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    CVS Pharmacy

    1.7 (6 reviews)
    Open 8:00 am - 10:00 pm

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    9 years ago

    I have had the worst service from the pharmacy department trying to fill a prescription. Will never return to this place.

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    CVS Pharmacy

    CVS Pharmacy

    2.2(17 reviews)
    3.0 mi
    $$

    Easy prescription pickup. Clerk noticed pill was different dose than before, so clarified that dose…read morewas in fact changed.

    I purchased a same day desk calendar pick up. I received the email that my order was ready and when…read moreI got there it was not ready. A store associate kindly explained they weren't getting the calendar frame until the next day and they would call me. She was very kind and I understood. Days went by and no call (this was for a same day pickup order mind you). I finally got a call and voicemail saying it was ready. I excitedly went to the store and a store associate rudely told me it wasn't ready yet. I told her I received a phone call that it was ready to which she responded rudely and loudly in front of all patrons, "it doesn't matter if you got a call! It's not ready!" I was shocked. She then asked to see the voicemail and when she saw it was an automated message she raised her voice and said "don't listen to this, it's automated! You don't come in for that!" I said how am I supposed to know? It said my order was ready. She continued to argue with me and publicly try to embarrass me. I am livid. I have been coming to this CVS my entire life. No one deserves to be treated this way, especially when the problem that occurred was on the store's end. I am a customer and there was zero customer service given to me today. For reference, I went on 2/1/23 at 4:30PM and the woman had short, blonde hair and wore glasses and had a smokers voice. I intend to contact the manager and have this addressed because I am certain this woman must talk to everyone this way. I want to avoid having someone else be treated this way. I have worked in customer service my entire life and even when a customer yelled at me and may have been wrong, I still remained calm and polite because you represent the company you are working for. If this happened once, it'll happen again. And I refuse to continue patronizing a store allowing their employees to treat customers this way. I also still do not have my calendar order that I needed today, February 1st, for work. Update: I contacted corporate about this employee and they told the store manager, who called me to apologize. She was very nice and I appreciate being reached out to.

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    Alexander's Twin Pharmacy

    Alexander's Twin Pharmacy

    2.4(41 reviews)
    1.8 mi

    This is the 1st time in about a year or so since I have been on this site, I was surprised that…read morethey only have a 2 1/2 star rating. First I would like to say that Neil and Bette are the owners then you have pharmacy technicians like Debbie, Vicki, Jody ,( pharmacist) who are also very helpful when you call in. Since my last post on this site there has been a couple of Customers Servive people have been replaced. I have been with this Pharmacy for 20 plus years, so I have seen alot of Customers Service people replace, new pharmacist brought in, and for the most part it has been better with the customer service people with the exception of 1 or 2 of them who just have an attuide, like they are being bothered by you calling, of course I let Neil know about it, unfortunately I did not know the girls names . However, there are a couple of girls who have been with the pharmacy for a year or so that are great and do as much as they can to assist you. As for the pharmacist, as I stated Neil and Bette, Debbie, Vickki, Jody always take your questions and help you & great at their job which is extremely difficult since they also have to deal with people who think they are always right, and want medication that is way too early to fill due law's in this state and others states too and then if that person doctors makes a mistake, that person should contact their doctors and get it fixed, and at times the pharmacist may do it for you. Then at times the pharmacist has to deal with various insurance companies which is always a pain in the ass! Customers should remember that, since there are some medication need prior approval which is more phone calls for them or for to contact your doctor themselves to get it done. About a year ago, I was very disappointed that I had reccomend several new customers to the pharmacy, and when I asked these people why where they upset with pharmacy, and I was told by them, that the people answering phones where rude, and refused to put a pharmacist on the phone when they had specific questions and the side effects,in addition to see if the pharmacy carried a certain brand of medication or a certain genetic medication since they where allergic to various types of medications and if it would interact with the 1-0 presently on they customer service people that answered the phone refused to put a pharmacist on phone that they were all too busy and wouldn't even take their name and a phone number. I really felt bad about this and let the owners know about it. I believe those girls are now gone. Since the covid-19 epidemic, I have seen an improvement in the customer service, and the pharmacist are return phone calls to those people who could not speak with them when they called. The wait time for prescription have been filled quicker then 2 years ago. Also due to this electronic script sending by doctors, is a good and a bad thing at the same time. The patient doesnt get to check what the doctor wrote out on a script, this is all do to the stupid people who think it's a good idea to try changing the paper script so now most things are sent by computer, and mistakes get made then that patient gets mad and reaching doctors at times is hard, because they have patients. Or in my personal experience the doctors office staff doesn't get the message to the doctor until too late in the day or the next day, which is not fair to either the patient or the drug store. As I previously stated I have been going there over 20 yrs, and still reccomend customer to them. There has been alot of improvements made at the store. This is why I have stayed with them.

