Had to buy emergency/cheap replacement Samsung S2 (phone broke while traveling). Got one here for…read more135 pounds... I could make and receive calls at least. Thank you.

Dropped my S4 at Buckingham Palace and shattered the glass. Dang it!!! It's still usable but…read morewanted to see if I could get it foxed here instead of waiting. Well...the can fix it to the tune of $200 USD. It probably won't be much cheaper in the US but at least if something goes wrong, I could come back. They had a lot of phones that we don't have in the US, like the S4 Mini. I wanted to buy everything!!!!

My Macbook Pro died a few weeks ago. After some soul searching I decided that this was one too many…read morehardware failures in four years, and after 18 years loyalty it was time to go Mac free for a while. After some Internet searching I had more or less decided on a Samsung RF-510 (similar specs to a new Macbook Pro, but at less than half the price!). I was delighted to find that Samsung has it's own flagship store in Tottenham Court Road. The store is beautiful, think a smaller version of the Apple store, and the laptops look great (it's amazing how much better they look here, than in some of the more generic tech stores up and down the street). The staff are friendly, but not super knowledgeable (sort of standard for most of the street actually - and no different from the Apple store). A very friendly and pleasant shopping experience.

Friendly guys who do mobile phone, ipod, pc repairs and phone/iPhone unlocking. Just got an iPhone…read more3GS unlocked today (30 June 2012) for £20. A very reasonable price and a professional service.

Got my MacBook repaired here the guys were fast the job was done in a day and I paid only 45…read morequids for it. Now, after a month, the laptop still works perfectly so I guess the guys there know what they're doing.

I bought the Blackberry 9700 for £130. this was the cheapest and best deal I could find and will…read morehave no hesitation in using Cheaptronics again

just ordered from this site it's really cheap.read more

Had my iPhone 14 front and back cameras repaired by iMobile super quick and hassle-free. The team…read morewas friendly, explained everything clearly, and the phone works perfectly now. Great service, fair price. Would definitely use them again! Best service Every I Have Seen : https://www.imobile.co.uk/

Obviously I cannot comment on the only other review here, but I do note that it is over six years…read moreold. I have been coming to this shop for at least that many years, and they have always been friendly, helpful, expert, and reasonably priced. I have nothing but praise for them,

I bought an iphone 4 from this shop aka 'Deon Electronics' for £130.00 on 28/09/14. The flash never…read moreworked and when I returned it, the owner told me that I had got it wet and that was not included in the guarantee. I was very upset because I had bought the phone in good faith and certainly never exposed it to water. Eventually the owner sent it off for fixing, charging me £4.99 for a sim card adapter I needed to use another phone while mine was away. When they got it back, they repeated to me that it was my fault, denied any responsibility, claiming that their phones went to apple for restoration before being sold. They gave me my phone back because we were having a row in front of other customers and it was clearly bad for business. The phone worked for six months and then packed up. I have had to buy another phone elsewhere. I will never set foot in that shop again and advise others to steer well clear. I would give 0 out of 5 stars for this 'business' but the rating won't work if I do!

Was told to bring Mac in for repair by Apple Support. Asked Apple Support if it would actually be…read morerepaired since the computer is, "obsolete," (therefore would not be repaired). Was reassured 3 times that yes the computer would be repaired. Lugged the computer over to the Apple Store. Met with the Apple Genius who told me no, the computer would not be repaired - because it is obsolete..!. Amazing. Case was set up for this. Got the computer home, stored it and took it to 3rd party: CAD in Saunderton. Upon finally unboxing it I was shocked to see a crack on the screen that had emanated from a chip. Asked 3rd party if they were responsible for the crack, they said no - the damage was in the case notes. After some back and forth I was offered a free refurbished, replacement, screen. After mentioning that i thought that the Apple Store Reading may have also had something to do with it - the Genius unboxed it and I specifically remember a panicked look he gave me I tried to get in contact with somebody at Apple. The only option available was Apple Support again. I tried several times to speak to somebody which proved to be a complete waste of time and got absolutely nowhere. So I opted to try contacting Tim Cook himself. I was put in contact with somebody in the UK head office. He contacted the manager at the Apple Store who said the damage was there when it came in and, at any rate, the computer is, 'obsolete,' so they would not do anything. I was furious. I have tried contacting this character to follow up and to ask to speak to somebody more senior - he has completely ignored me. I was really looking for somebody t the Apple Store to speak to the Apple Genius. I was maybe naively expecting some frank honesty - but all I got was manger guff. I ended up going back to the The Oracle Apple Store myself and ended up speaking to the manager and he showed me the photo. Effetively w have this photo so tough luck pal) I left however upon walking away, I realised that the damage must have occurred when unpacked, the photo did not prove what he was asserting at all. I saw the genius earlier so went back to the Apple Store Reading. The genius was with a customer, so I sat nearby and waited. He asked me if I wanted something but i said its fine, I could see he was with an appointment, I was happy to wait. Shortly after that, he just asked me what i wanted. I had a conversation with him, in front of this other customer. He went to get the manager and came back afterward telling me the manager was refusing to come over because he had already spoken to me. Ultimately I asked him, "did you crack my screen?" He said that he could have done, it was possible.. maybe. I mentioned his panicked look when unpacking and he said there would be no CCTV footage anymore. I have now emailed head office again, and am not anticipating a response. I think this whole affair has been dealt with in the worst possible way. I have tried to reference the Apple Support communication but I suspect the hed office person hs no real interested in looking into any of this in great, or any, detail. That fact that I was sent in this place by Apple Support unnecessarily and the manager's attitude along with Apple head office ignoring me is just disgusting. Having used Apple products for over 20 years, I don't think I will ever use an Apple product again. I certainly will never enter an Apple Store again.

Apple Store migration resulted in permanent loss of my photos and documents…read more I had a very disappointing experience with Apple. On 11 December 2025 I purchased an iPhone at the Apple Store in Reading. An Apple employee performed the data transfer from my old iPhone and advised me to buy additional iCloud storage to ensure all photos would be backed up. My previous phone was taken by Apple under the trade-in programme. Later I discovered that a large part of my photo library (2021-2025) is permanently missing. Apple Support confirmed that the old phone had not finished syncing photos to iCloud before the migration, but by that time my old device had already been taken by Apple. The case was then incorrectly classified as "user caused". I did not delete the photos and relied entirely on Apple staff to perform the migration. Despite multiple attempts to contact the Apple Store Reading and sending a formal complaint to Apple UK, I have received no response. I expected much better support from Apple when a service performed by their staff results in permanent loss of personal data.

My daughter has been dying to visit this store for months. We live in the USA, and have been…read morelooking at the products online. On a recent trip to London, we promised her a visit to buy a phone case for her iPhone 5 ( the cases are hard to find and this store has myriad options). The store is cute and well-organized, but the customer service left much to be desired. We bought two cases and a piece of jewelry that day. When I approached the counter, the salesperson did not acknowledge my presence at all. I said " hello" and got nothing. After the transaction, I said, " Thanks so much. Have a great day." Again, the salesperson did not look up-- she literally didn't say a thing. I laughed it off, but when my 12 year old daughter went back into the store to make another purchase, the saleswoman shortchanged her. My husband took her back to the counter to get the missing change. There was no apology at all. No acknowledgement from this woman. Another salesperson apologized for her instead. Pretty ridiculous.