Decent selection, Sales staff is nice but there prices are a bit higher than competing dealers…read more Ended up saving 400 bucks on the same unit on 2 different bikes by going somewhere else. Its ashame cause id like to support a smaller dealer but the prices cant justify it. The parts counter is staff is quick and helpful. I haven't used them for service.

Depends on who's working. Usually walk into this place, get stuff done and leave. Recently its been…read morea different guy at the service desk and he's simply the reason I will be finding a different place to work on my bike. I must say tho, when they DO work on your bike, they do an amazing job for a fair price. Good luck getting in there tho. Appointment only.

I have an older 2004 Road King that needed to have the original cam chain tensioners replaced. I…read morechecked with three local Harley dealers for pricing. The first one would not give me a price. the second one tried to convince me to replace the cams without even opening up the case. Carson's gave me a price and said if there was any other issues once he opened it up he would give me a call. This is what a dealer should do. I understand there can always be hidden problems that you won't see until you look inside. Just give me an estimated price and the owner can make decisions based on that. I dropped the bike off and went over a few things with Mike. I got a call the next day saying the bike was ready to pick up. Everything looked great and the bike ran like a champ. This is what a dealer/service department should be. They have earned my business and thanks again Mike.

Can't say enough about this store. This is truly a Family owned and operated dealership and these…read moreare becoming harder and harder to find. Most of The staff of this store have been there 10 years or more and some have been there Over 20+ years and you truly get the feeling of a family owned store the minute you walk in the door. The owners office is right on the showroom floor and he makes sure he greets every person that walks past his office and thanks them on the way out of the store. Great selection of new and used motorcycles and their selection of jackets and riding gear has something for everyone.

I contacted the service department about a recall for a Honda motorcycle. I talked to Adam, who was…read moreextremely helpful and efficient. He ordered the part and contacted me when it arrived. The communication and service were excellent. Adam remembered who I was and the service by my name only. Incredible memory. Great service manager. I have been to other dealers and another ASK location, but this location will be my choice from now on. I had a brief interaction with a salesperson and talked about motorcycles. He was extremely knowledgeable and personable. When I'm in the market for a new bike, this will be the guy I buy it from. Congratulations on great service and a friendly, efficient staff. Bob W

For the record, this review is specifically about the Ask Powersports-Columbus location. This…read morefeedback comes after a direct, difficult discussion with the owner/manager of this family business to ensure there is no confusion regarding which location provided this experience. I recently had an incredibly disappointing experience that started with the service department and ended with a complete lack of leadership. When I expressed my frustration, the manager's response was effectively, "service is bad everywhere." There was no apology or "how can I help?" Instead, I was given excuses about how difficult it is to find personable technicians and why I should essentially accept a subpar experience. It's clear management is more focused on preserving "margins" than providing professional service. If good service is hard to find, I'd still rather take my business to someone who actually tries. Being content with providing a horrible customer experience is a choice, and it's one this business has made. Recommendation: Save yourself the headache and go to Pony Powersports instead. They seem to understand that protecting the bottom line shouldn't come at the expense of the person standing in front of them.

Really happy with my experience here. I have a 2007 Honda Shadow and originally brought it in…read morebecause I just needed tires. I knew it probably needed a tune as well, but I didn't mention that. I just asked them to let me know if they noticed anything else that needed attention. They did the tires perfectly and recommended getting it tuned. I scheduled it, dropped the bike back off, and they even put it on the dyno to get everything dialed in properly. When I got the bike back, it was running like it was brand new! Ray, Kevin, Damien, Jordan & the entire staff were all a big help throughout the whole process. Everyone was friendly, knowledgeable, and made me feel like my bike was in good hands. I really appreciate the honest recommendation and the work they put into my bike. You can tell they actually care about doing things right. I'll definitely be coming back here for any future motorcycle work. Highly recommend!

This place is a joke , my two thousand four harley davidson , in for a twenty thousand mile…read moremaintenance got my bike back three times in three months , and the third time it is blowed up, there , a joke , thirty five hundred dollars for a twenty thousand mile maintenance and get my bike blowed up now I'm fighting to get my money back or a new motor, this place is a joke, take my 2004 Harley Davidson, in for a 20000 mile maintenance, got my bike back 3 times in 3 months, and the third time it is blowed up, they're a joke $,3500 for a 20000 mile maintenance and get my bike blowed up. Now I'm fighting to get my money back or a new motor.

