My wife and I are very pleased with the job Crown Carpet Care did cleaning and shampooing our…read more2nd-floor carpets. They honored the job estimate based on the room dimensions I emailed, arrived on time, and started work immediately. They did a particularly good job on my son's room, removing all evidence of his new dog. The price was reasonable, and we would certainly use them again!

We just used Crown Carpet Care for the first time And were very impressed with the quality of the…read moreservice , the promptness of arrival at the scheduled time and the value. Elliott and Gerardo did a fantastic job and were very pleasant and easy to work with. They answered all questions to our satisfaction and did an excellent job cleaning our 24 year old carpet. We would highly recommend this company for your carpet care needs.

Just had my carpet cleaned by Excellent and it's the best thing I've done in a long while. The…read moretechnicians were very professional and my carpet looks brand new. I highly recommend them and will use them again in the future.

Great communication Friendly and efficient. Good value. Highly recommend. We just used them for…read morecarpets, but they advertise they also clean furniture

Border was coming off small wool rug in my room. Thought it might be unfixable Took it to Ayoub in…read moreKensington - They cleaned and repaired it perfectly. Excellent results

Excellent service. I have used Ayoub for years and they are great at pick up and delivery. Just…read morehad two small rugs cleaned that I could handle myself and they are quick and friendly.

Excellent results. Technician was well versed in the chemicals needed to best treat each different…read moreproblem area.

These people work miracles! I wanted to clean the carpets (10+ years old) in my townhome before a…read moremove out. I was concerned because of stains and traffic, but the two workers busted their behinds and now they look better than ever! Highly, HIGHLY reccomend!​

This is my go to rug cleaner. Does great job on all my rugs, including orientals. I'm willing to…read moredrive 50 miles to drop off my rugs which speaks to how great they are.

I had the carpet in my master bedroom and office stretched by Guarantee in April 2022 and the work…read morewas well done by Robert, we are very satisfied with the quality of the work. However, the back office service made this a negative experience. Short story: 1. Lost records of the estimate causing a scheduling problem and rescheduling 2. Final price was $595 vs. the original $525 that was quoted. However, with the worker on site and all furniture moved, what real choice did I have? Shout out to Robert - he did an excellent job on the actual work. Long story: I was referred to Guarantee saying they were the best. So we stuck with them. I called and Tina set up a Friday appointment at 5pm for an estimate. This estimate was $525. However, the back office was closed until Monday so I had agreed to call back on Monday for dates. Somehow over the weekend, this information was lost. When I called back the following week, there was no record of my quote, and they insisted it must not have been them that gave me the quote because I would be in the system. Except that Robert, remembered coming to the house, and giving me the quote. Clearly paperwork fail. I got a new rep. Drew is new, he's learning, he did his best. Drew first honored by verbal quote and set me up for an install date. However, that morning he called to say that because of overnight rains, the team was dealing with an emergency, could we reschedule for the next day? Totally reasonable, sure, no problem. However, the next morning, Drew called again to inform me that there was no record of my quote and so we had to first get a quote, then schedule the work, and those were different people. After many phone calls and phone tag, Drew eventually was able to send out Robert to do the work, but with all the scheduling and rescheduling I felt backed into a corner to pay the now $595 dollars for 2 rooms. I had already moved all the furniture out of these high traffic rooms and realistically wasn't going to do this again in another week.

On time, accommodating to my chemical Sensitivity needs,…read morecourteous, professional and competent-Al got all the stains out and my carpet looks and feels bran new!

I cannot say enough good things about this carpet cleaning business. I only wish I had taken before…read moreand after photos. No photos - but please trust and accept my sincere kudos. He arrived early, and took less than ten minutes to survey the property and prepare. I had a few spots I was really worried about from my shih tzu (ugh the joy and pain of pet ownership ) and food/juice spills on my buttermilk colored carpet. He pre-spotted the stains and went in for the clean. He completed the cleaning on approximately 2800 square feet like a charm. He worked quickly. I was working at home and in meetings, but I explained this to him so he worked around my schedule to avoid any interruptions. it only took a few hours, I was only slightly inconvenienced. Really pleasant. Reasonable price.

How do you clean carpets in a new home without providing any ventilation? No open windows, no fans,…read moreno warning to the homeowner that airflow is required? You simply soak the carpets, lock up the place, and leave--knowingly creating the perfect conditions for mold and mildew. It's mind-blowing that any "professional" cleaner would think this is acceptable. On top of that, the customer service was unbelievably lackadaisical. Instead of taking responsibility or offering any real solution, we were told we'd have to pay again and even rent fans from him at a premium--for a problem he created. There was zero care for our home, zero concern for the damage that could occur, and absolutely no pride in the service provided. The entire experience was careless, unprofessional, and exploitative. I would never recommend this company to anyone. Save yourself the hassle and just go to Stanley Steamer.

I was recently informed of some work performed by CJ's Carpet Care and went to the property to…read moreverify for myself, for a four-room cleaning project in my aunt's new home. We used his service as he is an Igbo Nigerian and thought that kinship would gain some kind of care toward the job performed. My aunt had previously worked with him and decided to hire him again based on that past experience and connection. Unfortunately, the service was quite disappointing. For a fee of $350 for 4 rooms, not only was the carpet cleaning itself unsatisfactory, but there was also a gross lack of proper water extraction. After the cleaning, the carpets remained overly damp. The technician provided no ventilation assistance (no open windows), no ,carpet fans, and upon job completion offered no advice to my aunt on how to ensure the carpets dried properly. When we reached out to the owner of this business afterward, he made it clear he didn't see it as his responsibility to ensure the carpets were left in a dry or even manageable state. This neglect left us with damp carpets and the risk of mildew issues due to the subsequent smell that we have encountered making the entire experience quite unsatisfactory. Instead of trying to work with me in finding some mutually beneficial outcome, the owner resorted to blaming my aunt for not knowing industry standard information that he was well aware of and the only solution offered by him was to pay for the cleaning service again and rent the carpet fans at a premium because they were needed urgently. In summary, CJ's Carpet Care failed to deliver a complete and professional service. The lack of care in ensuring a fully finished job is a significant concern, and I would caution others to consider this before hiring them.

Best carpet cleaning after trying a few companies. Rugs very dirt and they made them look like new!.read more

These guys were recommended by several folks on my neighborhood listserv and they…read moredid not disappoint. Good job, reasonable price. They do upholstery too.