Nice office but after I ordered genetic testing, I had to call the company for the results bc they…read morewere released to the clinic, which never followed up with me. They also didn't let me pay my copay at the office, instead choosing to call me a month later. Still never got any follow up, other than to make me pay the money they inexplicably wouldn't take at the office. I'm going to go elsewhere.

The staff is friendly and knowledgeable but it does not matter what time of day you schedule for,…read moreyou will wait and your appointment is always behind. It's very frustrating.

Asked for recommendations and a friend from work sent me to Dr. Leticia Gonzalez. My doctor (in…read moreBuffalo Grove) retired and I am trying to find doctors out this way. She, and her staff, were really great. So happy to have a doctor so close. Located right on Cermak Ave. in the MacNeal building (now affiliated with Loyola).

Just started going to Dr. Gonzalez, amazing Doctor. Dr. Gonzalez makes me feel so comfortable. She…read moreexplains everything thoroughly and listens attentively to my needs and questions. I highly recommend Dr. Gonzalez. Staff is courteous and friendly. Very patient. I would highly recommend Dr Gonzalez and staff.

If you need a professional, extremely polite, accommodating, friendly, well-versed primary care…read morephysician....Dr. Forrest J. Robinson, DO is the man!! After years of taking care of an elderly parent, I neglected myself. My 1st appointment was with Dr. Cynthia Page (Ob/Gyne) I asked her to refer me to an African-American physician & she recommended her husband...EXCELLENT CHOICE!! lol My introduction at the Oak Park, IL Lake St office was with the receptionist extraordinaire Ms. Alice Cole. Very friendly, pleasant, greeted me with a smile and made me feel welcomed, like a member of Dr. Robinson's extended family versus just another patient. My next encounter was with Laquita, who began with my preliminaries. Very professional, knowledgeable and kind. I've worked in the dental industry for over 30 years and have "the eye" to spot exceptional employees. Laquita is definitely the "employee every office wants". My first experience at Dr. Robinson's was a world away from previous experiences elsewhere. When I say Dr. Robinson and his team of professionals made me feel that I was in safe hands, I mean it. I smiled, laughed, cried when sharing personal "hidden secrets" and was never left to feel like a statistic, I felt "loved". He treated me with tender loving care because he really does care! You can believe this man of God is awesome and I am truly grateful Dr. Cynthia Page referred me. So the next time you're feeling bad, need a physician, want a second opinion or unable to see your own physician, Dr. Forrest J. Robinson, DO is the man to see. I appreciated his willingness to answer questions and prophetically speak life into me (only the saved will get that~wink) Kudos to Dr. Forrest J. Robinson and the awesome team at Edward-Elmhurst Oak Park location. If I could give them 10 stars I would.

28 years, first pregnancy Weight Before Pregnancy: 130,…read moreWeight at 39 weeks: 188 Delivery on May 23, 2009 Dr. Gomez: The purpose of this review is to share the positive experience that I had in having Dr. Gomez as my attending physician. As an associate to my midwives, Dr. Gomez is part of a team that ensures healthy and safe delivery by acting as the physician responsible for any necessary Cesarean sections. Birth Plan Summary : Natural birth using the ABC (Alternate Birthing Center) at West Suburban Medical Center, Oak Park, IL. My birth partner (husband) and I attended a Bradley Method course prior to delivery with Suzanne Craig. Our intention was to maximize the Midwifery philosophy with little to no intervention using the water birth approach. The midwives as West Suburban Midwife Association attended to our medical screenings and were on-call for our delivery. Before my delivery, I scheduled an appointment with Dr. Gomez where we discussed his role as an associate to the midwives and he answered all of my questions about c-sections, statistics, etc. My Delivery: During my labor, I experienced a failure to descend; when I would push, my baby's heartbeat dangerously slow down. During this ordeal, Dr. Gomez was called in by my on-call midwife on a Saturday morning. He was present and waiting to see if a section would be requested or deemed necessary. When it was determined that I could not deliver vaginally, Dr. Gomez ensured that a section was what I wanted. He did not rush the procedure; I had to request it. During the worst of my pain, as I was experiencing contractions every minute without the ability to push my baby past a certain point, I grabbed Dr. Gomez as begged him to help me. Despite my insistence Dr. Gomez took the steps to ensure that the procure was the right thing to do, at the right time, with proper permission. In other words, he was not in a rush to perform the c-section. I am incredibly grateful for Dr. Gomez's presence in my delivery. He ensured that the life of my baby was never jeopardized. Though the midwifery philosophy is my personal choice, the fundamental truth is that unpredictable variables intervene in child birth. Some of these circumstances are serious and threaten the life of the mother, baby, or both. Dr. Gomez's presence as part of the team at West Suburban Midwife Association is essential and his contribution significant. When a c-section is required Dr. Gomez is there for you with your best interest in mind, he is a respected and an exceptional surgeon known for his phenomenal work. The entire staff that I encountered at West Suburban Medical Center had nothing but admiration for his skill. When I went to have my staples removed, all of the midwives and nurses took turns looking at his work complimenting his precision and the location of the incision in that it was at a natural crease and discrete. Thanks to Dr. Gomez, I can now enjoy my life with my baby, Genivieve.

He is the ob/gyn associated with West Suburban Midwives, but other than one appointment, you'll…read moreonly see him for a c-section or some other big problem. So we saw him for an appointment. It really was only just to meet him so he isn't a stranger later on. He didn't take a pulse or look at charts or anything. I think they could have done this as a group and cut down on time and money. I'm glad Insurance was picking up the tab for this chat. In any event, Dr. Gomez is very nice and there is mutual appreciation and respect between him and the midwives. I'm comfortable with him, but I hope we're not in the circumstances to see him again.

