My dad and many others have been FAILED by Soddy Daisy Nursing Home. What I've been told, and what…read moreI've personally witnessed about this nursing facility that cared for my dad is beyond disturbing; basic care not being met, unsafe conditions and medication mistakes. A former employee of SDHC reached out to me and said they worked there for years and saw both good and bad but also witnessed people getting away with things that shouldn't be ignored. They described management as putting on a front, while behind the scenes being rude, hateful, and mistreating residents. This employee shared what they've seen inside: Residents being neglected. Basic care ignored. Serious incidents never reported. People left sitting in their own waste. Unsanitary conditions. Pest issues. Another employee told me about a medication error involving my dad that nearly cost another resident their life. This resident ended up in the ICU, because they were given my dad's medication. And the most shocking part? That nurse was not fired for making this error. On top of that, that nurse was on probation for a domestic violence charge, at the time, and was working under an expired nursing license. I was under the assumption that they did a background check before they hired someone at SDHC. I guess not. The employee shared that when my dad was sent to a psych facility, he had no behavioral issues at all. But the moment he returned to this nursing home, everything went downhill again. They described him being left alone, ignored, and even found in distressing conditions while staff did nothing. She stated that my dad was overmedicated and left unattended. He was ignored by staff for hours without care. This former employee also told me that when residents with hearing aids wet their bed, employees took their hearing aids away from them. In addition, a resident had a catheter that employees wouldn't empty all day so the resident started doing it herself by emptying it into the trash can. They punished her by not coming to get her for dinner, and she wasn't allowed to do any of the game nights until she stopped. In addition, If a resident had poop on them, instead of getting them out of their wheel chair they would just hose them down while they were crying and screaming continually spraying them just because they had an accident. If you care about your loved one, you will not put them in SDHC, It is the worst nursing home in town.

Be prepared for an overload of paperwork from a secretary who only cares about getting it all…read moresigned. Also there is a big no firearms sign. The nurse seems friendly enough. Nurse practitioner is polite and thorough the phlebotomist did a good job and was quick.

21 minutes ago I just left there after being told that I had…read morebeen discharged back in January due to dispute with a staff member over the phone about my care. The dispute was not with Vicki Cooke my former NP, she had never talked to me about it, she was out of town during this time.... I guess it's common practice now to have no say so about your care. Regardless, you discharged me as a patient, fine, I will go someplace else... My complaint, you sent out a certified letter in January, or you say you did, you wouldn't show me the receipts. I never received any letter, why would I have shown up for an appnt if I had received it. I had an appnt scheduled on 6/14 since my last appnt in December of 2017. I received a call to confirm my appointment, I asked to change the appnt to today's date. Yesterday I received a call to confirm my appointment. I came in for my appnt, I was asked to update paper work and then taken back to a room.... It was then I was finally approached about the letter that was "sent" out in January. Vicki Cooke would not even come and talk to me. I was humiliated and all of this was over a dispute with a very rude staff member about antibiotics for a sinus infection. Today I came in with a black eye and a hurt shoulder from a fall yesterday, I thought I was going to have it looked at. . I guess I need to find a new doctor to take a look at it.... My advice to the staff there, if you discharge someone as a patient make sure your staff and the patient knows about it. And to Vicki Cooke, I suggest you take the time to talk to your patients before you make rash, uninformed decisions. I'm truly baffled at this, all over antibiotics for a sinus infection.

I couldn't think of a better place to go for my medical treatments. I have diabetes and I have to…read moresee my Dr ( Vicki Cooke ) every three months. So over the years I have been there a lot. I have experienced nothing but kindness and care from Vicki and her staff. It's unusual for a Dr anymore to sit down with you and look you in the eyes and ask how you are doing.... This is a place that cares about their patients.

Vicky is great. She takes time to listen and is proactive. She asks lots of questions and truly…read morecares about her patients. Highly recommended!

I have been going to see Vicky Cooke for over ten years - and she's provided the best medical care…read moreI have ever had. Vicky Cooke, nurse practitioner, heads up this practice. She cares as well as being the best diagnostician and has determined what's wrong with me when others couldn't figure out what is wrong with me- and there have been so many issues - & she has saved this one life I have - So, if you need care - this is the place to go. The rest of the staff is topnotch -- so if you need medical attention - go there see Vicky !

If you take your kids to Soddy Daisy Pediatrics DONT !…read more Mom went to see Dr. Kaukab , my little sis goes to see him . She has a condition for her intestines cause she was born 3 months early, as she getting older 11 years old her veins are starting to pop out more . Long story short , the DR said if she wasn't eating so much "SOUL FOOD" her legs wouldn't look like that . That statement was soooooo unnecessary and very rude . My mom left and no longer coming back ! -5 STARS

Dr. Kaukab has went above and beyond for Landon. She dug into his records from when he was a baby…read moreand found that he is missing chromosomes that is causing some of his problems...We love Dr. Kaukab, she is very gentle with Landon and explains everything to him as well as to me...

The staff at this location have been particularly helpful. I have lower back pain, accompanied by…read moreneck pain. Both have improved (especially the neck pain) being that the therapist are professional and provide customized therapy based on the needs of the patient.

From the owner: BenchMark Physical Therapy located in Hixson, TN (Lakesite) is a leading outpatient physical…read moretherapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

I have been coming to The Joint for a couple years now. I started down in Texas and continued using…read morethem here in Tennessee. Dr. Ryan has been absolutely amazing

I absolutely recommend The Joint Chiropractic on Hixson Pike! The team is welcoming, efficient, and…read moretruly cares about your health--not just a quick adjustment. The doctors take time to listen and tailor care to what your body needs. The office is clean, relaxing, and you never have to wait long. I left feeling aligned, refreshed, and relieved. Excellent care and a great overall experience!