Still awaiting a reply after sending four emails regarding an online purchase. Luckily, the item I…read morebought was on sale so at least I'm not out of the original price amount. I should have read the reviews of the shop first. There are other customers who didn't have nice things to say. I'm giving Matta just two stars, and they're for my order's quick turnaround. It arrived the very next day. Only positive I can muster right now.

I only stopped in this store because it was recommended by a local. I loved the small collection of…read morejewelry, purses, hats, and kaftans. I bought a necklace here and it was wrapped so beautifully. I think this is a great place to buy a gift.

Lots of beautiful pieces for every budget, always stylish and always carrying the coolest…read moreaccessories

Outstanding customer service! I purchased a unique bracelet from this boutique earlier this Summer…read morewhile traveling and unfortunately lost it on a beach not but a month later. While it wasn't a financially high value bracelet, it did have high sentimental value. After scouring the internet for a similar image of it-- I called Illusions to inquire if they still had it in stock and texted a photo to confirm, Liz (the owner) promptly confirmed and allowed me to repurchase over the phone. She mailed it out priority the next day. I wasn't expecting to ever see this bracelet again and thanks to the outstanding customer service at Illusions, I was able to. Highly recommend stopping in and shopping if you're ever in Sag!

This is my first time shopping at Flashbacks. It has a nice selection of stylish clothing, candy…read moreand gifts at fair prices. I purchased a pair of cargo pants for only $20. The owner helped me select the color. I will never visit Sag Harbor again without stopping here. It is worth the trip!

Several of my friends and I intended to purchase items but we were met with rudeness from one of…read morethe employees. I'm not one to pull a race card but it was very clear that we were treated differently because we're POC. We were trying to find sizes in sweatshirts and doing our best to fold them back up but she said "do you need help finding sizes now that you messed everything up?" She continued to make passive aggressive comments until we left. She tried to embarrass and intimidate us in front of other customers (who were also shocked by her nasty behavior.) I found it so disheartening and classless.

By far my favorite shop in the Hamptons!! The owner/buyer has a magnificent eye - she carries many…read moreof my favorite brands but has styled me in new designers that I absolutely love! The store is always gorgeous and welcoming. The girls who work there are wonderful. Whenever I am in dire need of an outfit for an occasion, the team styles me perfectly. Small shops like Life'style are why the Hamptons are such a great place to go shopping, you can't find stores like this in NYC anymore! I highly recommend checking out this store - ask for the owner Debbie, she is amazing! PS - I LIVE in Debbie's new tee shirt line 'Goldie', I must have bought every single color! If you need a new amazing basic tee, head to Life'style, thank me later ;)

Walked into this place with my black card and was willing and able to use it. Was given the…read moredirtiest look from an older lady (was it "Goldie" who looked me up and down with distaste and walked away. In other words "You don't look like you are worthy enough to shop here so I won't even bother helping you". Honey I can buy and sell you and your chintzy shop. I have heard from others that the owner is nasty. The clothes aren't that NICE that it is even worth going in there and dealing with that. Looking forward to the season that I come into town and see Goldie is now a bagel store or another real estate office.

First of all, I am a Donna Karan fan and have been wearing her clothes since the 1990s. I love…read morethis store and it's unique designs!!!! I have purchased a few outfits every season. Looking forward to 2026.

Ok, I really didn't want to do this...however, as I was leaving the store I had the sinking feeling…read moreit was inevitable. I was in Sag Harbor. Adjacent to the restaurant, 'Tutto Il Giorno' (which is another story,) there was a cool, hip looking clothing store....'Urban Zen'. This place was ANYTHING but Zen. Donna Karan is the designer/owner. As expected, Urban Zen had very interesting, unusual and overpriced clothing. But ok, I'm a North Shore of Long Island kinda gal...I get it. I'm prepared for the 'tude'. I tried on a dress which I loved. My husband said, 'I think you need an XS.' This was a small. So I asked Joana, the statuesque, fashionable grey/silver haired, middle aged sales person (I'm 68 years old, btw) for an XS. She didn't acknowledge me until it looked like I was not going to buy this $895.00 dress and $295.00 shawl. She then said 'the other store 'in So-Ho' might have it. I'll check.' She went into the back and pretended to call the NYC store. She came out and said 'they have it.' I said, 'Ok, I'll buy it now and pick it up next wk. Please ask them to hold it.' By this time she had 2 other customers looking at some exorbitantly expensive jewelry. Joana's interest in me and my purchase was waning. Nevertheless, I liked the dress and gave her my credit card. She couldn't produce a paper receipt, but ok, after all, it is 2024, so I said an email is fine. When the receipt did not show up on my phone, she said, 'don't worry, it will', and proceeded to assist the other customers. Now, I think I have earned the right to 'worry'. I just paid $1295.00 and have no proof.. I asked her to text it. She said she would. She looked at me as if I were a psychiatric patient because I was waiting for the receipt. I said, 'I'll wait. Please do it now.' She recited my phone # (incorrectly). I repeated it. She reluctantly texted it. Looking at the hip, cool website I discovered the NYC store (in the West Village...NOT So-Ho) had limited hours and no phone number. So, I went to get the dress today. Surprise, Surprise. No XS!!!! Emily, the NYC salesperson, said she just looked and saw there was an email from 3 days ago. Nothing about holding the XS. Joana really did NOT call to inquire about the XS? I wasn't surprised.. Emily diligently tried to find something else for me. By this time, 'the thrill was gone'. I just wanted a refund. This was not a problem for Emily. Somehow, she understood that when things are purchased and/or returned a receipt is customary. No more Urban Zen for me!!

A beautiful location excellent products knowledgeable employees and fantastic customer service !…read more Highly Recommended! Russ DeJulio

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Hudson Grace is a lovely little jewel of a Home décor and gift shop nestled in the beautiful scenic…read moreoceanside town of Sag Harbor in the Hamptons. The shop originated in California: San Francisco, Palo Alto, Santa Barbara and Montecito. I was thrilled to see them out here in the Hamptons. You'll discover many exquisite curated, unique, lovely and fun items! Enjoy!

The service was excellent and the selection was good, we found the products quickly. There is also…read moreparking at the back of the store.

I love this store. It's filled with great things. Amazing perfume creams, candles and even…read morewonderful journals. Besides its old fashioned charm and nice staff they make it very easy to refill a prescription.