Getting a membership at Mountainside was a really good experience thanks to DJ. He went out of his…read moreway to help me and made everything simple to understand. Super respectful, easy to talk to, and just overall a genuine person. Definitely made me feel comfortable getting started here.

I joined Mountainside Fitness excited by the story. Friendly staff. Smiles. Free towels. Community…read morefirst. That story falls apart fast. I hopped on a Precor treadmill and tried to connect my iPhone. No luck. I asked staff on the floor if there was an app. No one knew. I went home and did a quick Google search. Precor uses the Preva app. Downloaded it. The app immediately asked for a club code. I called the Chandler location. Spoke with two people. Neither knew what I was talking about. I called two other locations. Same result. I finally spoke with an assistant manager. They checked with the general manager. Still no answer. Not a single person knew that Precor even has its own app. That alone was surprising. What happened next was worse. The assistant manager told me to call corporate. I did. The person who answered had clear attitude, no answers, and no idea who could help. I was then given the phone number for a local Precor sales rep. That is not a support experience. That is a handoff. I am writing this from two perspectives. 1) As a club member, this was frustrating and disappointing. 2)As a business consultant, this is exactly the kind of frontline failure I would escalate to ownership. You promote premium equipment, but your staff is not trained on basic features members actually use. You promote friendliness, but the experience felt indifferent, plus corporate attitude. You promote community, but new members are left to figure things out on their own. Mountainside Fitness started with smiles and towels. Somewhere along the way, the smiles stopped meaning much. (P.S. gave two stars because the physical gym is nice, equipment is good. But then again, that is the entry level expectation that every decent gym has. Customer service is the differentiator)

I think this is an overall nice quality upscale gym. It's definitely more health spa vibes than it…read moreis full inclusive athletic training center. I wish ultimately they had more smith machines, but all these complaints are so small compared to the wonderful classes offered and services there. I have gone to almost all of the group lessons, including a private or two and found the coaches to be amazing kind and incredibly knowledgeable. The lockers are clean and organized as well. Would recommend

Great amenities, excellent staff, makes you want to go. I never feel like I am forcing myself to go…read moreto the gym, it's great.

This gym has a great vibe with clients that are genuinely focused on their fitness. The new…read moreequipment is also a great addition!

Not sure how there can be 1 star reviews about this gym! My wife and I recently joined and love how…read morethey have everything needed to help us hit our goals. Recovery to training! Great atmosphere and energy is high! Trainers are awesome, and front desk staff is very inviting! Definitely recommend this place!

Loyal to this gym but I have no idea the direction things are going now. What happened to all the…read moreTVs in the gym? The sports jumbo tron by the cables machines was a huge plus taking breaks between work outs now they have taken down the tvs everywhere!? Why!?

VASA IS A SCAMMER BEWARE this gym will over charge you and lie to you…read more... my membership is $27 a month they've been charging me $53 a month due to them never telling me when they actually charge your card....and you get $25 return fee for not being able to pay your bill....called the front desk to ask about it the gentleman said he would pay and waive and the late fee...called corporate to confirm..guess what they lied to me!!!! they never waived that fee....so basically these last few MONTHS i've been paying the equivalent to a village membership in North Scottsdale when my bill should be $27....don't waste your time or money at this gym....SCAMMERS also told the lady from the corporate phone call how the front desk person lied...they didn't care at all they just want your money..... do not sign up at this gym. AGAIN DO NOT USE THIS GYM AS THEY WILL TAKE YOUR MONEY AND LIE TO YOUR FACE I WOULD NOT RECOMMEND THIS GYM TO ANYONE EVER. SCAMMERS AND LIARS.

Momma D is such a massive asset. Everyone loves her, she is changing lives and I love seeing her in…read morethe gym. Give her a raise and a week off.

"I really don't think I need buns of steel. I'd be happier with buns of cinnamon." ― Ellen…read moreDeGeneres I've been an EōS member for nine years now, having the highest membership tier that allows me to hop around locations. Over here, I only come for Cecilia's class. EōS is a solid gym and I have no real complaints. It's bright, clean, and basic. It's also pretty spacious compared to some of their other locations. I get to do what I need to do and get out with relative ease. This parking lot seems to be more plentiful compared to all the other EōS locations I have been to.

