Consistently friendly and helpful pharmacy and store staff. Convenient location, too!

Pharmacy and staff have the absolute worst attitude. They are always on the defense and always seem frustrated and tense. Sadly, It really looks like they hate their jobs. Quality customer service/care does not exist. Transferred my meds out and absolutely won't be returning!! read more

We stopped using CVS altogether. Management lie here. We were severely and traumatically poorly treated here, they hate and discriminate here. Their pharmacy staff is hateful, dismissive, and unprofessional here. Very childlike behavior hanging up their phone and walking away from the drive thru window instead of solving the problem and giving us a receipt for what we picked up. They do not care here at all, and they judge you and hate you if they know what you are picking up. Just a huge discrimination cases waiting to happen. I agree with all other reviews here, this CVS is the worst for how they treat their customers. Now we need to cancel our CVS Carepass and prescriptions and switch to a different store, maybe Publix, they seem better. We have never been treated in our 60+ years of coming to CVS the way we were today by this hateful lady in the drive thru, brownish blond long hair med-heavy set lady, said she had been working here for 1.5 years, I had never seen her prior to today, she would not listen and was so hateful and dismissive. Not a nice person at all. I called and spoke to the manager in charge Lynae who was better, the other lady Jill in Pharmacy was also not really nice nor cared. I am still waiting for the manager Sheree or Lindsay of the store and head pharmacist Jeanne to call me. They never would call back. Then the CVS District manager of the Treasure Coast CVS's said he would send me a gift card, but never did, they all lie here, have no honor. CVS is the worst. They have all 1-star here on Yelp, lots of 1-Star on Google and BBB, and BBB gives them an F, I understand why. I do not know how they expect to keep customers treating us so poorly and with so much hate and dismissiveness. This store needs to give their customer service agents some serious training on how to treat customers, not to discriminate, and start with giving customers their receipts and asking for their Extracare cards to get their points. CVS has the worst management too, no follow up or honor for their promises. I now do not recommend this CVS store at all. We will not shop at any CVS anymore. Now I know why they have all 1 star reviews. Sad, pray for them here. This has to be the worst CVS. Absolutely the worst treatment by their employee and management. read more

My daughter tried to get a routine prescription today that she has been filling for over a year in Chicago. The pharmacist was irritable, short, and unwilling to help her. The pharmacy did not help access a universal coupon that brings the cost of the medication to zero, so told her it would be $200.00. We will NEVER go back to this CVS, the people are rude and completely unwilling to help. Don't waste your time at this CVS. Kim K. read more

DO NOT GO HERE FOR A COVID-19 TEST! I got my test done using the drive-through method on October 5. It's now October 15 and I still do not have my results. I called them on October 11 to ask about my results and was told they must've mis-placed them at the lab and they would be expedited. I would have them within 24 hours. That would mean I would have my results October 12, now it's the 15th and I still don't have them. I'm required to have a negative test result in order to return to work, so I have missed 9 work days. I won't even trust the test result even if I do get them at this point, I'll be getting my test somewhere else. One star only because zero isn't an option. read more

Called to renew a prescription, took 25 minutes for my call to be answered. When I told the woman that answered that I was on hold for 25 and was then asked to again give the info that the automated annoying line already asked for, she told me Please do not be mean. What a stupid reply. Really poor customer service especially from a pharmacy. My CVS in NY is excellent but when here in Florida this is what a encountered. read more

They have at least one pharmacy tech who does not know how to SHUT UP! Silence with attentive listening would be nice and a tad more professional. read more

If I could have given zero stars that is what this CVS deserves. Horrible customer service. Waited on hold for over 28 minutes snotty ass man got on the phone and you couldn't even understand him. Then the pharmacist Colleen got on the phone, stated she couldn't find my husband in ANY CVS profile, however he has had prescriptions filled both in Melbourne, FL and Stockton, CA. If they didn't keep a person waiting for someone to answer the pain medication issues would have been taken care of. By the time they got to answer the phone-they are "short staffed" and doing the COVID injections, they could care less about people calling about if their prescriptions were filled. This store needs to be closed down. Filing a formal complaint with the Pharmacy Board of Florida to perform an investigation into the way they treat people trying to get prescriptions filled. By the way- per Colleen-if they had the staff-they would answer the phones timely. What a cop out. You got lots of money from the federal government for COVID shots-pay employees to work at this horrible store. You should be ashamed of yourself. After a patient has had surgery and you try to get the needed medication this is the shit you deal with if you go to CVS. read more

I was forced to use CVS because of my insurance. This was the closest to me, so I came here. Never had an issue with the pharmacy until I encountered the pharmacist named Robert Aston. He has been rude to me since the first time I ever spoke to him and he has the personality of a doorknob. Every month he gave me a really hard time filling my prescription because he can't understand basic math. Every month he calculated my days supply wrong and was ignorant to company policy. He tried to tell me how to take my medication which is illegal and outside his scope of practice. Since he is not a physician, especially not my physician, he can't tell me how to take my medicine outside of what was written, which is what he tried to do once. He has lied to me on numerous occasions, and it was not beneath him to make me jump through numerous hoops to get my refills only to deny me after I had jumped through said hoops. He conducts business based on his "views" and not according to CVS policy and the laws governing prescriptions. If you want a pharmacist that lies, can't count, and gives you an all around hard time for no reason. Then he's your man. read more

I have used this pharmacy for approximately one year, that is one year too long. I had automatic ordering for both my blood pressure medication and my Actonel. Actonel is only dispensed for one month at a time. This is a medication to help rebuild bone density. I've received texts stating it was ready for pickup, when it's not countless times. I finally called my insurance company and was told that I do not have to use CVS! I finally made the switch!! read more