I adopted my kittens from here! They are a little tricky to find. There is a strip mall behind the…read moreMcDonalds and Taco Bell, and in the strip mall there are a few signs for "Iowa Petfoods and Seascapes". The ARL is actually inside of the Iowa Petfoods and Seascapes, all the way back in the far right corner. They are very kind, thorough, and even help you pick out items for your cat(s) from the pet store before bringing them home. My kittens came healthy, neutered/spayed, and even their toys, blanket, and box from their foster home.

The Animal Rescue League has a nice facility with much to choose from…read more That said, the process of adopting a cat was lengthy and involved stopping at several stations. One of which you find out is for a pet insurance sales talk. Unfortunately, the rescue cat didn't seem to be litter box trained and was untrainable. It peed in the basement on some full moving boxes. It also made a large pee puddle on the sofa. The next morning, it made another large pee puddle at the other end of the sofa. That was the last straw. We returned it after about 30 hrs of cleaning up after it. They took the return and asked if I wanted to donate the $125 paid fee. I responded that I'd need the money to buy a new sofa. I asked the woman to take the cat so that I could take my brand new cat carrier. She then said that if I wanted it, I'd have to pay for it. to that I responded, What makes the ARL think that they have a right to keep my carrier. She said, "That's the way it's done. I don't have carriers here to use." I told her that I'd carry the cat in for her. She left & returned with a carrier. That animal had never used a litter box before, and they failed to mention it. AVOID ARL AT ALL COSTS!!!

Everything is a run around here. I tried to link up with several fosters and it always came to…read morenothing. Either I was too late or the foster never responded. Heinz, blamed me for this and because I had to cancel one time, they stopped letting me go forward. They were very rude and they require a lot to adopt. I would recommend staying away.

We adopted a puppy from AHeinz in July 2024 after following the rescue for a long time. I felt…read morereally confident adopting through them, and it was a wonderful experience. I so appreciate the work they do. I really encourage visiting the adoption center, and considering adoption of a kitty or doggo from AHeinz57. They are thorough and adding a furry friend to your life is always worth it!

The shelter that doesn't have a lot, but gives so much to special needs animals in our community…read more They put the life and health of animals first and their interest in the well-being of all creatures is inspiring.

volunteering there since January 2016. the adoption process is easy as I adopted a special needs…read morecat on August 1,2019

We have been using this vet since we had our first dog together. The staff at this location is…read morealways friendly. The care we recieve is always amazing. They probably aren't the cheapest in town but you get what you pay for if you wanted the cheapest you probably wouldn't recieve the best care. We recently had to put down one of our dogs. The staff here cried with us and sent us a card signed by everyone telling us how sorry they were for our loss. It's great to have people that make you feel like more then just a number. People that make you feel like your pets matter to them too.

We unfortunately had to take our cat to the hospital last week cause he was having trouble…read morebreathing. It's turns out he could not be saved. It was absolutely the most devastating news. The doctor and staff were so kind. I could not have asked for anyone better to deal with the situation. They let us have time with our cat to say goodbye. When my daughter starting crying they have her a cute teddy bear to comfort her. Amazing!! When it was time to pick up his ashes they were in the beautiful wood box and it was engraved with his name. We also got a clay ornament with his paws and name on it. So as I am driving home crying I walk in the door and in the mail was a beautiful card from the doctor and staff all with personal messages from each one about our loss. I was absolutely blown away!! I would give them 10 stars if I could! So THANK YOU SO MUCH for all your kindness during an awful time.

My seven year old had the day off school so we came with a friend and his mom. We had a one hour…read morereservation for 9:00am. Google mapped me to behind the building, where there's no sign that I could find, so that was a little frustrating. But once in the front, it was easy to find. Parking was easy to find. You walk through the door and into the cafe area. There's an ordering counter and tables to sit. There's also a bar top to sit and watch the cats. The cat area is enclosed with walls and large windows. We checked in just outside the cat area and signed a waiver. Once inside the cat area, there were plenty of places to sit or walk around to the cats. Also plenty of toys to play with the cats. Rules were posted on the wall and a binder full of the cat names and information. Some cats were sleeping, others were all about playing, and others liked our laps. A cat personality for everyone. One of the cats were fortunate to be adopted that day so we got to see the new owners take the cat home. There were also a couple of people cleaning the area from Goodwill. They were friendly and mostly stayed out of the way. We grabbed a coffee, smoothie, and cat sugar cookie after our time in the cat area. All of them were yummy!

