Scott is great, no matter how busy he is .He always is able to take care of us in a timely manor .read more

I had a deeply disappointing experience at Haviland Auto Repair on April 21, 2025, around 3:45 PM,…read moreand I feel compelled to warn others about the unprofessional behavior of the owner, Scott DeLucca, and his uncle. I walked in for a New York State vehicle inspection, a service they advertise, but from the moment I arrived, Scott was dismissive. He immediately assumed, "You're probably here for an inspection, that's the only time you come," which set a negative tone. Before I could even respond, his uncle chimed in, bringing up an irrelevant issue about tires I supposedly didn't pick up two or three years ago. What does that have to do with my inspection? Absolutely nothing. It felt like a deliberate attempt to shame me and avoid doing their job. I expected to be treated with respect as a customer, but instead, Scott and his uncle teamed up to make me feel unwelcome. They didn't offer to inspect my vehicle, nor did they provide an appointment, which they are legally required to do under New York State law (§ 79.8(c)--if they can't inspect your vehicle right away, they must offer an appointment within eight days). Instead, their hostile attitude left me with no choice but to walk out--it genuinely felt like they threw me out for no reason other than their own bad attitudes.

Great customer service and friendly owners and staff . They replaced my alternator for my jeep…read morepatriot in timely manner and reasonable price

Knuckle Busters rock! Brought in my old 95 Jeep for exhaust and rear brakes issues. Hernan was not…read moreonly honest but his price was reasonable. Turns out it was just a loose exhaust manifold and brakes just needed adjustment. I thought I was going to spend a lot more! Honest guy and issues resolved.

Once Again, Cary came to the rescue!! My car was brought in on a flat bed early on a Saturday…read moremorning. I called a few minutes later to explain what was going on. And he knew! "No problem, we can take a look and replacing parts would be a quick and easy thing." Delighted! Story time: I'm out running errands and my car won't start. I have a diehard. I happen to be in front of the same auto parts store where I bought it. They could not get me started. My hubby couldn't get the car started. "We have to call Cary!" 2009 Chevy Colbalt New slogan for store!!!! WHO NEEDS A NEW CAR WHEN YOU HAVE MONRO! Cary deserves a raise and an award! My discontinued car is still on the road! Thank you Cary!!! You are a rock star in the automobile doctor department! Mister fix it!

I was on a long trip, notice my rental car tire was leaking air. The guy working there got me in…read morequickly, fixed the tire, then refused payment! I'm very grateful, not used to such excellent service.

Zero rating Warning!…read more My experience with Valvoline Poughkeepsie NY Friday. - oil change. Saturday - car starts to spit and sputter Sunday - car completely loses power, misfirings, dying I called Valvoline, Assistant Manager comes to my location, purchases a styrofoam cooler, jacks up my car and drains at least 3 quarts of black oil out. Advises that most likely they did not drain the old oil out and just added the new oil on top of old. After this I take car to repair shop Diagnosis - spark plugs are saturated with oil, many codes are registering on meter, low pressure I continue to call Valvoline and create a case, District Manager comes out to repair shop and is very unhelpful and insists that it is no fault of a valvoline. He had no knowledge of what was happening or could happen to the car. The manager and assistant manager pretty much admit that it occurs and they probably did not drain out the old oil. The District Manager says it could have many scenarios. In the long run Valvoline did not drain out my old oil and added new oil to the old. My car had about 10 quarts of oil in it and started to cease my engine. I would not go to this business. They do very low quality unprofessional work. Save yourself the expense and abuse.

Brought my daughters Rav 4 for first oil change. It's a used car so it was time. They asked what…read morekind of oil I wanted. I thought they were referring to the weight of oil like 5W 20. The tech said nah there is 3 flavors indicating conventional hybrid or full synthetic oil. Since she is at a cold environment and does highway driving I chose the middle option. Most places have you leave the car when they do the oil change. We stayed inside the car during the process. After all done it cost $85 since it was a better grade of oil I didn't mind. Not sure if I would go back.

He fixed my transmission, a job my regular mechanic wouldn't touch…read more The work was scheduled without a wait. His work is meticulous, and his estimate was accurate. Great!

I've been bringing my Honda and my Subarus to Scott for the past couple of years now. In short, he…read moreprovides straight-up customer service from the good ol' days. Great for your regular maintenance visits, since they check your car for possible issues in advance, without up-selling or pressuring you. Standard repairs, inspections and, yes, tire service, too. Trust your mechanic? Well, I sure trust Scott and his crew. Highly recommend.

Everyone needs a trustworthy local mechanic and I am pleased to have found Aiden and his garage…read more Dorsey garage and their crew easily diagnosed an issue on my car and everything was repaired quickly and professionally. Skip the chain shops and work with someone honest who's not just trying to upsell you. I will definitely return as needed.

My Second time using them. Super friendly. Great service. Went thru the whole car. Didn't nickle…read moreand dime me. Definitely will go back.

Chris was the guy that helped us I'm assuming is the manager or Asst Manager. Even though the…read morealignment tech was out he still did the oil change and tire rotation in a quick and efficient way. The tech I had was awesome and his name started with a "Sh" I just do not want to guess and say the wrong name. He was kind and thorough. If you are military you get a discount here so use it the value is worth it. I have had some hit or miss experiences at other locations, but this location is doing it right! (Also, watched Pirates of the Caribbean while waiting)!

What a bad experience for the 3rd time. Went in at about 505 pm with a flat tire and to be told…read morethey have no time to fix today as they was backed up.mind you the girl behind the counter caught an attitude real quick. also there was not a car in the shop or a person in the waiting room..i beleive she said her name was laken. never again this is not the first time she has expressed herself with a attitude when i came in around the same time in preovious visits. will be contacting HR for this..ill take my business elesewhere.

I've never seen a business with ALL genuinely fantastic reviews. This is IT, and I've got another…read moreone for Mike. I bent the **** out of my RVs awning entering the Vandenburg Main Gate. Yes, I'm a genius. We're from Illinois and pulled in HP Auto at 4:30 needing help securing the bent awning so we could drive home. I was at his mercy. In about 45 minutes he got it all secured. This is the good part; he could have charged me $450-$500. That's about what I expected. but no, he thought about it and charged me $89. Mike, you saved the day for me! You're a Saint! Hope you had a great cycle ride to Niagara! Your the best. Steve B

My husband and I have been dealing with Hyde Park Auto Repair for many years. Our most recent…read moreservice was a new exhaust system. The automobiles that we brought there for service have been both newer and vintage models. The service has always been excellent and the prices are always fair. We recommended them to our daughter and her family. We always know that they will make sure our automobiles are safe and reliable. Thank you Maddie and Mike. We also love seeing your adorable pups. Thank you for being such a valuable part of our business community in Hyde Park.