The husband and I THRIVE off of double-decker bus tours whenever we travel to a new city and this…read moreparticular tour ruined it for us. All of the previous reviews came to fruition for us as we also experienced the lack of accurate scheduling, an extremely run-down bus, and a poor audio recording of city details that could barely be heard from anywhere on the bus. Sadly, both my husband and I honestly fell asleep on the tour. Save your money and avoid this tour! Victoria was a Port stop during our Alaskan cruise and Expedia gave us $50 in excursion credits for booking through them. There weren't many cheap options and I got excited when I discovered this tour on the list at a decent price. In the end, it wasn't even worth $5. You don't EVEN get what you pay for! After taking the shuttle from the Port into downtown, we had to walk just a few blocks to "Stop One" and waited an extra 40 minutes past the time stated for the first bus to show up. How disappointing it was though that the first bus to show up was a covered bus with no open windows and definitely not a double-decker. What a scam! I asked what seemed to be a Supervisor about this and she said they put this bus in rotation as it was "raining" that morning and that an open-top bus would arrive at 2:15. We decided to wait and grab coffee at the shop next door to kill time. (Quick note: The coffee was excellent and they provided free WiFi and clean restrooms. See my review for more information.) At 2:40, the promised 2:15 open-top bus arrived and the Husband and I boarded. I greeted the driver and asked him how he was doing and he replied, "I will be better in just a few hours." Fortunately, that was the last that I ever heard him speak as unfortunately this tour just pops on a dated recording. Again, avoid this tour and pay the extra amount to do the Greyline tour. I honestly cannot believe this company is still in business and it is an embarrassment to this city.

AVOID WASTING YOUR MONEY!! Unfortunately this hop on hop…read moreoff bus is terrible, you are better off walking. It is a hop on hop off for an hour!!! When I purchased the ticket they didn't tell us the castle was closed, we didn't know until we were on the bus. Take the brochure and just walk, the bus is boring the audio is terrible. Don't let this discourage you taking these tours in other cities it does not compete. We literally got off at the church stop and walked 5 mins back to our hotel.

AMAZING service, we really enjoyed the Butchart Gardens, so beautiful. What I loved most was the…read morevery clean, well kept bus and the price was much lower than the other company we were going to go with. This company was locally owned and you could feel the loving family vibe. I would highly recommend this company to any of my friends. Thank you First Choice Tours!

From the owner: First Choice Tours provides premium group transportation and custom charter rentals across…read moreVancouver Island. We focus on delivering a seamless booking process, maximum comfort, and absolute reliability for our clients. Our core specialties include professional Sports Team Charters with spacious storage for athletic gear, Private Group Rentals for weddings and corporate events, and dedicated Government Transport that aligns with departmental budgets. Whether you need an airport transfer or a multi-day trip, we tailor our service to your exact schedule.

Very special thanks to Presidential for taking terrific care of guests at my semi annual trip to…read moreWillamette Valley! group travel is much easier with Presidential Transpo at the wheel.

Presidential Transport is top notch. They are professional, timely, and have a super friendly…read morestaff. They have a wide variety of transportation options and are great at creative logistics. We have been using PT for our art walk to increase accessibility across this free public neighborhood event. The party bus has been a super popular (and very FUN!) way to get around town during our event. We are even thinking of adding karaoke next month! (the has a tv screen and sound system) Highly recommend !

This is a good way to get the "lay of the land". After taking the Jolly Trolley we had a much…read morebetter understanding of the island and went back the next day in our car to several of the spots that were featured on the tour. I give it a thumbs up.

Kya and Rick, you both made my mother and my trip to the island! Thank you Kya for all the amazing…read morerecommendations! Rick, you were a hoot to ride along with! It was such a nice experience and nice to not need to worry about driving but still hitting the spots we wanted to see. Thank you!

We hired Garden City to provide transportation for our wedding in May 2022. Jason was difficult to…read moreget a hold of throughout the planning process - we spent months emailing asking to confirm details and asking to sign a contract (he never did). We were always a bit worried about how things would go. The week of our wedding Jason increased the prices on us and demanded 100% up front payment, even though previously we had agreed to 50% deposit, 50% on delivery of services. This caused a lot of stress and more worry. The day that all of our guests were arriving from all over the world for our destination wedding, we were dealing with Jason's rude emails and demands for more payment before he would show up. On the day of the wedding, Garden City sent only two buses instead of three as agreed. The result was that the bridal party was stranded for an hour, since we weren't picked up by our own bus as arranged but rather a bus that had to first take all the guests to the venue then turn around and come back for us. This caused our wedding to start one hour late. Given that we only had a 6 hour long event, this led to lots of last minute changes, chaos and stress for us, our family and friends who had traveled from around the world to be there. We found out later from our guests that the drivers (Jason drove himself plus one other person) made unprofessional comments and that guests felt unsafe during the journey because they packed the buses so full to make up for the shortage of driver and buses. Our guests were standing up and packed together tightly on a bumpy bus ride for the 30 minutes back from the wedding to the hotel in downtown Victoria. After the wedding we learned more details and realized the full extent of the issues caused by Garden City. We asked for our money back. Jason denied any responsibility for the issues saying the bus that never showed up to transport the bridal party was "stuck in traffic". If they had just told us they couldn't manage a third bus and driver we could have arranged to take taxis and then I could have been on time to my own wedding. Jason actually suggested calling a taxi instead of waiting for him to return and pick us up - unfortunately that suggestion was made when we were already 30 minutes late to the wedding. If you are planning an event and need reliable transportation, run the other way.

