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Cyclo Monster

5.0 (3 reviews)
Closed 9:00 am - 5:30 pm

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Recommended Reviews - Cyclo Monster

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12 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
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10 years ago

They have some great brands and the service is top notch, and competitive with the big online shops

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Mercian Cycles - Mercian Cycles Shop

Mercian Cycles

(2 reviews)

££

Best bike shop in Derby by far. open 9to5.30…read moreclosed all day Wednesday and sunday

Ordered the bike frame 19th July 2010 and went in for a fitting to confirm the size.A nice bloke…read morecalled John knew nothing about me arriving even though i spoke to Grant and arranged when i would come down to Derby from Shopshire.After waiting 40 minutes or so i was fitted for a frame. I was told the build would take about five months so i was okay with that and waited accordingly.Phoned six months later on Jan 19th and asked how my frame was coming along, and was told that it would soon be ready.Recieved a phone call on Feb 18th to confim that the bike frame was being despatched on Monday 21st and would be with me on Weds 23rd Feb.Waited in all day Weds, no frame arrived. Phoned this morning and told that the frame was still in the shop waiting for a seat collar, and that they would send the frame as soon as one came in.I asked why no one phoned up to let me know tthat the frame had not been despatched and i was told they were not open on Wednesdays. Please call me pedantic if you wish too, but when you have spent 1700 quid on a frame you would expext slightly better customer service form such a reputable firm.So as of today Wednesday February 24th, seven months after the original order, i still have no frame, but i guess good thing come to all those who wait. To sum everything up about my Mercian Expeience so far, poor customer service,but i am guessing that the frame will be quality when it arrives.

Rocky Riders

Rocky Riders

(1 review)

Im an international student and have a terrible experience with this Rocky rider shop in Beeston…read more The owner give me a good impression at first time when he tighten and inflate my bike for free. But later on when I try to repair a bike i bought elsewhere I was charged 20 more pounds each time with a broken component and not being advised on the overall quality of the bike and whether it's better idea to abandon the bike. I feel like the bike is an infinite money black hole with unforeseen spent on repair. Last Christmas, I bought a second handed bike from the shop, i chose a 75 pounds bike initially but advised that if i buy 120 pounds one would receive a quality guarantee,but it turns out to be a lie even with the receipt. The first break down happened 2 months later. when I go to him with a long walk he told me the axis of the wheel is snapped and expected me to pay for it. When i showed him the receipt, he reluctantly agree to repair but let me come back in an hour. I went back home and went for a run thinking when i finished running could ride it home. But when i came to the shop after 2 HOURS. HE HASNT DONE A THING WITH MY BIKE. I have to wait in the cold air with my shorts on for another hour to watch him fix it. By the time I ride home both my arms lost feelings in the cold post winter temperature. Second breakdown happened 1 month after as the exam seasons. I didnt have time to repair and only got the time after exam and this time he again try to charge me and when I mention the quality assurance. He said that only last a months and THAT WAS NOT MENTIONED AT ALL WHEN I PURCHASED IT and think about no products have insurance of that short time. it was completely made up by the owner. I have to blame myself for buying in private business as there's no regulation to trace. The receipt is just worthless

From the owner: Remember and tell us you found us on yell.com, We Are Based In Nottinghamread more

Cyclo Monster - bikes - Updated May 2026

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