Thank you! Thank you! Chestnut family and entire staff for a wonderful Celebration of Life service…read morefor my father. You were all so wonderful and we felt the love of Christ through everything you did for us. You went above and beyond. Special thanks to Marie, Rev Pressley and Dr Graham. It was perfect. Words cannot express my appreciation. Bless you all

Was supposed to meet up with a guy named Chris to make funeral arrangements that a friend of his…read morerecommended for my Veteran brother. He never showed up. Joe secretary Sid he was still out would be back shortly. Waited 1/2 hr. No phone calls or texts. He called around 5:30 after his friend called to see why he never contacted me. He then texted apologized and said he was under the weather and decided to go in and wanted to meet with me. Sorry too late. I hope this is not how you treat others. Will never go back there again.

The staff at Williams-Thomas put you at ease the moment you first talk with them and/or meet them…read morein person. They are patient, kind, professional, knowledgeable, extremely competitively priced and able to accommodate almost any request you can think of having. They were amazing to work with, prompt, able to meet our scheduling needs and handle everything including catering for a reception on premise, saving us a huge burden of hosting a reception elsewhere ourselves. Every person we met made us feel more like family than a customer. They are all stellar and the best at what they do. Thank you all for your support and help in the loss of both of our parents.

Vonda ​was wonderful very sweet. My only concern is which is very concerning and very sad my…read morehusband's wedding ring was sent to them and somehow it was not retrieved from their location. Very upsetting.

I would give 0 stars if it was an option. My daughter and her partner lost their infant son a year…read moreago. Crevasse in Gainesville handled the cremation and was supposed to send the baby's remains to Ocala to be picked up, which they were. Now on the year anniversary when they feel ready to have a memorial they find the envelope is empty that was supposed to contain their son's ashes. Then to make them feel worse they were made to feel like they were not looking correctly and it must be their fault. Why would you want them to be missing? I was given the owners name and she called and said to call her back. I did repeatedly six times and no response not even a sympathetic one. Nothing.... How callous is that for a company in this line of work? I would think it they should have reached out to them and at the very least expressed condolences and sympathy.

Absolutely excellent place to work with. Quick and detailed communication and kept our family's…read moreprivacy paramount. They truly make help the family make the best of a heartbreaking situation. I highly recommend this company.

My father passed away and it was my first time needing to make final arrangements for anyone…read more Thanks to Richard I had all the information and proper expectations needed to make the right decisions. His interactions were thoughtful, informative, and responsive! I felt great about him handling the cremation because of his professionalism and knowledge. The burial is out of state, where he was able to nicely package and ship my father's ashes and death certificate(s) in an expeditious manner. No one ever wants to think about who they will use to cremate their loved one, until the time actually comes. Richard and A Direct Cremations is a great choice that I highly recommend if in the unfortunate need in the central Florida area.

The people at Direct Cremations made a difficult situation better. They were compassionate,…read more efficient and provided a variety of options to choose from.

Unprofessional services. Did not use songs we requested. Their children were running around in…read morejeans and sweatshirts during the service. Then they ate the food we brought for our guests! Unbelievable.

poor service, the company they hired to dig grave (my brothers) dug underneath parents head stone…read moreand is over on my moms place where she is suppose to be buried. I am not a grave digger but I have enough sense not to put vault halfway over on under someone else headstone. They are saying its not there fault. well they hired the company