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    Cycle Service Reiser's

    5.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    Independent Motorsports

    Independent Motorsports

    3.0
    (34 reviews)

    Excellent experience with these guys. I brought a non-finished Cafe Racer project of a Honda CB750…read more1977 that was not even running and they did an outstanding job solving the different challenges we had during the project. Ray and his guys were professional, efficient, and always tried to find the best solution for me and the bike. I'm really glad to have chosen them, and will definitely continue to trust them for future projects, purchases or repairs. Thanks for all, it was a pleasure! :)

    I have a 2003 Vstar 1100. I know it's old but I like the bike. After I changed the oil and filter…read morefor some reason while riding it wouldn't shift into higher gears. So I removed the side cover to check if a certain screw was loose and it wasn't. So I called around to diff places and Independent agreed they'd take it in and check it out & fix the issue. They asked for a $250 deposit.(Really!!??) But ok no worries. They picked it up on a Wed and didn't look at it or call me until Sat. The phone call was bullshit. The guy told me it needs plugs, carb needs rebuilt, and finally the starter clutch needs replaced. The clutch alone was almost $1000 + labor. 1st of all I just rebuilt the carbs with new jets and everything. Not hard to do, I have new plugs just haven't put in yet. He went on to say the carbs need balanced I disagreed. They don't need balanced after a rebuild not to mention they were recently balanced. They kept pitching me to trade my bike and buy a bike from them. I showed up on a Monday walk through what had been serviced. The owner took time to talk with me about the issues. We agreed not to do the starter clutch however I kept asking about the shifting while riding, he used his hand on the pedal and went through the gears and said no issues. Bottom line is I spent almost $300 for r nothing. They didn't fix the shifting issue and I replaced the starter clutch myself and it still makes the same sound as before. Starter clutch not the problem. I replaced the plugs. Still have the shifting issue while riding. They're liars and they didn't check anything out. Just took my $300 and fixed nothing.

    ASK Powersports

    ASK Powersports

    3.1
    (18 reviews)

    I contacted the service department about a recall for a Honda motorcycle. I talked to Adam, who was…read moreextremely helpful and efficient. He ordered the part and contacted me when it arrived. The communication and service were excellent. Adam remembered who I was and the service by my name only. Incredible memory. Great service manager. I have been to other dealers and another ASK location, but this location will be my choice from now on. I had a brief interaction with a salesperson and talked about motorcycles. He was extremely knowledgeable and personable. When I'm in the market for a new bike, this will be the guy I buy it from. Congratulations on great service and a friendly, efficient staff. Bob W

    For the record, this review is specifically about the Ask Powersports-Columbus location. This…read morefeedback comes after a direct, difficult discussion with the owner/manager of this family business to ensure there is no confusion regarding which location provided this experience. I recently had an incredibly disappointing experience that started with the service department and ended with a complete lack of leadership. When I expressed my frustration, the manager's response was effectively, "service is bad everywhere." There was no apology or "how can I help?" Instead, I was given excuses about how difficult it is to find personable technicians and why I should essentially accept a subpar experience. It's clear management is more focused on preserving "margins" than providing professional service. If good service is hard to find, I'd still rather take my business to someone who actually tries. Being content with providing a horrible customer experience is a choice, and it's one this business has made. Recommendation: Save yourself the headache and go to Pony Powersports instead. They seem to understand that protecting the bottom line shouldn't come at the expense of the person standing in front of them.

    Cycle Service Reiser's - motorcycledealers - Updated July 2026

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