Delightful young woman helped me with my shopping this summer and I ended up purchasing 4 items. After washing a pair of shorts once as per the directions on the tag, the tassels totally shredded and fell apart. The store refuses to take them back in fact blamed me that I washed them with velcro which was not the case. I asked for a replacement pair and they said they no longer carry them. They offered a store credit but since the summer is over and I am no longer in town - this is useless. Awful service from the owner who does not stand behind her product. If the manufacturer was the one who did not stand behind the product they should not work with the manufacturer anymore and should offer a refund to keep my business. I used to work in fashion and we would never handle a customer this way. Very disappointing especially since I had recommended this store previously and am in East Hampton every summer. read more