Transmission is already failing even after extensive repairs. About 4k deep and the transmission…read morealready needs to be repaired again. They won't own up to their mistakes and flat out refuses to work on my car anymore.

Horrible customer service. And did not fix the problem. Sent me to a friend to look at other…read moreproblems spending 5K with him, then L&R for $1680.00. Truck has a brand new transmission that has problems. Knew it was not running properly before we drove it away. Help me make sense of this. Why woul you have a broken vechile leave your shop without trying to resolve the problem.

Professional installation and expert service on exotic Swedish suspension parts available close by…read more Cool.

I take my motorcycle here whenever I have any issues. They always give me their best opinion before…read morecharging me any fees. They try to tell me a specific time frame when the work will be complete as well. It's definitely a more home related shop who actually cares about your merchandise. Come here with confidence that they are going to do the best they can!

AAA battery went out. Was in warranty time. Driver called. Said he didn't have a battery that would…read morework on the van. But still drove out to me without it. Showed up and his jump box was dead. So he couldn't jump my jeep off to get a battery test. Tried multiple times. Finally got a read and it showed the battery was bad with weak charge. He said it wasn't a good enough reading to replace the battery. He needed to check the alternator. He couldn't check that without getting the jeep to run. Which he couldn't with no battery on the van and dead jump box. He said there was nothing more he could do. I asked him to come back with the battery so he could do his test. He tried to charge me. I said i will pay when he comes back and completes the job. He agree'd. Said he understood and GAVE ME THE OPTION TO NOT PAY. Tracy told him not to leave. And then called the police on me for mot paying. I was forced to pay them. They never came back to resolve the battery issue. I purchased a new battery from another company the next day (even though i was in warranty) and never had another issue out of the jeep. Cruddy people. Absolutely disgusting service. Tracy should be ashamed to act in business like this. They showed up with no ability to fix or test my jeep. And still charged me for showing up. And called the police on me after the driver agree'd to come back the next day with a battery. And then they never showed up.

Always responsive and respect and gives amazing fast service.. I would definitely recommend him to…read moreany friends or family! Thanks Tracey

Friendly Staff! We came looking for some Harley T-Shirts for friends back home. We found a few. I…read morealso got me a jigger to say I came to Winston-Salem. Will be back if we're in town.

Excellent experience at Smokin' HD! The staff in the sales, service and parts departments have all…read morebeen wonderful to work with. I appreciate that they listen to me and are always willing to go above and beyond to ensure customer satisfaction.

Because I don't live in GSO this was my first visit. I found a used Ducati online, called about it,…read moreand got a firm out-the-door quote in writing from the salesperson, Grandis Hyatt, within a short period of time. I stopped by to check out the bike, which looked as good as new, so we made the deal. In short, it's a great bike, at a fair price, and even came with some un-advertised expensive upgrades (factory panniers and carbon slip-on exhaust). The manager (sorry I forgot his name) made the process of purchase (with a check) and registration easy, if not speedy. About the dealership: it's probably the best Ducati/BMW dealership I've been to, and I've been to many. It's spacious, has lots of inventory, lots of super-high-quality accessories, and complete lines of Ducati, BMW, and Klim clothing. In short I'd recommend this dealership to any of my riding buddies.

Great selection of bikes and gear. I found the staff helpful and knowledge. They had a used bike…read morethat fit my needs. The sales staff (Grandis and Darrian) were straight and helpful. The parts folks (Andrew and Renee) had everything I needed. The shop supervisor I knew from a prior dealer. And the financial person (DJ) made that part explained and easy. The manager Paul knows 2 wheels well and they are dog friendly! Glad to have a BMW shop in the Triad

Shout out to CLARK TOWING today. Thanks for delivering my…read moreforklift. Very professional, great driver, and very reasonable price. Office staff was very nice and helpful. Thanks again!

This guy charged my son almost double the other local towing companies for a 19 mile tow 1/3/2026…read more His price $262 vs. the others at $140 and $150(same day quotes afterwards due to high charge). They quoted price to my son who has no idea. I called the company and gave them an opportunity to make it right and asked them to call back. Did not hear from them. Unethical to take advantage of unknowing clients in my opinion. Will never use again.

If I could give this place 0 stars, I would. They had my vehicle for 3 weeks and gave me no reason…read moreto trust them to do the repairs. It seemed like every time I spoke with them they were telling me what it could be and initially they said they couldn't hear the noise I brought it in for- I told them at least 2 other people could hear it. Come to find out they turned the engine off to hear the noise!! So- I paid more than $350 for absolutely nothing. Maybe they don't understand that no one has $350 to throw away!! My advice is to stay away from this place and find a more honest auto service company to work on your car.

I dropped off my Acura on a Thursday night, called Friday morning to explain my issue. I went by…read morethere the following Tuesday to see any progress (because I hadn't heard anything) and my car had not been moved. They had no glue who I was or what car I was talking about so I had to explain everything again. I told them its important I have my car back by the weekend. They said they were working on one more car and mine would be next. I went there two days later and my car was still sitting in the same place.. I asked for my key back, I will take it somewhere else. Jody then stated my car was next. At this point it was too little, too late. It had been sitting a week and no one has look at it. I found Douglas Auto to be unprofessional, unreliable, unorganized and severely understaff. In all my years, I have never had someone take a whole week before they even looked at my car. I felt like they didn't want or car for my business and made no effort to try to keep it. No apology or explanation or anything from them. I wont be going back and don't advise anyone else to. It should never take a week to see about a customer or at least get back with them. Period.

The entire team was in the showroom. It was near closing time and they were moving the inventory…read moreinto the showroom for the night. Usually there would be one or two members to give a sideways glance, but not in this group. They all gave at least the look of "hey, good to see you "! I was there for a quick parts pickup, so I won't be long. I had a couple questions about the newest bike I just purchased. My first Indian; bike number 25 overall, where the first one was bought just over 50 years ago! 15 years ago I sold #24. Time flies, huh? The answers I got were not rushed to get me out the door. The personality of that crew just earned them a spot on the team that can take care of my newest bike! The Indian Scout Rogue 60 ABS. A mouthful to describe a well built, low center of gravity, 1000cc V-twin that will last as long as I have a well-trained team standing behind it, ready for anything that comes along. Thanks guys. Oh, and motorcycles is just the tip of the iceberg for what they represent! I assured them that I will be directing my attention towards them for recreational vehicle purchases, service of them, and all the add-ons that make them squeeze more fun out them going forward.

Replaced a wheel speed sensor myself and the ABS light and DTC for front wheel speed sensor were…read morestill on. Called the dealership, made an appointment assuming that they had to reset the light with their proprietary software. The day before my appointment they called and told me they sold my wheel speed sensor to another customer that did not have an appointment and was a walk in. They did not have another appointment until two weeks later. Show up early for the appointment two weeks later, they start working on my bike right away. Two hours later they are done. During the post repair inspection I noticed the front headlight cover was not fully installed. For $115 per hour shop rate and $200+ sensor I expect better quality and customer service. I'll ride further or trailer my bike next time I need service. Don't recommend.