We visiting AZ for bodybuilding completion and wanted to find the coolest gym in town and we found…read moreMuscle Factory Gym. It was super easy to get signed up for days we wanna use and we had the best workouts. Clean, all equipments are solid and well maintained. Loved the whole layout of the equipments, well organized. If You are in town and want to have real workout then come here and train like a PRO

Best gym in the valley. As a strongman and powerlifting athlete i have access to the kit i need…read morefor the versatile events in my sports as well as plenty of space and variety in machinery. Great atmosphere and helpful staff.

Fit Society is a great gym. They have classes starting just about every hour throughout the day,…read moreled by awesome coaches. Whether you're brand new to working out or an "expert", the coaches will help you workout at a pace that is good for you. You'll leave the gym after each workout feeling glad you went in! This gym helps you stay motivated to workout and feel accountable to actually show up, because you'll see a lot of the same friendly faces every time you go - that'll be wondering where you've been if you miss too many days in a row. ;) The only downside I can come up with is that the monthly price is a little steep, but it's probably on par with other gyms like this. Other than that, Fit Society is a great gym that will get you back in shape... or fine tune your current fitness level!

Went for the free trial they displayed. Not actually a free trial if you don't live close you walk…read morein full out their paperwork and then tell you it's $20 a day. Quite disappointing when you're looking for a gym and they advertise it as such.

I've always had a good experience overall here. I love the sauna, hot tub and pools. The gym is…read moresolid but a bit crammed. The cold plunge is great but inconsistent temperature and it hasn't been as cold lately. Anyway I still give it 5 stars because it's a regular source and relaxation and peace in my life.

This is a top notch gym! In addition they have a salon, indoor & outdoor pool, cold plunge, sauna,…read moresteam room in the locker room and great group classes. Lifetime gyms are consistently fabulous.

Happy to find a La Fitness near our hotel with a basketball court. My son was able to warm up and…read morepractice over the weekend we were here for travel ball. This gym was cleaner and less busy than the La Fitnesses I've been to. Staff was friendly and there was a good amount of equipment. It is located near a bunch of my favorite shops as well.

I've been coming to this gym for the last several years and the last few months have been…read moreunbearable. Let's start with cleanliness. I've found multiple roaches near the stretching pads and was told they sprayed for pesticides. Not sure if that was inside but what are the lovely health benefits of rolling around in pesticides, dust bunnies and sweat! The problem might be the front desk staff trying to hit on people just trying to workout while one 60+ year old janitor is on shift busting their back (all the respect in the world for these ladies btw). The sauna is not very clean with sweaty paper towels stuffed in the corners. The bathroom drain is always backed up and a plumbing company is there almost monthly to snake them. Second issue, staff. Machines are constantly broken and take months to repair. Not all but a few workers will get a nice little lift in while clocked in, leaving weights behind and front desk unattended letting the floodgates of high schoolers in for social hour. I'm willing to guess a majority of them don't have memberships. Third, the environment. The shift from going to the gym for a workout has shifted to chasing tail and creepy games of eye tag with grown men hunting girls down, like a lion on the Serengeti. What goes from a simple hello turns into a 30 min conversation blocking the only machine that this place has. I've tried showing up at a different times to avoid all of these issues and seem to get faced by all them at once every time. I just want to end this with, I've never written a review before but just seeing LA Fitness falling apart is not a pretty sight. Closing nicer facilities around the valley that offered better amenities such as steam rooms, towels, a clean pool and spa has not been a smart move. Keep up the outstanding work fellas!!!

I travel a lot for work. This gym is across the street from my hotel. OMG! This feels like my own…read morepersonal gym. Went on peak workout hours. 6pm Gym was light on traffic. Which was good for me! Extremely clean! Weights and machine looks NEW! So much room to workout! Restroom is also clean! Customer Service was fantastic as well I believe her name is Mary Ann. Gym owners! Great up keep on the gym!

This should be deemed constructive criticism. i love this gym…read moreand really want to continue my membership. 480 could easily be an undisputed solid 5 Star facility if they would pay attention to necessary maintenance as well as cleanliness. There are numerous hand sanitizing dispensers which are always empty. The attached Pics tell the story. Some machines are so neglected ( Dirt and Lubrication) they hardly operate properly. I hope ownership finally acts with the necessary steps to improve this facility, showing respect for its members, as there are so many good aspects of this gym that are currently being outweighed by the bad ones.