I had lost the numbers on the keyboard of my laptop. Ken said he could fix it, named the price,…read morewhich was reasonable, and then fixed it within a week, replacing my key board quickly and at the estimated cost. I would bring my laptop back to him anytime it needs fixing. Thanks Ken. Great work!!

I called Ken on a Saturday morning just 1/2 hour before his business closes. I had the blue screen…read moreof death and my computer wouldn't boot. I work from home and my computer is my source of income. Ken picked up my computer from my doorstep within 15 minutes of my call to him for help. He was able to repair my computer by cloning the hard drive. He installed the new, faster, hard drive and delivered it to me all in under 2 hours. He also completely cleaned (inside and out) my computer before returning it to me. To say that I recommend Ken and Modern Computer Solutions is an understatement. He saved my day, week, probably month's worth of income that I would have lost if I had to buy a new computer. With chip shortages and skyrocketing inflation, it would probably have cost a fortune to replace it. Instead, I paid a lot less than what I would have been charged elsewhere (like those big-box computer stores). I was so happy with the service and price that I added a 25% tip and it was still worth every penny! Because of Ken's knowledge and incredible customer service, I was back up and working within 2 1/2 hours after a blue screen of death issue. The man is a blessing.

I been a customer for a couple years now and am admittedly computer challenged. Jason worked last…read moreweek to identify and fix an issue with reaching several common websites which turned out to be a DNS issue created by my Comcast modem. I received a call back within an hour of leaving my message and Jason got right on it. Jason was able to download a new, very reasonably priced, virus/malware program which will send him reports. Jason followed up and even dealt with evil Comcast, which is clearly above and beyond good service. Concise is truly as good as it gets!

These men and women at Concise computer consulting are the best, not only are they incredibly…read moreskilled in their craft and knowledge base they are also the easiest company I have ever worked with to solve issues and develop policies For best practices in our use and application of technology. Five stars for Concise computer consultants.

Mike and his team did a great job of transferring data from an external backup drive to my new…read moresystem. They were patient, kind, efficient, and even reasonably priced. I recommend them to anyone in the area needing trustworthy tech assistance.

They went well beyond my expectations! When charging port on my laptop wore out they replaced it,…read morechecked the rest of the hardware, and made sure my system was good to go. All of this while far exceeding timelines, very reasonably priced, and super nice to work with. Highly recommend!

This is for the phone clinic inside the Meijer on Brown road. Andre and Devon were both very nice…read moreand helpful. Got my screen replaced and a receipt reprinted with no problems. I'm satisfied with the service I received.

First time customer, my fiance brought her phone to be fixed. They attempted to replace the battery…read moreand the screen, neither worked and we did not get to keep either part. The process took one hour and we were charged 50 dollars. I called and I admit, I was pretty upset and not the kindest. I explained that I didn't think it was fair to be charged fifty dollars for one hour of work without any kind of fix or even getting to keep the battery. I asked if there was someone else I could speak with and the gentleman said that he was the only person. We were offered no other option than paying 200 dollars for a new motherboard.

WHAT A BUNCH OF SCAMMERS AND CROOKS! I am absolutely appalled by the insincere, incompetent and…read moredownright stupidity of this place!!! My sister brought her laptop in to be repaired on March 18 2020. When it was returned THE FREAKING BOTTOM HAD BEEN REMOVED AND THE IDIOTS REFUSE TO PUT IT BACK! the drives and wires are exposed and are HANGING OFF THE DEVICE! When we complained, they called the police! $280 bucks and I could have accomplished the same thing by throwing the freaking thing down a flight of stairs! Pics posted below, including storefront and the receipt as proof. When my mom complained, they called her a f****ng b***h and called the cops!!!! Go ahead and delete my post you liars, because I'll repost this every single day for the next ten years!!! Terrible service, rude workers and general incompetence! How are you still in business? Pics posted below

This place is the best! I am willing to drive 35min to get to this pod drop because there customer…read moreservice is outstanding!!!!! I have taken many phones there in different stages of disrepair and the guys that work there have always been great and fast. One time I took my phone to get the ear piece speaker repacked and when I went to pick my phone up, the young man told me that there was no change because nothing needed to be replaced, that in fact it just needed to be cleaned. They didn't even change me a cleaning fee.

Friendly, knowledgeable and quick turnaround! Highly recommend. Repaired our tv in one evening!read more

Jim is a fantastic computer guy! If you ever have any problems he is the one to call. He is very…read moreprofessional and will work quickly to diagnose the computer's problem and to get it up and running again. His prices are as great. I definitely take my computer to him whenever it is something that I can not fix. I know that my precious files, pictures, and documents are safe even when it is in for repair. I can not speak higher of any computer guy out there. He's the only one I would recommend.

I would just like to say thanks for all the hard work that you guys do and help me with all of the…read moresites that have issues even after 10+ years.