Now I know why they're always empty. Pharmacist has a bad attitude, couldn't bill insurance properly, and was confrontational. I wouldn't use this pharmacy for anything. read more

Wasted an over hour of my life telling me to drive around in circles with no other people here, don't go if you have anything else to do.

Terrible pharmacy. Refuses to answer the phones. During open hours they set their automation to send you straight to leaving a voicemail so that the phone doesn't ring and they don't have to answer it. Had one prescription filled once at a different location while out of town and they sent a new prescription my doctor sent to them to that location even though my doctor's office sent it to them to fill. Annoying and inefficient. read more

There are two men pharmacists at the walker location that are absolutely awful! Very rude and confrontational! They are no help at all when it comes to having questions or advice or anything! They really need to be taught how to give the correct customer service! They have no people skills and made my day terrible after dealing with them! Something needs to be done! This isn't the first time they have been this way with me! Anytime I have to go get my meds I literally dread going because of the simple fact that I just don't want to have to deal with him! read more

They don't answer their phones! Been on the phone for almost an hour and no answer, haven't spoken to 1 human being in the pharmacy read more

CVS Pharmacy - Hour wait and still haven't spoken to a human. If I was able I could have drove there and back. DO BETTER - Drugstores Near Me - WALKER, Louisiana

Pharmacy never answers phone calls. When I phone front of store they tell me pharmacy is busy and it's a 30 to 60 minute wait for calls to be answered. read more

The pharmacy NEVER answers the phone. They should have a prescription on file for me and I just want to get them to fill it! (It's not a refill so I can't do this through the app.) read more

I'd rate it lower than 1 star if I could. This is the worst pharmacy I've ever been to. They will, without fail, put you on hold for at least 30 minutes every time you call. Most of the time, they'll keep you on hold for an hour and then hang up without ever answering. When I've gone in person, I've seen firsthand that they let the phone ring all day and ignore it. Furthermore, the staff is always rude and dismissive. My mother even had a staff member refuse to give her her medication. I had to go in the next day and refuse to leave until they gave her the meds she needs to live. By far the worst CVS out there. The one in Thibodaux is incredible, so it's not a chain-wide problem. read more

I dropped off a prescription on the 28th, the 6th was the third time I showed up to pick it up and they still hadn't ordered it.

Excellent pharmacy. We switched to CVS from my usual pharmacy because of great customer service at CVS in Walker. They have always been very helpful over the phone, in person and especially friendly when answering any questions. read more

horrible horrible horrible customer service in the pharmacy. i am always so kind and always get treated terribly for no reason. i have been using them for years but i am switching pharmacies after this visit. i've had enough of their rude employees. read more

So just when I thought it couldn't get any worse, it did. I recently moved out of state and started using a Walgreens. Let me start first by saying how much NICER the people are at the new pharmacy. Well, my new pharmacy called CVS to try to get my prescriptions sent to them so that they could begin filling the ones that were ready. CVS had called me the day before stating that I had three medications that were ready to be refilled, and wanted to know if I needed them filled. I said no because I didn't live there anymore. When Walgreens called CVS to get them to transfer the prescriptions, the guy there was very rude and said "I'll send one, I'm really busy. That's all she needs right now anyway." The Walgreens lady said "Well she asked to have all her medications transferred," to which he again said he was really busy. So I had to get my one medication that they were willing to transfer, then go BACK up there and take my two bottles so that they could call CVS again and have them transfer the others. They still will not transfer the ones that aren't ready, so I will have to do this until everything I have is filled. It's ridiculous. They have terrible customer service and I couldn't be happier that I don't have to deal with them in person anymore. read more

I wish there a place to put half a star. My husband left work to go to the doctor, he was that ill. The dr. office sent of his prescription electronically to this location. My husband told me there was no one in line inside or in the drive thru. I stood and stood there and no one would help him. Finally someone came over and said may I help you. Told them the dr called over his prescription. They said they have no record of it. I got in the phone with the dr office, they said they already called it over. This isn't the dr fault, it's cvs pharmacy and this isn't the first time this has happened either. I guarantee you, they didn't look at their computer to check. We pay good money for quality insurance and my husband was treated like crap in this store as if we're an inconvenience to them. This really makes us reconsider going here and taking ourselves some place where we can get quality service and reliable pickup for our medicine. read more