As if this wasn't the most relaxing place in DSM already, they now have the Cheshire Cat from…read more"Alice in Wonderland." You must visit and meet Cosmos the ginger boy with the striped tail and loving personality.

UPDATE Sugar's quality of life diminished, due to faulty…read morespay her bladder ruptured, necrosed which resulted in constant infections and she ultimately had to be put down. She is no longer suffering. Rest in peace my sweet girl.

Dr. Wilke took a lot of time with us to explain my dogs condition…read more Really appreciate her knowledge and patience. Very impressed with the friendly caring staff!

I've been bringing my dog here for years. They have great staff that listens to your concerns and…read morehelps provide meaningful advice to care for your pets. Pricing is reasonable and they have good availability for appointments.

As a lifelong client I will never be returning due to them losing my cat, giving her a hematoma,…read moreand lying to my face about it and trying to cover it up. I have EVERYTHING on recording. Last Wednesday I brought my cat Boo here for concerns of possible illness due to her being more lethargic, losing weight, and laying in a way that looked uncomfortable or painful. Despite not being overdue for her rabies or the appointment being made for that reason, Dr. Linda Stroh came into the room, immediately gave her the vaccine, then asked if I had any concerns. Already she had no idea why I was there, and she should not be giving Rabies vax to potentially ill patients without knowing what is going on. Dr. Stroh was reluctant to perform diagnostics because "she looked fine" but I requested bloodwork. She unnecessarily lifted my cat off the table by her scruff to get her. My (very docile) cat was back there for just a minute before she screamed a blood curdling cry that went on for many moments. All of a sudden the busy & loud back room gets quiet and I hear hushed voices talking about my cat. It took over TWENTY minutes for me to receive my cat back after this. A tech came in at one point and told me Boo saw another cat and they were calming her down. I said I don't believe that and want my cat back. I have worked vet med, boarding, rescue, etc and know how my cat handles these things. She has never EVER been difficult, screamed, bitten, scratched, anything. I still did not get my cat back for ANOTHER TEN MINUTES. Dr. Stroh walks in laughing saying "you're not such a bad ass" to my cat. When I said I don't believe the story of her seeing another cat and freaking out, Dr. Stroh took a step towards me with her shoulders squared up and said "what do you think happened?". When I tried to explain, she just leaves the room to grab another vet and say "this girl thinks i man handled her cat and doesn't want to see me anymore". Before my cat went with her she was out exploring the room, waiting at the door for the vet. I even have a picture. After she was FINALLY returned to me, she was shaking and hiding in the corner of the couch behind me. And as I'm talking to them about the treatment of her, another cat in the back is consistently crying out over the span of multiple minutes. I called and spoke to the practice manager Christina Little the next day. She said she would do an investigation but was confused when I asked about a follow up. She asked what I wanted, and I said to know what happened back there with my cat? She said she would get back to me Friday or Monday at the latest. I called twice on Tuesday to finally hear back, and she let me know that her staff told her that Boo had seen another cat, got scruffed for the blood draw, freaked out and ESCAPED them. She was loose and lost in their back room. Allegedly it was quick and easy to get her back but if that's the case why did I not get her back for so long or after I asked, and why did I hear you all whispering about her for so long? I was then told Boo also got a hematoma from this which I was NOT informed of either. This is a MASSIVE issue not communicating to an owner when a patient is injured in your care in ANY way shape or form, especially not informing them what signs to look out for or any future care the injury may need. I feel like my cat was intentionally kept from me to hide this. Not only was my cat mishandled and hurt due to their negligence, I was treated very poorly both from the Dr. and the practice manager, who tried to tell me I was exaggerating and mis-perceiving it. When I told her I had proof, she got very mad and hung up on me. Come to find out, Dr. Stroh has been SUED FOR NEGLIGENCE that resulted in a healthy 4 year old dog dying. This is who Christina Little hires and defends as her staff. If you care about your pets, you won't bring them here. Coming from someone who used these services for over 15 years. You claim not to have cameras in the back room and that alone is sketchy enough for no one to come here.

These are the most caring people, they always treated us like family. Treated our baby like one of…read moretheir own.

I take my dogs here for shots and grooming and they do a great job! I like that Dr. Keysha explains…read morethings well and treats all the animals as if they're her own.