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    D&K Management

    1.0 (1 review)
    Open 8:30 am - 5:00 pm

    Services - D&K Management

    Property management

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    2 years ago

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    D&K Management

    D&K Management

    (8 reviews)

    Extremely Disappointed - Would Not Recommend D&K Property Management…read more We interviewed multiple property management companies in August and September of 2023 to oversee our home in the Tri-Cities. Ultimately, we selected D&K based on several assurances that, unfortunately, were not fulfilled. It took approximately 3.5 months to rent the property, far longer than we were led to expect. Despite assurances that periodic walk-throughs would be conducted during the tenancy to ensure the home was being properly maintained, this never happened. We were even required to pay for our own advertising on Zillow. Later, we paid for a follow-up inspection ourselves, which revealed damage to the home, including issues with the siding. We immediately requested that repairs be completed before winter to avoid water intrusion. Despite repeated follow-ups, the only action taken by D&K was to "check in" with the tenants--no enforcement or resolution occurred. When the tenants vacated the home in April 2025, they left behind over $7,600 in damages. D&K refused to assist in obtaining repair estimates, leaving us--living across the country--to coordinate everything ourselves. Although we were told we had 30 days to submit documentation for deductions from the tenant's deposit, I was abruptly given just one day's notice--on day 17--that the information was due immediately. Throughout this ordeal, D&K continued to hold the owner's deposit for the full 30 days, despite refusing to help coordinate or manage repairs. When I asked how the tenants would be held accountable for damages beyond the deposit, I was told the charges would be sent to collections--at our expense, with no clear explanation of those costs. I've been a Realtor for 23 years and have previously managed rental properties myself. Based on this experience, I would absolutely not recommend D&K to anyone. They charge a premium for minimal effort, fail to uphold their responsibilities, and ultimately left us to manage the fallout from a tenant they selected. There are many other property management companies in the area--do yourself a favor and choose a different one.

    I have lived at Mulberry Place Apartments for the last 12 years and Tish Smitherman, the property…read moremanager, with D&K Property Management, has been very helpful and has taken care of any issues that I have had. Also, all the technicians have been very professional, courteous and punctual. Just wanted to say thanks to D&K Management & Team!

    The Reserve at Johnson City Apartments

    The Reserve at Johnson City Apartments

    (18 reviews)

    Looks nice on the outside, but daily life here is exhausting | Paying top dollar to be policed by…read morenitpicky neighbors wasn't the vibe. A year here showed us that the 'luxury' label is only in the marketing. After living here for a year, I feel it's important to share an honest perspective for anyone considering moving in. Unfortunately, the experience has not been what we expected, and it has been more disappointing than anything else............. The apartment had issues from day one (leaks, broken fixtures, poor water pressure), and the "luxury" claims don't match reality -- even the "soundproof flooring" doesn't stop you from hearing every detail (at least that's what our conversation with our downstairs neighbor let us know on.... 2 weeks in). Neighbors were nitpicky, and we received constant complaints, even outside of quiet hours, with staff quick to side with them....... For the high price, the atmosphere and quality simply weren't worth it. From the beginning, there were issues inside the unit itself -- the roof leaked when we moved in, the toilet handle was broken and rusted, and the refrigerator is extremely small for the size of the apartment. Water pressure and hot water are both below average, which doesn't fit the "luxury" description advertised. The car wash station, while a nice idea, was closed more often than it was available. The bigger challenge, however, was the overall living environment. Many of the neighbors were very fussy, overbearing, and fault-finding; we often received unreasonable complaints -- at times being accused of things we didn't do (by the police officer they have on-site) simply because of our age..... (we are young adults 28-31)' The clubhouse staff frequently relayed these complaints through early morning emails, which became draining over time. On top of that, our downstairs neighbor would regularly message us about "noise" even though it was outside of quiet hours. The complex advertises "luxury living with soundproof flooring," but in reality, you can hear nearly every detail from daily life, which made things uncomfortable and frustrating. Instead of fostering a welcoming community, the focus often seemed to lean toward appeasing those who complain the loudest... We've lived in several apartment complexes in the past, and unfortunately this has been the most difficult experience in terms of neighborly behavior and overall atmosphere, with subpar appliances. It's disappointing, especially given the cost to live here. I don't usually leave reviews, and I'm not writing this out of anger -- only to give future residents a realistic understanding of what to expect. Everyone's experience will be different, but this was ours, and I hope it helps others make a more informed decision.

    This review is just based off our tour today. Our agent Halle did a great job!! She was very…read moreknowledgeable and just overall had a great attitude and patience with us as we had a lot of questions. The complex is very clean and almost feels like resort style living. Pricing wasn't much more than apartments not as nice in the area. Overall very happy with the place and will say it's worth stopping by! Thanks Halle!

    D&K Management - propertymgmt - Updated May 2026

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