone deserves a raise and recognition, it's him. Outstanding experience!

I don't always leave reviews but man I gotta say, Royal at AutoZone is awesome! So friendly and…read moreprofessional, he had my questions answered and had me out the door with parts in hand in minutes which the same trip usually takes me hours! Thank you for your help!

Chase is so kind! I went to have my check engine light evaluated and he was patient and…read moreinformative. You can tell he naturally enjoys to help others, and that he does what he can to make someone's day just a bit more positive! Keep up the good work!

I brought my car in because it was shaking and idling really rough -- I honestly thought I just…read moreneeded a tune-up. Matt and his team immediately recommended a full inspection, and they went straight to the real issue. The engine mounts were completely shot and needed to be replaced. They gave me a very fair price using genuine BMW parts, finished the work way ahead of schedule, and got me back on the road fast. Even with a full shop, they treated me like a priority and delivered true 5-star service.

If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a…read moreleak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6

Excellent customer service Thank you that you make me feel…read morelike you appreciate my business I will be definitely back if I need anything for my car Good job Jerrell

Ryan Q helped me out testing my check engine light. Funny guy and very informative. If we were able…read moreto tip, he would've definitely gotten one. Thanks!

Usually don't leave reviews unless given exceptional or terrible service. Was greeted by James and…read morehe provided great assistance by searching up the part number for my vehicle. Once part was found to be in-stock, he went to retrieve in the back and was able to check-out swiftly and smoothly. Exceptional service by James.

Auto parts stores are sort of like the 7-Eleven for your car. You need oil? They got you. You need…read morea fuel additive? They got you. You need one of those little tree air fresheners? They definitely got you. It's nice to know you can run in there and grab just about anything you need for your vehicle. My girlfriend needed a new battery for her key fob on her Volkswagen. So I jumped in there to buy some seafoam, and get her battery changed. S will actually change the battery for you, and this O'Reilly's is no exception. The lady at the front grounder was fun, talkative, and made the experience much more pleasant. Much like going to Starbucks, any auto parts store across the Nation is the same. It's the people behind the counter that make it. This particular visit was really great, and made it a lot more fun than it probably should have been. Plus I love the fact that they have a loyalty program, that can save you some money on your parts. In this day and age, every penny counts so this was a nice welcomed addition. Bottom line? If you live in Nevada, especially off Eastern avenue, this will be my go-to O'Reilly's.

The most honest and trusting mechanic in the town, as a woman who doesn't know anything about cars…read moreat all, I trust Mando's diagnosis, the place never over charges and most of all, very honest people running the place. I always come here for my car.

Not the brightest of the bunch, they dint cash out people ready to go. They make everyone wait as…read morethe reps go back for parts. Mario does not communicate well. A manager really needs to review the staff and process here.

Was greeted by Anthony I believe he is also the manager. He made sure I had the correct part at the…read morebest deal and he even measured the part and compared it to my old part. 10/10 I told him that I was on trip 5 and all the previous 4 visits that day were all autozone and they gave me the wrong part and when they figured out what part I needed they didn't have it in stock so they sent me to another autozone that they called for inventory check. I went and they didn't have it in stock.

The staff here has always been super attentive and helpful. Especially my man Jay. Made my trip…read morequick, easy, and somehow in the 3 minute interaction we had, I was super pleased by his service skills and friendliness. Will definitely be my go to auto store from here on out

Since COVID happened I have been home a lot and working on various projects, including the brakes…read moreon family's vehicles. Looking for a place that can turn your rotors to complete that brake job the right way? Look no further than your local O'Reilly's auto parts. The price was reasonable $10 each rotor and they had them ready in a couple of hours. Of course they have all of the necessities in stock including your brake lube, brake cleaner, hardware kit and more. Tip: Make sure you call around to find a location that has a working rotor turning machine. Thanks O'Reilly Auto Parts for making this project a smooth one.

I used NPA for couple parts. The prices and the customer services was amazing. I will never go to…read moreauto zone again.

I called a few places in town and it gets no better than New Patriot Auto Parts, excellent service,…read moreeverything was explained to me throughout the process, I'll definitely be going back and referring friends and family, special thanks to Paul for being a real professional