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    D&K Management

    2.0 (8 reviews)
    Closed 8:30 am - 5:00 pm

    Services - D&K Management

    Property management

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    The Reserve at Johnson City Apartments

    The Reserve at Johnson City Apartments

    (18 reviews)

    Looks nice on the outside, but daily life here is exhausting | Paying top dollar to be policed by…read morenitpicky neighbors wasn't the vibe. A year here showed us that the 'luxury' label is only in the marketing. After living here for a year, I feel it's important to share an honest perspective for anyone considering moving in. Unfortunately, the experience has not been what we expected, and it has been more disappointing than anything else............. The apartment had issues from day one (leaks, broken fixtures, poor water pressure), and the "luxury" claims don't match reality -- even the "soundproof flooring" doesn't stop you from hearing every detail (at least that's what our conversation with our downstairs neighbor let us know on.... 2 weeks in). Neighbors were nitpicky, and we received constant complaints, even outside of quiet hours, with staff quick to side with them....... For the high price, the atmosphere and quality simply weren't worth it. From the beginning, there were issues inside the unit itself -- the roof leaked when we moved in, the toilet handle was broken and rusted, and the refrigerator is extremely small for the size of the apartment. Water pressure and hot water are both below average, which doesn't fit the "luxury" description advertised. The car wash station, while a nice idea, was closed more often than it was available. The bigger challenge, however, was the overall living environment. Many of the neighbors were very fussy, overbearing, and fault-finding; we often received unreasonable complaints -- at times being accused of things we didn't do (by the police officer they have on-site) simply because of our age..... (we are young adults 28-31)' The clubhouse staff frequently relayed these complaints through early morning emails, which became draining over time. On top of that, our downstairs neighbor would regularly message us about "noise" even though it was outside of quiet hours. The complex advertises "luxury living with soundproof flooring," but in reality, you can hear nearly every detail from daily life, which made things uncomfortable and frustrating. Instead of fostering a welcoming community, the focus often seemed to lean toward appeasing those who complain the loudest... We've lived in several apartment complexes in the past, and unfortunately this has been the most difficult experience in terms of neighborly behavior and overall atmosphere, with subpar appliances. It's disappointing, especially given the cost to live here. I don't usually leave reviews, and I'm not writing this out of anger -- only to give future residents a realistic understanding of what to expect. Everyone's experience will be different, but this was ours, and I hope it helps others make a more informed decision.

    This review is just based off our tour today. Our agent Halle did a great job!! She was very…read moreknowledgeable and just overall had a great attitude and patience with us as we had a lot of questions. The complex is very clean and almost feels like resort style living. Pricing wasn't much more than apartments not as nice in the area. Overall very happy with the place and will say it's worth stopping by! Thanks Halle!

    D&K Management

    D&K Management

    (1 review)

    I have waited for a few weeks after move out to post this review, I am sure this company will deny…read moreall of this but it is all true. Very friendly and helpful management company until you have paid all the fees, signed the lease and report issues with your apartment. I rented a totally renovated unit which upon viewing the unit looked beautiful. However there were several maintenance issues right from the start that should not have occurred in a newly renovated unit. I filled out the move-in checklist very thoroughly as I always do because that's what it's for. Two neighbors had no smoke detectors in their apartment and another didn't have a dryer vent to the outside. The floors are way off level and there is no insulation between upper and lower units. Within a week people moved in upstairs and it became very apparent that there was no insulation between the units making every footstep very loud on LVP flooring. The noise went on till one or two a.m. on some days and even after being spoken to these people would drop boxes and stomp around. No one should have to listen to their neighbors bed squeaking. I was not the only one complaining about noise from an upstairs apartment. Another tenant had been complaining for months. After sending several warranted emails about safety, maintenance issues and the noise from upstairs this management company sent me an email after hours that was full of inaccuracies about how many emails I had sent, when they were sent and how many phone calls I had made. This email told me I had three choices; deal with the noise and stop sending them emails- which instead of being seen as them doing their job they considered the emails harassment, the second option was move out and pay penalty and the third option was to be evicted. They do not care about you once they have your money and they do not follow Tennessee tenant rights. I also believe there could be health issues in these downstairs apartments as I could smell the musty odor from the basement which was reported. The basement is obviously not encapsulated so there could be a radon and mold problem. Despite all these issues they still forced me to pay a 2-month penalty and even though I vacated six days before my 30-day notice was up they insisted on those six days right down to the penny. They said if it was even $10 off they take me to collections. Money, money that is all that matters to D&K property Management. They do not care about people at all. They refused to do a walk through with me saying they were too busy. I had to email them and ask if they've done a walk through which they had done the same day I moved out and gave them the keys and they're ridiculous payment. I am sure they will respond to this review disputing my claims. These claims are true and I won't respond to their review because I suffered enough at their hands. I will let karma take care of them. Stay away from renting from this management company.

    D&K Management - propertymgmt - Updated May 2026

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