    The worst pharmacy ever they have a pharmacist there his name is Joe he gives me the wrong…read moremedication most of the times they have the worst service there when my doctors call in my medicine it takes few days to fill it I will never go there ever again i have been going there for 15 years until they higher the worst people there

    Boyd's Pharmacy of Bordentown

    Boyd's Pharmacy of Bordentown

    3.1(10 reviews)
    3.2 mi

    Very interesting blend of a card store, pharmacy, and liquor store. Their liquor selection is super…read morelimited, but convenient for common beers and whiskies. Lottery, cards, pharmacy, and candy all available for sale.

    Now that I frequent Boyd's pharmacy for my prescription needs, I'm being serious when I say it's…read moregonna be very difficult to ever go any place else! You may ask "why?" Unfortunately, many of us don't know anything different than the subpar (to be diplomatic) experience that the major chain pharmacies afford their captive customers. However there is an alternative out there: you just might have to do a little paperwork on your first visit; and you may not be "covered" if your employer-sponsored drug plan is through the CVS-owned Caremark monopoly. Boyd's is a breath of fresh air! Let's see: -The phones are answered promptly and politely by knowledgeable and friendly staff. -The wait times to pick up scripts are never very long (and often non-existent). -If your medicine is out of stock, they'll actually order it for you, and it'll arrive in stock in a day or two. Unlike the big chains, this isn't made out to be some sort of Herculean inconvenience by the staff. You don't have to get district managers involved to simply get the medicine that your healthcare provider thinks is best for you. -transferring scripts here wasn't too difficult, I remember filling out a little paperwork but nothing crazy. -They have a mobile app if you prefer to order refills electronically rather than talk to a human. -Before we had COVID vaccines, Boyd's also had quick call-ahead curbside service. I'd be willing to bet they'd still do it if asked. I believe they deliver as well. -While they aren't in the GoodRx discount program, they will do their best to match their prices. An added bonus for many is that the store doubles as a purveyor of beer, wine and spirits. You will need to go to a separate register for these, but the selection is decent. Many NJ wines and a better craft beer selection than the other package stores I've been to in the immediate bordentown city/fieldsboro area. Their "good neighbor" branded over the counter products are just fine and not everything is horribly priced. Certainly no worse than CVS. If none of the above convinces you to check out Boyd's, here's one more: no 3-foot long receipts with coupons for random crap you aren't buying anyway. Boyd's is my pharmacy for as long as I'm in this region. Even if you must drive a while to get here, you'll still be back home before you'd even be out of the queue at CVS, with your soul uncrushed and faith in humanity intact!

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    Boyd's Pharmacy of Bordentown
    Boyd's Pharmacy of Bordentown
    Boyd's Pharmacy of Bordentown

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    Olden Pharmacy

    Olden Pharmacy

    4.2(5 reviews)
    3.3 mi

    Covid booster shot clinic review only…read more This pharmacy held a clinic right across the street from the business in a community center. It was open to seniors from Mercer county but near the end younger folks were included. When I found out about it I offered to take my uncle here. He jumped(figuratively) at the chance. We arrived around 3:00 and found only about 5 people ahead of us. A pharmacist and an assistant were the only staff here, but the assistant was amazing. This young lady did all of the paperwork and made sure info and cards were accurate. This was no easy feat as each person there were operating at senior speed(no offense) and missing certain documents. She helped the process flow and you eventually made your way to the pharmacist who was administering the shots. Regardless of your first vaccine, you were able to select any of the 3 approved vaxs for a boost. This in itself was time consuming for a few of the recipients, but the pharmacist patiently explained the options to each. He also prescribed plenty of fluids to begin immediately to cut down any side affects. Both of these workers seemed to really care about what they were doing! I don't have a need for prescription drugs, but I'm sure going to try to find a reason to bring some business to this pharmacy.

    I LOVE this place. I was directed to Olden Pharmacy by my doctor when Walgreens failed me and CVS…read moreheld up and fought my prescription and insurance for weeks. I'm NEVER going back to CVS or any other pharmacy. Olden Pharm is my go-to for everything now. No lines! The staff are nice and knowledgeable. The head pharmacist is a really nice guy who will go out of his way to get you the meds you need and will work with your doctor and insurance in a timely manner. He knows his stuff and will answer any questions you have. They carefully check your meds, even putting little notes and reminders on your prescription bags in case they need to counsel you on some meds before they hand it over to you. That extra care just really ranks them high in my book. Reliable, timely, and overall GREAT "good neighbor pharmacy!"

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    Olden Pharmacy - Top left of photo is the amazing assistant helping someone

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    Top left of photo is the amazing assistant helping someone

    CVS Pharmacy - drugstores - Updated May 2026

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