FRONT END; I've been coming there for a few months now, I've ran into Zach & Rosey a few times (I…read morehope I have the names right from a girl from pharmacy gave me them) but a few times I have been in there they both have been very rude, always no where to be found, the attitude you get when you need help, and I'm sorry but the dirty looks or faces being made in uncalled for. I WOULDNT recommend this store to anyone. CVS does nothing to help make the store better at all. The manager? Don't even get me started on him. He does nothing everything im in there shopping with my kids and to get his help you swear you asked him to find gold. There is a VERY FEW people there who actually show they like their job. DO BETTER CVS!!! Getting people who actually wanna help or enjoy their job to see other employees making you get ones cry is insane!!!! They don't do anyhting DO NOT SHOP HERE!!!!

Always there to help You. Staff is very friendly, courteous and helpful ! Even when You don't feel…read morewell they are there to be comforting.

The pharmacy in this store is excellent. Despite a very large workload they are always friendly,…read moreprofessional and helpful. Also the manager of this store is very helpful and will go out of her way to help you out

Moved here from Florida and the pharmacy was very helpful with prescription that I couldn't do by…read moremy self.

Really nice people. They went out of their way to make sure I was able to get my prescription…read morefilled.

Spoke To a pharmacist MICHELLE VERY RUDE!! Can't believe she treats patients that way. Horrible…read moreexperience ever!!!came from NY to visit and my eyes were bothering me I called her to call my doctor for prescription and she wanted me to call my ins to see if it covers in PA. I told her I don't have my ins so If she is going to call my doctors he can ask that question. She said "whatever" and just hung the phone on me. I called back and asked who is she and why she hung up she said she is the pharmacist and she is very busy with a attitude. Worst customer service ever can't believe people like her deal with patients I hope someone can really do something about this. I will never go there or make another call!!!

Glad the customer service was helpful. The girls are really nice who work in pharmacy.read more

Well, what can I say about this location? This is your typical location that you can tell wasn't…read moreinitially a Rite Aid. My thought here is that this was a Thrift Drug since you usually found them in a strip mall. Rite Aid swept in, gave it a makeover, and slapped their name on it. Even though the inside of this was newly remodeled it still had that feel that it is underutilized. You get that feeling because of the lack of items available on the shelves and in the coolers. I browsed for a bit, picked up a few items, and made my way to the counter. There was a minimal wait until a staff member who was performing two jobs in one came to the counter to ring me out.

When you call the pharmacy no one ever picks up. But when you actually go inside there. They're…read moreinside standing around talking!!!

Had a medical emergency and needed a bathroom but their bathrooms were "out of order". I had hoped…read morethey would let me use theirs but instead I was dismissed and no one cared. The lack of caring was insane. Barely made it across the street to use one at a different location. Don't expect them to care. Never going there again.

Pharmacist Teagan Bigelow said she is judging patients for getting their prescription filled after…read moregoing to the doctor's office. Absurd and unprofessional behavior displayed in a public forum. Patients do not come to the pharmacy to be judged by anyone. I would avoid this pharmacy, as it's simply too inconvenient for the pharmacist to do the job she is paid to do.

The staff is incompetent. Don't know how to process perceptions. They don't care about hippa…read more Went to pick up my child's perceptions, and they gave me my husband's. They will not get my business again. Multiple instances of horrible customer service and just knowing their job in general. I'm speaking of the pharmacy. With that being said, they will not get my business again.

With all the people now living in downtown Scranton, it would be nice to have a pharmacy and store…read moreopen until 9pm. Closes at 6pm everyday, and the store is always filthy, and outdated. Very annoying.

If you are in downtown Scranton and in need of a sundry, snack, prescription refill this is your…read moremain option. Yes there are 1 or 2 other locales but for me this is the go to. One of the few places in town where you escape the elements on your lunch break to read a magazine, but some panty hose and a snack for later. Great way to kill time on the cheap. Great location.