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CVS Pharmacy

1.0 (1 review)
Open • 9:00 am - 9:00 pm
Updated 2 weeks ago

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CVS Pharmacy

CVS Pharmacy

(8 reviews)

$

Only leaving one star because there is no way to make it any less (#ZeroStars). If it came down to…read morewhether I live or die, and this was the last pharmacy on earth, I would eagerly choose death. I was banned from the pharmacy because I complained about their obnoxious callback system that starts calling back incessantly to refill prescriptions before you even get home from picking up the first one. Instead of doing the logical thing and reporting the problem to someone at CVS who can actually fix their out-of-control auto-dialer, they decided it was easier to change my phone number to a fake number in the system, and then insisted it was all "fixed." When I pointed out that it doesn't fix the problem, it just creates a new one, the unpleasant woman who "helped" me got defensive (and rather ugly) about it. When I went back a couple of months later to pick up my first refill, she (same person) tersely informed me that the store would not be filling any more prescriptions for me - I'd have to go somewhere else, perhaps the next-closest CVS in Waynesville (almost 25 mile drive). I guess it's too hard for the mighty princess to provide good service to someone who doesn't bow down in full submissiveness to her royal presence. The pharmacist was standing right there listening to the whole thing, but I guess it was easier for her (the pharmacist) to ignore the customer's needs than to endure more wrath from the she-devil she has to work with every day. Who needs that kind of attitude? Called corporate to complain and sat in their queue forever until I finally was able to leave a voice mail. I asked them to leave a direct call back number if they missed me, because I wasn't going to sit in the queue on the main customer service number again. They dutifully left a message instructing me to call back (you'll never guess where) the main number (and sit in the queue again, and essentially start all over again). Not worth wasting my time. Plenty of other pharmacies in town (especially the one with the curly W like the Nats) who are happy to have our business and who don't treat customers as an unnecessary inconvenience. I'm banned, and I will never set foot in that CVS or any other CVS. You shouldn't either. On my walk of shame out of the store, I thanked the front counter folks for always being so nice, and I hope they have a nice life. #Done

Pharmacy is understaffed and inefficient! I am a 30 year customer in Jackson County (Sylva, NC) and…read morehave to consider switching pharmacies, after 3 decades. Get it together!

CVS Pharmacy - drugstores - Updated May 2026

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