Really like the doctor but the staff could be s little more accommodating. I work across the street…read moreso when I schedule my appointment during my lunch time I hope to be seen at least within 15 minutes of the scheduled appointment time. When I call ahead to ask her " assistants " if she's running behind schedule " they say " yes about 30 minutes but you should still get here on time to not lose your place in line"? I'm like" I'm right across the street so if I arrive 20 minutes later than my 1 pm scheduled time since she's 30 minutes behind schedule how do I lose my place if my 1:00 pm appointment is now bumped up til 1:30? Their assistants apparently will see whoever signs in first regardless of what time the scheduled appointment is at"??? Yes even if doctor is good and customer service is lousy I'm looking for another doctor after today's appointment.

Let me start by saying that this is the only OB/Gyn I've ever had... for about 20 years. I think…read morethat alone says a lot. It's a great office with great doctors and great medical assistants. I feel they really care about their patients. I highly recommend them.

I have to give Edward Health Center a great deal of credit, they do a wonderful job…read more All of my physicians are in this network. I've found it's just easier. I have a patient portal where all of my records are, I can pay my bills, I can schedule appointments- one stop shop. Much easier. I went to this location for a mammogram. It was a nice experience. The office was designed to be relaxing for patients. The staff is kind and friendly with each patient. The staff is also great at explaining what is happening, next steps, etc. this is important if you are getting tests run. There is a Starbucks and cafeteria built in - both are nicer than your standard hospital cafeterias. They seemed to build this place with the patient experience in mind.

My initial visit in August 2017 I saw Dr. Acharya for my yearly OBGYN check up and to obtain BC…read more Dr. Acharya took it upon himself to run additional tests that I didn't know wasn't part of the yearly check up. Couple weeks later I receive a $1,500+ bill. I was SHOCKED!!! For a yearly checkup and to get birth control is what I asked for. NOT for additional testing. Unfortunately I had to go back in October 2018 because my BC script wouldn't be filled without going back to the doctor for the yearly check up. I also had a HMO plan, so Dr. Acharya was my PCP. At this same time, I requested Dr. Acharya refer me to a specialist due to a health concern and he referred his colleague Dr. Afridi. The bill was over $850!!! Just for a yearly check up and refill of BC. UHC initially paid a portion and ended up reversing it - meaning insurance covered NOTHING due to whatever codes Dr. Acharya inserted. Nothing was diagnosed so I have no idea why they would code my check up as a diagnostic. Fast forward to one week later... I have my referral appointment with Dr. Afridi. She sat down with me and we spoke regarding my concerns. She recommended taking some blood so I went to the other room so they could draw blood. I waited for my results in the lobby and there were no signs of cancerous cells and I didn't book another appointment. Same situation as before, I was charged $1,618... insurance initially covered a portion, and after an audit due to the codes Dr. Afridi entered it was classified as a diagnostic meaning UHC insurance wouldn't cover ANY of the bill and reversed the payment UHC originally covered. How are my doctors visits classified as diagnostic when nothing was wrong? UHC reversed the payments on their end on May 16th and Edward Elmhurst sent me to collections the first week of June. Neither UHC or Edward Elmhurst had contacted or tried to communicate this matter to me. I will not be returning to this doctors office. This place is a scam recording whatever codes they want to collect money.

She is dangerous in that she accepts no criticism of her intake clerk, a silly kid who was chatting…read moreon the phone to her boyfriend and I stood there for five minutes in front of her and she made no effort to curtail the call. Five minutes later, she said yes? I said why are you on a personal call instead of acknowledging me? I am now 5 minutes late for the doctor...she just said, have a seat. When I went in to see this so-called doctor, she vehemently defended this kid (high school) and took an attitude with me ! The rectal exam was to insert her finger (barely) and remove it and said all looks ok. I dressed and immediately went to see another gynocologist a few days later where a dangerous polyp was found... This woman needs to get her priorities in order. She has no people skills and if her business is not flourishing...those reading this will know why. One observation which is just an observation. Her face was flushed, greasy looking and flustered. I will always wonder why. It was only an hour into her hours that day.

I just went to see Dr. Biester today for a check up and conserns about me skiping my period for…read moreover 3 months straight. All Dr. Beister can tell me was that i was fat and needed to loose weight. Then she went on on judging me on trying to conceive being fat. She refused to do any bloodwork or check up because she said all my problems were comming because i was fat and that i should see it as a blessing that i can't have children because im fat and i guess fat people should not have children. I will never go back to this doctor and advise anybody reading this review not to waiste your time going to her unless your skiny maybe she will be considerate of you. She is verry unprofessional and rude.

One star is too much... I saw Dr Lopez for years.. While she seems to be "caring", in fact she will…read morenever know you from Adam. She leaves test results over voicemail, and when I called her to discuss, she pointed out that she had left me a message. I don't know, but it's MY health, so I'm interested in a little more detail than what you can leave in a recorded message. She never gives you next steps. An office visit with her is spent 40 minutes in the lobby (I understand waits, as long as what you are waiting for is worth it), 10 minutes with the nurse, and 10 minutes with the doctor. We have been TTC and every test she performed was because I asked for it.. Other than that her suggestion was always "keep trying". she never had initiative to suggest next or alternative steps. The worse part: when I switched doctors, they immediately found something VERY apparent that Dr. Lopez failed to see... REALLY!?!?!