1. Da Vinci Surgery Center

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Tomball, TX

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Da Vinci Surgery Center

1.0 (1 review)

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10 years ago

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Memorial Hermann Tomball Hospital

Memorial Hermann Tomball Hospital

2.6(15 reviews)
0.3 mi

After 2 failed doctor visit in the same week, my husband dragged me here to get proper treatment. I…read morewas lethargic, coughing non stop, and running a fever. Immediately after entering the doors, a woman the front desk greeted us and asked us what brought us in. We both explained my symptoms and she had nicely asked me to put on a mask for precautionary measures. Filled out paperwork and was immediately brought to the back to a room. I had a nurse take my vitals and asked me for all my meds that I have been taking. He tested me for the flu and no less than 5 mins, results came back positive. A doctor saw me in between the 5 min wait and she was extremely helpful and nice. She was astonished how I was not treated properly at a physician's office that she was familiar with. Regardless, they gave me moltrin and started me on tamiflu and I was feeling better instantly. That was all it took with an additional $250 copay. So grateful for proper care, yet so broke.

The check in process was great, and the doctor who treated me was also wonderful. Unfortunately, my…read moreexperience with the nurse was extremely unpleasant. The nurse came across as very rude and dismissive throughout my visit. As someone who had never been to a hospital or an ER in the state of Texas, I was already nervous and I expected a basic level of empathy and compassion from the person caring for me. Instead, I felt like I was being treated as a burden. One thing that particularly concerned me was that I was not weighed. The nurse asked me what I weighed during what felt like a crucial moment, rather than obtaining an actual weight. I understand that patients may know their approximate weight, but I would have expected my weight to be checked, particularly if medication or treatment decisions could depend on an accurate weight. The bathroom experience was also disappointment. When I asked where the bathroom was, I was directed to one that had feces on the toilet seat. When I came back out and told the nurse, she initially told me that it was the only bathroom. Only after I explained that the bathroom was unsanitary did she tell me there was another bathroom on the other side. The doctor and check in staff were great, but unfortunately, the interaction with this nurse made an already stressful experience much more unpleasant. I hope the hospital takes this feedback seriously because patients coming to an ER are often scared, sick, or vulnerable, and compassionate treatment from nursing staff can make a significant difference

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Memorial Hermann Tomball Hospital
Memorial Hermann Tomball Hospital

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Genesis Medical Group - Building closed. 815 appointment @8

Genesis Medical Group

1.7(18 reviews)
0.1 mi

Waiting area is shared with the urgent care. So when you want to see your doctor you get to sit…read morewith a lot of sick people. Place is dirty and run down. Booking an appointment online never works, must call to book. Wait time is usually 20 minutes past your appointment as well.

I have been to the Kingwood, Lake Houston, Spring, Woodland and Tomball locations. My experience…read morehave been unpleasant. Staffs are consistency terrible at their jobs. My most recent location regarding the Tomball and Kingwood location is what prompted me to finally put down a review. I went to my hematologist that the office for an appointment that they RESCHEDULED me from a month ago due to the doctor's availability. I drove an hour from Kingwood to Tomball because this was the doctor's first open appointment. My appointment was at 11:30a, I showed up at 11:15a. I was not seen until 12:40p, OVER AN HOUR LATER. The appointment was only to go over labs so it didn't take long. At 12:50p, the lady checked me out and told me that the lab was closed for lunch. I took time off work so I was not able to wait until after lunch. She scheduled me to lab next day at the Kingwood location. I received the text and email which I confirmed. I showed up at the Kingwood location the next day. They were not able to locate me in their system. I went to the link and it showed cancelled. They sent me away and asked me to try another location. When I got there, they were closed. I went back to the Kingwood front desk. They said that there is someone there that is able to draw but she does not take last min walk in. I showed them my text and email for my appointment was it was not acceptable. They said that the earliest they can schedule me for lab is 6/17, 5 days later for a time sensitive lab for my follow up appointment call on 6/15! I feel that I shouldn't be working this hard as a patient for lab when it should be the office's job to do the basic function to schedule and follow up. Also to note, not all providers at Genesis are available as drop down in the portal. For two of my providers, I have to text for lab results. The main schedule line is out sourced and they are not familiar with the type of appointments/and or office schedule.

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Genesis Medical Group

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New You Wellness Center

New You Wellness Center

3.8(10 reviews)
2.1 mi

Poor Service and Ineffective Treatment…read more My experience with new you wellness center over 2.5 years has been nothing short of frustrating and disappointing. Despite my repeated concerns about lack of improvement on their testosterone therapy, their response was consistently poor. Promises of call-backs were seldom kept, and when I did get through, the only solution was to increase dosages or add new prescriptions, leading to more expensive lab tests - all billed to me. After spending over $4,000 without any noticeable benefit, I switched to a new provider. Remarkably, within just one month, my testosterone levels were optimized using a lower dosage than whatnew you had prescribed. When I called new you to politely discuss my experience and request a partial refund, I was assured a call back that never came. Upon following up, I was met with rudeness, misinformation, and ultimately, I was hung up on. I strongly advise anyone seeking testosterone therapy to avoid new you. Their lack of responsiveness, ineffective treatment protocols, and poor customer service have been a costly and unproductive experience for me. Switching providers has made a significant positive difference in my health and well-being. Lasty I will be calling all my friend (10 of them) that are currently using them with similar results and switching them to my new provider. cheers

I was a patient at this location for years before its sale to the current owner. The pricing has…read moreconsistently increased, while services and treatment of me (patient) has decreased. Today was the final straw. They refused to call in a refill for blood pressure medication without charging a $175.00 medical consult. I understand this location operates as a non-insurance service, and even understand the charges for certain programs like weight loss, but to refuse to fill a blood pressure prescription without a medical consult fee when no one will see me is ridiculous. I have needed to find a GP doctor for some time. Thank you for giving me the incentive.

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New You Wellness Center
New You Wellness Center
New You Wellness Center

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Da Vinci Surgery Center - medcenters - Updated October 2026

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