Previous home owner had work on the furnace done but after we bought the home, found the two stage…read morefurnace would not kick to the second stage. Found the thermostat and furnace were wired wrong. Fixed correctly very polite.

Would not recommend. We were quoted $120 an hour for labor and were charged $172.66. We have…read morephotos proving the time spent at our residence and google maps to give us drive time but when we questioned them, the reply was, we don't have any way to monitor our labor hours. I am pretty sure in this day an age, that can be monitored.

My husband called Bill's Electrical Contracting yesterday morning to come out and fix a few outlets…read morethat weren't working at our house. Someone answered on the first ring and said they'd be out same day. A few hours later, the technician showed up and within an hour so had all three outlets up and running, plus another one they installed. The technician was very friendly, worked quickly, and was happy to answer any questions that we had. I thought the total cost was very reasonable. Overall, we had a great experience and will definitely be calling Bill's for all of our future electrical work.

Great customer service, friendly and get text to let you know technician is on their wayread more

I arrived at 3pm for a scheduled appointment at 3:30 and waited until 4pm when I went to check the…read morefurnace to see if there was a tag that showed that the tech was there. We had requested a call to confirm the day before the appointment and received no call or communication. There was no call or communication saying that the technician would be coming early. We did not give permission for him to enter the home without us being there. Apparantly he signed the sticker on the furnace but I have no idea how he did.

We noticed our hot water heater leaking on a Saturday. Called J Cox Plumbing, requesting a visit…read moreon Monday, as it was not an emergency. Justin called back withing a half hour on a Saturday to discuss and schedule a Monday morning visit. Upon inspection, he determined that we needed a new water heater. Over the weekend I researched tankless vs tanked heaters and was undecided. He provided me information that enabled me to make a good choice going forward. He and his assistant, Ryan, were respectful, efficient and clean. They installed a new unit and removed the old one, for a fair price. I would recommend them for all your plumbing/bathroom remodeling needs.

The biggest ripoff artists in the business. Charged $1400 for a water heater installation. The…read moreplumber was at my home about 1-1/2 hours. The bill had no itemization as they would be hard pressed to justify the cost of a water heater and 1-1/2 hours labor for $1400.

My sister bought a house outside of Princeton in 2023. Prior to the sale, the owner had Condon…read moreTotal Comfort install ductwork through the second floor to the attic in order to get AC and heat to the upstairs bedrooms. As a general contractor with over 20 years in business, I was not impressed with their work. They ripped out whatever was in their way and left a mess that had to be fixed/covered up. In one instance, they only needed a couple inches and they could have installed the duct behind a closet wall/bi-fold door but instead they busted up the trim and tore out framing to do their install directly in the way of the door. I understand that the owner who was selling the house probably didn't care - they likely just wanted the "cheapest" thing done to get the sale, but it showed a distinct lack of foresight AND a lack of respect for the new owners (my sister, brother-in-law and their kids). It really isn't THAT much more difficult to CARE about one's work! Based on that, I cannot recommend them.

Very poor on communication, will not return email requests. Will call and schedule a day then not…read moreshow up. We have been asking for a year to please come out and stop the banging noises in our ducts, it is absolute torture at night to listen to. They came out once, hit the duct with his fist and called it good. It has gotten worse with time I have 6 emails to them to please fix it, no response. Now we are reaching out to other companies to see if they can fix it, litigation will follow if there is a cost. this is not the way to treat someone when they spend a lot of money on a new HVAC system.

Sammons Plumbing is such a great homeowners resource! I have called, several times. Got wonderful…read moretips and tricks and help with my new house. Wade has come to my house in a timely manner to help reinstall a toilet. He's looked over plumbing. Helped with design ideas. This place is top notch! You won't find any better.

Warning!!!! This company does not stand behind the products they sell. Our 3 year old water heater…read morebroke. We were informed it was under warranty and it was replaced. Later we received a bill for $280 for installation. Seeing as this is a standard fee, we should have been informed of the cost before anyone came out to our house. Received very vague answers about the policy when I stopped in to inquire. No one cared enough to work something out with me. Just a shrug of the shoulders and somebody explaining to me how their products are superior. This is laughable when ours broke after 3 years. I expect this from a big box store, not a smaller company, which usually provide more personal and caring service. You got your money out of us, Sammons, but never again.

