Understand that there are two businesses operating out of this location: Mahlander's, the high end…read morelighting store for the well-to-do of Sioux Falls; and Bob's Repair, a mysterious shadow business that is entirely decoupled from the ladies that do lighting. If you think you're going to Mahlander's for repairs, you're not. You're going to Bob's. Your item is placed in the back where it awaits Bob, who may or may not exist. Any status will not be communicated to anyone existing outside of Bob's mind, so any inquiries are answered with "I don't know, ask Bob. He's not here. Call back later." After your item sits for more than a month, you can go retrieve it, covered in dust and dented and scratched. And then the lighting ladies will clutch their pearls and act astonished that this whole scenario may, in fact, have UPSET you, the potential customer. But that's your mistake. Bob's has no customers, only suffering fools.

Gosh I hate to leave a bad review for a small, local business, but my last two visits have made me…read morefeel like a bad person and a bad mom which is ridiculous. The first time I was appliance shopping here a few days ago, the salesman was extremely abrupt and angry when I politely mentioned their competitor's price. If you can't meet that price, just politely tell me why. Now today a completely different salesman helped me. This time I had my toddler with. He was being a normal 2 year old and wanted to explore the store. Rather than the salesman just walking with us and continuing to answer my questions, he just stayed put over by the appliance we were discussing, and his nonverbals toward us were offensive. He clearly did not want my toddler in his store. For the record, not that that it should even matter, but My son was not screaming or throwing a tantrum or hurting anything. He just wanted to walk around the store. The appliance that I probably want to buy is $20 cheaper here with free delivery, but they will not be seeing my business after making me feel this way.

After a tornado and Duracho devastated our farm, we were without electric and water. It took 2…read moredays just to clean up enough for Southeastern Electric to be able to hook us back up to the Grid. We called Mr. Electric to hook service up to the house, and they gave us an appointment for that. When the electrician showed up, he didn't have needed materials, which we had advised them were needed ahead of time. He immediately told me we would need a new meter at the house, before even getting within 20 feet of the meter. It was in perfect condition, and only a couple years old, so I pushed back, and he finally admitted we could just do conduit from the existing meter. He then gave us an estimate for over $11K to hook it back up. Fortunately, I had done the exact same work a couple of years earlier, and knew that was an outrageous price. Our Elec company was still here, and they also said that wasn't "insane" price. Called Drieseen Electric out of Rock Valley, and he showed up in an hour, made a list of needed materials, and was right back here early the next morning to hook us up, for a 10th the price Mr. Electric quoted. They are predators. Please beware! Many great, ethical people out there, but I wouldn't ever trust these folks again. They knew we're were in a dire circumstance, and gave us an absolutely outrageous price in the middle of a disaster. Their management backed this up, and also refused to give us the estimate in writing... I think that says it all!

We used this company to complete the electrical in our unfinished basement. HUGE mistake! The…read moreplumbers were super nice but we went through several of them so the quote kept changing which is frustrating. They apparently have a high turnover. Beware, the owner and the office staff are complete a--holes. Some of the rudest people I've ever dealt with. The owner will insult and call names if something doesn't go his way despite what is in the contract. They must be hurting for money because they demanded we pay them our small balance even when the work wasn't done! We refused to pay until the work was completed per our contract so he harassed us by phone and text for months. I told him I would call the police if he kept it up but he didn't care. I got to the point where I wouldn't even answer my door unless it was someone we knew. Then, while installing drywall we learned of a couple mistakes so we called to have them fixed. Instead of being understanding, he insulted us and threatened to put a lien on OUR house for payment of work THEY didn't do correctly. His behavior was insane! The plumber, Ryan, was very nice and helpful. He answered all my questions. If I could have hired just him independently instead of going through this awful company, I would have. The owner should learn how to treat people! I would NOT recommend them for any work at all considering how much stress, anxiety and fear the owner caused our family. Steer clear unless you're ok with being treated like trash. I'm sure the owner will comment on this review and go on the attack because that's what he does.

The entire Pinnacle team was AMAZING, from first meeting them through the planning process, all the…read moreway to the day of our wedding. I cannot express how incredibly grateful I was to have booked them. Specifically Chris and Jacob for our photobooth and dj services. Callista was our main go to contact during the planning process and she too kept everything full circle communicated with everyone involved. They ensured our vision was not only fulfilled but also helped us when we needed insight. They are SO easy to work with and worth every single penny spent. So so so many people approached me and sang their praises and even sang their praises at our gift opening. If this short novel isn't enough to convince you, get in touch with them, they are so excited to help you meet and make your event the best.

Chose Pinnacle Productions for our outdoor tent wedding reception in Okoboji, IA. We got Josh as…read moreour DJ and he was amazing!! Everything was perfect!! Played great music for cocktail, dinner, and dance and kept the dance floor packed until the end. Had many family and friends compliment on how good the DJ was, his selection of music, everything. We couldn't have asked for a better DJ! He even kept things going smoothly when a couple unexpected things came up. We highly recommend their services, especially Josh!