Went today because I signed up for a triathlon. I'm a runner. With no bike…read more They were super patient and spent a lot of time with me. Answered questions I didn't know I had. They have a bike maintenance plan that I got for 3 years ... seems like they should have 1 year free but I don't know what all goes into it. Anyway that was $150 for 3 years. Their lights and stuff seemed expensive. Anyway I thought it was a very nice experience. I'd go back.

Just really great people. We've had multiple bikes repaired here over the years (many times at…read morelittle to no charge). As the COVID lockdown began, we ran our 13 year old's old bike to them with the intention of trading in/trading up. As we couldn't go in, the nice man helping us through the door sized my son up, asked a few questions regarding his riding habits, likes, dislikes. Within 15 minutes we were on our way home with the PERFECT new (gently used and tuned up) bike for an amazing deal. Go here for all your cycling needs.

This is hands-down, the best bike shop in Metro Detroit/ all of SE Michigan. I said what I said…read more There is nothing quite like a locally-owned bike shop full of incredible human beings who are truly passionate about what they do, and who have taken the time to build an entire community around that. * CHEF'S KISS * I so appreciate all of the effort that this shop POURS into the local community: hosting events with the All Bodies on Bikes organization, hosting cycling clinics and events for the local Venture Out women's group, hosting drawings to give away bikes to local children, being a sponsor of the local velodrome, running support for the local mountain bike events/races, running support for the local cyclocross races, hosting regular weekly shop rides, etc, etc. I love that they've brought a local artist in to do regular chalk murals on the wall in the front of the shop - how cool is that??? All of the brands that CFC carries, are all top-notch, quality brands. I appreciate that they believe in everything that they carry - you know you're getting something good and not junk just to sell junk. I did a bike fit with Larry several months ago, and I am overdue for a maintenance fit as I prep for a big race in the next few months. Larry is incredible to work with. Not only is he an amazing human being to begin with, he is full of knowledge and an excellent teacher who wants your participation and understanding in the bike fit that you're getting. I felt very comfortable asking all of the "stupid" questions, and working with him to figure out exactly what I needed to get a good fit. Whether you're new to riding, or just haven't ever taken the time to get a professional bike fitting, I would 100% recommend scheduling a fit with Larry to make sure that you are comfortable and getting the most out of your bike. If you're in the market for a new bike, looking for bike maintenance, looking for ideas for modification or inspiration, looking for bike accessories, or just looking for local trail recommendations, this place is absolutely a must visit. I will never ever hesitate to recommend Clever Fox Cyclery.

Deceptive business practices. Extremely condescending to female cyclists in the community…read more I experienced the most mansplaining possible every time I stepped into this store. So much so that I was scared to tell them I no longer wanted the wheels that they convinced me to buy before a big move. Go to other local bike stores owned by Michigan natives who care about the community. This shop will play into old cycling politics and will protect their own business over their customer's best interest. I wish them the best of luck surviving as an independent bike shop in Michigan. It's a really tough market and they honestly had no idea what they were getting into

First the good, and the reason for the one star (not that I could give less anyway)... the sales…read morestaff was very friendly. Kudos for that. Now for the bad, and let me preface this by mentioning that I spent a good portion of my adulthood racing and working in various bike shops. And I was the service manager in one, so I have a LOT of bike mechanic experience. If I were the service manager of this shop, I'd have fired the person who built my bike. Today I bought a particular TREK MTB at this store, because unfortunately my usual store didn't have one and couldn't get one. First problem: you are NOT supposed to use grease on a carbon seatpost with a carbon frame. It's LITERALLY PRINTED on the back of the seatpost, though it's something any good mechanic should know anyway. Sure enough they assembled it with tons of grease, and within just a 1 mile ride, the post slid down a good inch. So I degreased the post, and put 'carbon paste' on it to keep it from happening again. Second problem (picture attached): they mounted the remote shock lockout outboard of the brake lever, which means there's nowhere for your thumb to go when you wrap your hand around the grip. A simple look at the TREK website shows it's installed wrong. And switching them around after requires removing the grip. Sometimes that can be done without destroying the grip, sometimes it can't. So I've already had to buy new grips to fix their mistake. There were several other minor things that never would have been acceptable at my shop, but this is long enough already. I guess if you're looking for a very basic shop, or if you have your own mechanical skills, they're an acceptable choice. Otherwise, I'd highly suggest you look elsewhere. Oh, also, to make it even more insulting, they try to sell you a $150 tune-up plan, which just means you pay up front to have them continue to provide you with subpar repair service. Disappointed mostly because working in a bike shop was always more than just a blow-off job to me. Sad to see that's not the case here. I won't be back.

