Be prepared for an overload of paperwork from a secretary who only cares about getting it all…read moresigned. Also there is a big no firearms sign. The nurse seems friendly enough. Nurse practitioner is polite and thorough the phlebotomist did a good job and was quick.

this doctors office is horrible. everytime we go the people there are rude including the nurses,…read moredoctors- everyone! doctor bilbrey and doctor jarl are both not someone i would ever go to again. they are constantly not listening to the issues you have and just down right seem to not care about their patients at all. why are there no good doctors anymore? where did they all go? is money really the only thing that they think abou these days? it is so disappointing to realize that the people here to help us when we are ill, really have no care at all to help. they are no longer humble. please do not go to this office if you are expecting to actually be treated like a patient or recieve medical care as needed.

21 minutes ago I just left there after being told that I had…read morebeen discharged back in January due to dispute with a staff member over the phone about my care. The dispute was not with Vicki Cooke my former NP, she had never talked to me about it, she was out of town during this time.... I guess it's common practice now to have no say so about your care. Regardless, you discharged me as a patient, fine, I will go someplace else... My complaint, you sent out a certified letter in January, or you say you did, you wouldn't show me the receipts. I never received any letter, why would I have shown up for an appnt if I had received it. I had an appnt scheduled on 6/14 since my last appnt in December of 2017. I received a call to confirm my appointment, I asked to change the appnt to today's date. Yesterday I received a call to confirm my appointment. I came in for my appnt, I was asked to update paper work and then taken back to a room.... It was then I was finally approached about the letter that was "sent" out in January. Vicki Cooke would not even come and talk to me. I was humiliated and all of this was over a dispute with a very rude staff member about antibiotics for a sinus infection. Today I came in with a black eye and a hurt shoulder from a fall yesterday, I thought I was going to have it looked at. . I guess I need to find a new doctor to take a look at it.... My advice to the staff there, if you discharge someone as a patient make sure your staff and the patient knows about it. And to Vicki Cooke, I suggest you take the time to talk to your patients before you make rash, uninformed decisions. I'm truly baffled at this, all over antibiotics for a sinus infection.

I couldn't think of a better place to go for my medical treatments. I have diabetes and I have to…read moresee my Dr ( Vicki Cooke ) every three months. So over the years I have been there a lot. I have experienced nothing but kindness and care from Vicki and her staff. It's unusual for a Dr anymore to sit down with you and look you in the eyes and ask how you are doing.... This is a place that cares about their patients.

Vicky is great. She takes time to listen and is proactive. She asks lots of questions and truly…read morecares about her patients. Highly recommended!

I have been going to see Vicky Cooke for over ten years - and she's provided the best medical care…read moreI have ever had. Vicky Cooke, nurse practitioner, heads up this practice. She cares as well as being the best diagnostician and has determined what's wrong with me when others couldn't figure out what is wrong with me- and there have been so many issues - & she has saved this one life I have - So, if you need care - this is the place to go. The rest of the staff is topnotch -- so if you need medical attention - go there see Vicky !

Dr. Kaukab has went above and beyond for Landon. She dug into his records from when he was a baby…read moreand found that he is missing chromosomes that is causing some of his problems...We love Dr. Kaukab, she is very gentle with Landon and explains everything to him as well as to me...

If you take your kids to Soddy Daisy Pediatrics DONT !…read more Mom went to see Dr. Kaukab , my little sis goes to see him . She has a condition for her intestines cause she was born 3 months early, as she getting older 11 years old her veins are starting to pop out more . Long story short , the DR said if she wasn't eating so much "SOUL FOOD" her legs wouldn't look like that . That statement was soooooo unnecessary and very rude . My mom left and no longer coming back ! -5 STARS

The staff at this location have been particularly helpful. I have lower back pain, accompanied by…read moreneck pain. Both have improved (especially the neck pain) being that the therapist are professional and provide customized therapy based on the needs of the patient.

From the owner: BenchMark Physical Therapy located in Hixson, TN (Lakesite) is a leading outpatient physical…read moretherapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

I absolutely recommend The Joint Chiropractic on Hixson Pike! The team is welcoming, efficient, and…read moretruly cares about your health--not just a quick adjustment. The doctors take time to listen and tailor care to what your body needs. The office is clean, relaxing, and you never have to wait long. I left feeling aligned, refreshed, and relieved. Excellent care and a great overall experience!

I watched my wife come here for months before trying it myself. And I saw the difference it made in…read moreher posture, back pain, neck pain, and Mild headaches and how it helped. I was all aboard that train. Westside up for my own Joint Chiropractic membership! I have not regretted it since and if I do not come at least once, twice a week, I don't feel, aligned so to speak. Now, we were special little snowflakes with our billing, so at times we have been billed wrong or not on the right date. That was more of an administrative or clerical error then a mistake on anyone's part and was promptly fixed. It was really nice to work with a place that made sure how you wanted to pay and when worked out for your budget. So at this point on our account, we have myself in my life, and also a 13 year old son. For all three of us with a military discount, it comes out to about $100 a month for 4 visits for each of us and $10 for any additional visit. Front staff is awesome, the doctors themselves I will happily listen to you and explain what and why they're doing what they're doing. Very transparent, very chill and comfortable. They're also all about cleanliness because of Covid.