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Cycle Fit Bicycles

5.0 (3 reviews)
Closed 10:00 am - 6:00 pm

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9 months ago

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2 years ago

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3 years ago

This shop is really nice. Rudy is knowledgeable and a good guy. Very nice selection of bicycles and accessories.

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Trek Bicycle Wellington

Trek Bicycle Wellington

(18 reviews)

I entered the Trek store and no one was available on the floor. A staff member named Matthew was on…read morethe phone with another customer. He clearly saw that we were waiting at the counter to check out but did not acknowledge us in any way. The situation became uncomfortable enough that his girlfriend, who previously worked at this location, offered to help check us out, but Matthew would not cooperate or assist, even though we were only purchasing a bike light. When he eventually finished the phone call, there was no apology for the wait and not even a greeting. I presented my military ID to receive the 10% discount I have received on prior purchases. When I asked to confirm the discount of 10%, Matthew stated "something like that", did not apply the full discount, and was dismissive in his response. I left the store and then returned to request a refund so the purchase could be rung up correctly as he only applied 5%. Drew ultimately refunded the transaction and re-rang it at the proper discounted amount. I'm not sure what Matthew's issue was, but the experience reflected a complete lack of basic customer service. We love this store and its owners and have always had great experiences. The customer service that Matthew provides , needs addressing.

Brake pads changed on my electric bike for $192.00. Told me ready next day. Five days later I get…read morethe call. A cut off brake wire was cut and connected to nothing now just dangling in the breeze. The new brake wire is too long. I went back and showed employee told me he's been fixing bikes for 15 years. You tell me is this some shoddy work or not? I showed him video again. What he should have said is how can we make this right?

Papa Wheelies Bicycles

Papa Wheelies Bicycles

(14 reviews)

$

Busy afternoon there! Had an issue with the tires on my husbands bike. The gentleman behind the…read morecounter was super helpful and got us in and out in no time for a very reasonable price. Even explained why the seat never felt right . Highly recommend!

I've been testing different bike shops around the area, to find the perfect bike mechanic. My…read moreprimary concerns were: Listens Closely to Issues, Knowledgeable, Expedient, Economic, and Informative. So far, every shop has had good/bad points. This shop, Papa Wheelies, is the exception. They've been perfect on all points. The mechanic "TJ" (Tom) is very nice, humble, helpful, informative, thorough, and fixes your bike quickly at a very economic price. Not only is TJ very helpful, but he's never once given me the hard-sell with the: "you should really {upgrade/buy newer equipment/replace/etc} this, instead of fixing it." My wife has also been in to see him without me, and TJ was very respectful of her. In my experience with other shops, many want to show you how much they know by belittling your knowledge and/or equipment. This shop was the opposite experience for my wife, here they treated her with respect and listened closely to her concerns without belittling her knowledge of bike equipment, etc. Even better, TJ has turned around my bike faster than every other shop. Sometimes while I wait, without any complaints or high fees. All around excellent shop. Highly recommended!

Cycle Fit Bicycles - bikes - Updated May 2026

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