We're a nonprofit that provides sober living housing, and Oshkosh Heating and Air has been amazing…read moreto work with! They've helped us on several of our properties and are always quick, fair, and dependable. One Friday evening, I was having trouble with a condenser, and they took the time to walk me through the problem over the phone -- saving us from a major issue over the weekend. It's rare to find a company that's so willing to help and genuinely cares. Couldn't recommend them more!

The gentleman came to the house and looked at her furnace and told me that he could not order the…read moreparts for both blowers. I was able to have a gentleman come in that works in HVAC. He was able to order both motors from the supply house fix the furnace. I was told the furnace has parts that can be ordered and that the parts were not obsolete. I would not recommend OshKosh heating and cooling to anyone. I feel I was lied to to try to sell a new furnace when the gentleman came in to look over our furnace, he said that 21 year old Furnace. Furnace was at the end of its life expectancy. However, when the other gentleman came and looked at the furnace, he told us the furnace is built to last 30 to 40 years and parts are obtainable. All Lenox furnaces have parts that are obtainable from a wholesale house I was completely put out by this conduct I would not recommend Oshkosh heating cooling to anyone.

HORRIBLE service and even worse quality. I called Randy to update plumbing in my house I am…read morerenovating. Originally I had him install a water main shutoff and I liked him so much I had him replace the main stack and rough in plumbing throughout the house. From this point on I realized what a lousy businessman Randy is. During his initial time here giving me an estimate he told me he would get the necessary permits and I don't need to worry. When you call R and R Plumbing you will reach Randy's wife Dawn. If you call there in the morning she will answer the phone, but is always pre occupied talking to her crew and complaining about how busy she is. If you call in the afternoon Dawn may or may not answer and if she does she is "away from her desk" and may or may not return your call. Randy was very quick to say he could find a better toilet that I could buy in store. I said ok great do you have a picture because I don't want just any toilet? Nope. "I will have the guys pull one out of the box and have Dawn send you a pic" That never happened. Even after asking a second and third time, I said the hell with it and found one myself. Moving along, I wanted a washtub installed in the basement and it was the same line as before. "I can find you one way better than you can find in the store" Okay great get me one. That never happened either. Not only did Dawn keep sending me an invoice for $100 or so that I had already paid and previously disputed, I repeatedly asked her for my current invoice. She said I should have gotten it but she would "look into it and get back to me" As you can probably guess by now, that didn't happen either. I had to call her again to request it be sent again AND ask her about the permit Randy said he would get. I had to ask because by this time I was fed up and hired a new plumber. This is where the story takes a nice turn. I have never done a renovation before and it would have been nice to be told that I needed to have an inspection done by the city. I am guessing he didn't mention it because he never got the permits they told me they would. When I called him out on this to Dawn she gave me some lame story about how she rubs elbows with the people that work for the city and its "actually not a big deal" She told me worse case scenario I would get a small fine, no big deal. Obviously she doesn't have an attorney because mine assured me that was NOT the case. Moving along, she LIED to me AGAIN on the phone and said Randy just took care of it. She asked if I would like to schedule more work and I said no thank you. After having a quality plumber look at Randy's crappy work he rolled his eyes and said "this is not good" The main stack had been hacked so many times it looked like a kid took 50 pieces of random pipe and glued them together. After telling the new plumber what I was doing in the bathroom he said he has know idea wtf Randy's plan was but he would have to redo all his work. This included replacing the stack again and properly roughing in the bathroom with the rest of the work I needed finished. He pointed out pipes glued together crooked and even broken fittings. I wouldn't recommend Randy to work on ANYTHING! Call ANYONE besides R and R Plumbing. I wish I had, it cost me THOUSANDS OF DOLLARS!

In the middle of the pandemic we discovered a leaking plumbing connection in our basement. It had…read moreflooded and adjoining room. One call and a plumber was there in about half an hour. He quickly undertone problem and fixed it in under an hour. They also recommended a water damage remediation company that was there in under an hour to repair that damage. We've used R and R plumbing several times over the years. They've been very prompt, efficient, effective and the bills were always reasonable.