Best staff and service EVER! I walked in on the first warm day of the season and of course they…read morewere swamped with customers. But that did not stop them from getting me right in getting my inner tube switched out and checked out all in a matter of less than 15 minutes. Blake is the best! Best personality and service I have encountered in a long time. I'm definitely coming back here to buy my next bike.

Was in search of potentially buying an eBike (had never ridden one) - and out of the several stores…read moreI visited - this place by FAR had the best selection and customer service. All of their bikes are beautiful, with excellent features. And Wes & Margaret are very accommodating. I have not decided yet on one - but this store is great for sure.

I purchased an e-bike in 2022 from eze bikes in lake Orion. I recommend them for buying and…read moreservicing e-bikes. Wes, Violet and Margaret are not only extremely friendly they are very helpful and professional. I learned a valuable lesson by taking my e-bike to another shop to get my brakes bled only to discover they broke a delicate connector on my bike making it no longer functional. Wes came to the rescue and fixed it getting me back on the road quickly! If you are interested in purchasing an e-bike don't hesitate to buy here. They are truly the best!!

I want to share a story that ended in a wonderful way. 2 weeks ago I took my fatty to Trek Bike…read moreshop in Walled Lake at 14 Mile and Haggerty. The issue was that I snapped one of my handlebar stem bolts by over torquing. It's one of those horizontal bolts. I actually used a torque wrench but totally screwed up. So I took it in for them to take off the broken bolt and replace it. They said yes we can do that but offered me their Level One maintenance package for $90 that includes a new chain. I agreed and next day I got it back. We rode in Proud Lake (me, Jerry and Lyle) on a Sunday if I remember correctly. But all throughout the ride my drive train was making a grinding noise. So I had to return it to them. They changed the chain to a new one and said it didn't get fixed. So they ordered a new chain ring, I asked them to get the same Absolute Black oval I had in there and they ordered it. It took an entire week to get all the parts delivered. Meanwhile they've offered me a loaner fatty in case I wanted to ride. So this morning I texted them accepting their offer of a loaner if they have not received the chain ring. On my way to pick up my loaner at around 2:00 I got a text saying they received the new AB chain ring and my bike is GTG. So I walked in with a grin on my face but thought it would cost me more money. NO. They replaced my chain, cassette, chain ring with AB chainring and Bottom Bracket. ALL FOR FREE. They said they accept responsibility for all the trouble so it's free. I thought that was the best thing that I can hope for a customer service rebound. So I just want to share, this LBS came through and took accountability for an inadvertent "mistake".

I've been to this store multiple times and the customer service is outstanding every time! I bought…read moremy bike here last year and you couldnt meet a cooler group of people that will always try to help. We worked with Dane and he was extremely accommodating when our tires were not holding air. He even helped us learn how to use our bike rack correctly, which he did not have to do. If you want to buy your bike from the best people, go here.

These guys are the best! Put my seat on in a flash! Great customer service. I bought my Giant…read morethere. Great bike! Good selection. Knowledgeable guys

Awesome service and people. Very good quality and products sold here and lastly very quick to…read morerespond

We went for the first time last Saturday and it was super busy and Dan was helpful but he was…read morejuggling several of us at the same time. We tested out some hybrid Treks but weren't certain which ones we liked. My husband tried both the hybrids as well as road bikes. Dan was super patient and helpful to us. We went back again today and was helped by Rick. He was attentive and on the ball and helped set us up on several types of bikes today to test out. We tested out the Electra's, then the Townie and finally the electric bikes. The Electra bikes were unbelievably comfortable and far as ride and overall comfort and fit, as well as ease of gear switches, all internal to the bike and done with twist of the handle grip. The Townie was a stiffer and rougher ride. The electric bikes were exhilarating and fun for sure, but pricey. I rode and electric Townie bike that was about $2,600 and my husband tested out an electric bike by Townie that costs $4,600, their higher end model. It was most noticeable during the turbo setting. There is also the Eco, touring and sport modes as well. I preferred and felt the biggest impact during turbo. I am most swayed by the true comfort ride of the electric cruiser 7, by far my favorite of all of the bikes I have tried out so far. Think I found the winner.

The shop was pretty empty when I arrived. I was quickly greeted and said what I was looking for…read more Daniel Horsley (he gave me his card so that if i decided what I wanted I could call the shop) helped me out and made some suggestions without any pressure to buy. I didn't end up buying but it was an overall enjoyable experience. They had social distancing markers, all of the staff were wearing masks and you have to wear a mask to go in.

Experienced slow service at the register and received inadequate support from customer service…read more Unable to locate suitable shoes for fused feet. Limited selection of sneakers available. Would not recommend visiting this location in Bloomfield Hills or Southfield!

I like this location it is very convenient with a Costco here and many other good shopping venues…read more This location is a fairly good size with all of the typical brands you expect. I like to get YETI products and other coolers and water bottles since we use them daily. They have a good variety of colors and sizes.