Awesome team! We've taken bikes here that were not bought from their store for estimate of tune up…read more Each time we were not charged! They explained what needed adjustments etc. There were other services that we could have gotten done but they were not necessary for the kind of ride we use. They were transparent with what kind of work needed to get done, basically. We bought both of our kids' bikes here. They are pretty nice bikes. One outgrew her kiddie bike and the other still needs training wheels. Prices were fair to market value plus we liked their selections. Just to clarify. The tune ups and the purchases for the bikes were separate occasions. Different teammates helped us but same excellent service. They also carry snowboarding/skiing gear and have off season sales! Highly recommend!

These guys at Aistriu have always been a great help with whatever I need. They always go out of…read moretheir way to help and I really appreciate their service.

Great service. They have the skill and knowledge to fit you in the right equipment. At a fair price.read more

Excellent ski shop with friendly and knowledgeable staff. Large selection of equipment and…read moreclothing. Fantastic repair and ski care technicians. From buying equipment to taking care of your skis I wouldn't go anywhere else

Walked in expecting to need to buy new boots, but the very helpful and knowledgeable Isaiah, after…read morelots of discussion and measurements, suggested new boots were not really needed. In my experience with Buckman's Ardmore, this "customer first" attitude (rather than making as many sales as possible) is par for the course. I would never go anywhere else.

I had such a great experience getting fitted for ski boots! they pulled so many for me to try on…read moreand gave me a really through consultation until we found something perfect. The staff is really knowledgeable and they have a great selection.

My husband and I had an amazing experience here. Nick was awesome to work with and made sure we…read morewere fitted properly and left satisfied and confident in the gear we purchased. We highly recommend going here.

Can't say enough good things about this place. Went there to get a pair of snowboard boots repaired…read morebecause the BOA knob to tighten my boots had broken. Within 5 minutes one of their employees had it fixed and didn't even charge me anything for it. You simply do not get experiences like that anymore today. Can't recommend enough!

They were super helpful when picking out snowboarding boots. Even fixed up my board! Quality…read moreselection of items as well

Great customer service, highly recommend! Really helped a first timer navigate what was needed and…read morewhat wasn't. Very friendly staff!

I recently purchased skis and bindings from Buckman's and was disappointed with the overall…read moreexperience. When I called ahead, the employee I spoke with couldn't answer my questions without repeatedly asking a colleague. They charge about $45 to mount the bindings (discounted from $115), even though both the skis and bindings were purchased there. In my experience, most shops mount bindings for free when both items are bought from them. The skis also had to be sent out (understandable) but then I would be paying for a service and unable to ski for about a week or so. I went to Blue Mountain and found their services to be cheaper and faster. The employees were friendly and knowledgeable--unlike my experience at Buckman's. I'll be going there from now on.

We were at the Whitehall store twice during this ski season. My son's boots were tight. Both times…read morewe saw Nick. He was amazing. Nick was able to help us solve the boot issue. He was very knowledgeable! We will definitely be back next season. Nick is truly someone who cares and loves his job!

Purchased my first set of skis from here 45 years ago; went back for what will probably be my last…read moreset of skis-Jason was patient as I tried on multiple pairs of boots to find the right fit. Recommended a great pair of skis and pivot bindings to keep these old knees safe. So glad I went to Lang's today!

I had a scuba diving watch battery replaced. Friendly, informative, and prices are fair.read more

Great place very accommodating goes out of their way to service you my favorite ski shopread more

My wife and I bought ski boots today. The lady helping us was very knowledgeable and patient. We…read morechose this store because of its glowing reviews even though it's not the closest. We'll be repeat customers.

I bought a pair of ski boots here a few seasons ago and they fit fine in stores…read more But after a full day of skiing in them I noticed my pinky toes would go numb. I let this slide since I only go once or twice a year. But since I am going on a three day ski trip this year I figured I owed it to my feet to get some work done on my boots. Even after many years the staff at Ski Bum still punched out my boots for me free of charge because all of their boots are sold with a fit guarantee! (You definitely won't get this type of service if you shop online for boots!) They do not work on your boots straight away so bring them in a week before your next ski trip. Anyways I have been wearing my newly punched out boots around the house and they fit great! Thanks Ski Bum! You have my business for life

Above and beyond customer service tonight. My husband drove my two boys for what I thought was…read moretheir scheduled boot fitting, but I was off by one day ... the store was closed but Chris answered the phone and opened the store JUST for my boys. We have been renting skis for years from Ski bum and tonight truly showed exceptional customer service! Chris- thank you!!!

My daughter has an internship this summer that will be requiring her to be outdoors for the…read moremajority of the time. A super helpful and sweet employee named Diane helped her with all of her needs. My daughter got everything on her list and was very happy with the sale prices. I felt like Diane was our personal concierge as she helped us for at least a half an hour. Robert helped us with the backpacks as well. Another nice employee. As with my prior visit many years ago, the staff was helpful and not pushy, which is always huge for me because I can't stand pushy people. Diane, let us know about this great credit card that REI has and the great bonus that goes with it - you get a $100 gift card to REI when you spend outside of REI (any amount!) within a two month period. Easy cheesy to do that! While this isn't a store for me, it will be for my daughter. The quality of their clothing is exceptional! We left happy and definitely satisfied!

I love Rei for its products and staff who are typically knowledgeable, friendly and outdoor…read moreenthusiasts. This store is different than any other REI store I have ever been to. The women who work there are cranky and outright rude. They are argumentative and disrespectful, and not helpful at all. I highly doubt they hike , camp or even exercise . Not sure why they even work there. Just nasty. I will not be returning.