Highly recommend San Juan Transit for commuting the island!…read moreMy fiance and I were staying at Inn To The Woods and didn't bring our car. The owners of the shuttle service were extremely friendly and helped coordinate pick ups from the Inn to Friday Harbor so we were able to explore the island and make our whale watching tour! Craig was an amazing guide and super funny. We also rode with Amy on her first day and she was extremely kind and professional. If you can't bring your car onto the ferry, don't fret! San Juan Transit has your back! Thank you all! Can't wait to come again.

Highly recommend Craig, the driver, who provided entertaining and educational commentary while…read moretouring the island. A great way to see the island when you are a walk-on without a car. The sunset tour tour was so worthwhile. Get an all day pass, which includes the sunset tour.

Everything! And the price was better than expected…read more 29 very happy passengers. Very clean, comfortable and on tim

Chartered a tour bus to transport a large group of 23 from a hotel in Bellingham Washington to the…read morecruise ship terminal in Vancouver Canada. Rose the owner was amazing to work with. Quick to reply and had excellent communication setting everything up for the trip. Our driver Jack was right on time for both pick ups and did an excellent job. Wish we had more time in Vancouver to do the local things and have them give us a tour. Will definitely book with Bestcan tours again.

Had a WONDERFUL day today, got to sample the wares at three wineries and one distillery. That was…read moregreat, but aside from the wine and spirits, Elizabeth was a great tour guide. She was professional, knowledgeable, and personable. She was a careful driver, and her bus was comfortable and spacious. She provided wonderful snacks, and had awesome descriptions along the way. Couldn't have wanted a better day! HIGHLY recommend her tour. BONUS, and what sets her apart from any other tours, she picks you up and drops you off at HOME! No driving to or from the start of her tour route!

My wife and I purchased the two-day hop-on, hop-off pass and rode the tour on Friday and Saturday…read morewhile visiting Seattle. The concept is excellent, the route covers many of the city's major attractions, and the drivers we encountered were friendly. This service has tremendous potential and could easily be a five-star experience with a few important improvements. The biggest disappointment was the condition of several of the open-top bus seats. Many were worn out, and some had broken cushions that allowed the metal seat frame to press into the backs of our legs, thighs, and buttocks. After spending time riding the routes, we were both sore. In fact, my wife was so uncomfortable after the first day that she refused to ride the buses on the second day, even though we had already paid for a two-day pass. That was disappointing because we had planned to continue exploring the city together. The other issue was reliability. The advertised pickup interval of approximately every 30 minutes was often not met due to traffic. I understand that traffic in a major city is unpredictable, but what made the experience more frustrating was learning that at least two buses apparently were not transmitting their GPS location. That largely defeats the purpose of having a real-time bus tracker. When riders can't trust the app or the published schedule, they're left wondering whether to continue waiting or find another way to their destination. My biggest takeaway is this: don't over-promise and under-deliver. If buses are delayed because of traffic or GPS tracking isn't available, simply communicate that honestly. Most customers are understanding when expectations are set realistically. Accurate information builds trust far more effectively than optimistic estimates that aren't being met. I genuinely want this company to succeed because the service fills an important need for visitors. With comfortable seating, dependable GPS tracking, and more realistic communication about pickup times, this could easily become a five-star experience. I hope this feedback is received in the constructive spirit in which it is intended.

Not a great experience. The recorded tour guide was often out of sequence and the we were stranded…read moreat Pike's Market on Thursday afternoon. We had to take an Uber home. One star is too generous.

Used this service in mid-October and absolutely loved it!…read more What a fantastic way to see Boston (or any city!). With a 2-day pass, we rode with three different drivers, and each one made the experience memorable. We even used it as our go-to way to get around town. But the standout by far was Quince -- delivering history with humor and making the ride unforgettable. Highly recommend!

This review is for the hop-on hop-off bus that leaves from the Inner Harbour in front of the…read moreEmpress Hotel. We got there around 11:45 am on a weekday and bought tickets for the bus. We paid $173 total ($60 per adult, $39 for our teen, and the rest for our tween), and they gave us brochures outlining the route and stops, plus one timetable as they were almost out. That's when we realized the bus frequency is every hour, and not every 15 minutes. The last bus was at 5:30 pm. Fortunately, they had a bus scheduled to run at the half hour mark during summers (10, noon and 2), so we would not need to wait for an hour every time we disembarked. The long gap between busses meant we had to restrict the number of places we hopped off - we chose to see the Songhees lookout on the other side of the water, and take a lunch stop in Oak Bay Village. Of the places we'd originally planned to see, we ended up skipping Chinatown, Fisherman's Wharf, and Beacon Hill Park (with its 150+ feet-tall totem pole). Many of the other places on the "itinerary" were either closed or obvious tourist traps. The busses are double-deckers and are fairly comfortable - some have open roofs, others don't. They tend to run about 5-10 minutes behind schedule. Service level was mixed. We got one nice tour guide, and a rude one who chastised us for all the things we MAY do on the journey (like throw trash everywhere instead of in the bin!), even before the bus had departed the starting point. Verdict - overpriced and not worth wasting a day of precious vacation time on. Wish we had taken a cab or water taxi instead and visited just the places we wanted to see.