PLEASE PLEASE PLEASE READ!!!!! So a few weeks out i had a…read morerundown service with the owner. First off it took forever to get response back from him, about status about the motorcycle. Now this is my experience and a mistake i did, I really hope you don't do the same mistakei did. Please if you have him service your motorcycle, when picking it up please look to be sure everything looks alright to you. Bc I didn't and now i have a f up screw in my clutch handle. I can easily fix this by getting a new screw. But my deal with him was that he should have told me about his mistake working on the motorcycle, but he didn't also he charged me for service to the clutch which he didn't fix. So to keep it short, he is not a man of his word. He twists his words. He is not responsive. And there is no sincerity to his services, let not forget he is pricey. I will NOT RECOMMEND HIM FOR SERVICES. Bc little things matters. And If You do receive his services, please be sure to look around your motorcycle for anything that wasn't there before your dropped of the motorcycle, bc he will f up something and don't let you know till you later find out. That would be late to argue with him.

Duane and Mike are awesome! They have me up and riding on my very first bike. From carburetor to…read moredrive train, Duane has been super helpful with info for a new rider. Thanks fellas! I won't go anywhere else! (Ben Stepp)

Bree McDaniel and Mike Thompson are the most honest service advisor and technician at this foreign…read moremotorcycle repair shop. My husband dropped his 2010 BMW motorcycle there to have the cruise control looked at because he could not get it to work. They kept the bike and checked it and found out that there were no faults or problems with the operation instead, it was absolutely user error. They did not charge him for this service. My husband will continue to go to this establishment and I recommend that you do also.

Great staff and service department. The only place I will shop and purchase from…read more Dave has always done me good

seven days to do a tire repair, was leaking air at the bead, on the sixth day I called him and He…read more(George) admitted to putting other customers in front of me....and then called me a couple of hours later to complain about how hard it was to clean the rim and tire because He had to dismount the tire completely,( Wasn't that the right way to do it anyway ?) I've been looking for a good mechanic for my bike , looks like I better keep looking !

This place is right beside of iron pony so when you realize you can't afford a $20K bike, you can…read morecome over here and maybe buy a Legacy 250 for two grand. They have a small selection of bikes, scooters, mini bikes and dirt bikes. Most are a brand that has Honda engines but not the Honda brand. Not a bad alternative for those on a budget. They have a service shop and carry a decent selection of accessories. The scooter selection was probably the highlight.

we were in the Columbus area for , and decided to stop at the Lewis location to look at used …read more I've wanted a gold wing for several years, but have never even sat on one. The idea of a has always seemed very enticing to me. Enter Josh. Josh greeted us very casually, very low pressure and asked help us. I told him my story and he brought me to several preowned goldwings. My wife, I, and Josh chatted for a little bit, and I explained to him that we weren't interested in buying that day, but we were just doing our research and that I wanted to sit on a to see if I even need to continue drooling over these machines. When I found one I , I hopped up on it with the wife on the back and was the buttons and gadgets with my feet on the floor. He my feet up on the floorboards to see how I felt, at first I thought I really liked it. He didn't me and said, I'm surprised you that, you are about the same height as me and I feel very cramped. He was right. Honestly, I was a little heartbroken because I had my mind set on one. But thankfully, he ruined that lol. He didn't give up on me, though, he asked what I was looking for, and I told that I was looking for a 2 up and I had to travel on. He talked me into considering a Can-Am spider. We hopped up on an RT and absolutely love the feel of it. He offered a test , however, I declined. I knew if I rode one and liked it that I would try to purchase something that I wasn't ready to purchase And explain that to him. He completely understood, but continued to shoot the breeze with us. When we do pull the trigger, we will likely make a trip back up to Lewis to give our new friend Josh a visit and hopefully some business. By the way, this place is huge and has every bike you could want. If they don't have it, you probably don't need it.

Inviting, low pressure first time buying experience. Started with an online inquiry, quickly led to…read morea call back and then a visit to the store. Josh was great - thank you!!!