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    CVS Pharmacy

    3.0 (13 reviews)
    Open 7:00 am - 10:00 pm

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    6 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    Great store been in a few times. Found employees hard working and very polite and virtuous.

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    15 years ago

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    15 years ago

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    9 years ago

    Worst worst worst pharmacy and pharmacists. Absolutely horrible and rude. Not to mention filthy. I'm using Walgreens from now on

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    15 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.3
    (21 reviews)
    2.0 mi
    $$

    Teaching the Russian girl that works there some manners,respect for customers,helpful when you need…read morehelp with something. She is rude,disrespectful, dismissal, & refuses to answer questions by ignoring you & making like she doesn't hear you while you're standing right in front of her.Me along with many people I have spoken to have refused to shop there since she started working there,she is making you loose business! My 1st encounter was when I tried to exchange something that she said couldn't be exchanged because it was not exchandable (LIE) When I asked for the manager it took 20 minutes of me waiting & everytime I asked when she was coming she either ignoring me or had a nasty response, when the manager finally came she said I could definitely exchange it,not only does she not have any knowledge of your policies but she gets nasty & rude when asking her a question. My next incident was trying to make a photo, she refused to help & told me to go somewhere else. In the over 10yrs that I am patronizing this CVS I have never had a problem with the previous workers they were always extremely helpful, you are definitely loosing business due to her rude & dismissive attitude, numerous people have told me they won't shop there any longer if she is working there. This is the 1st time indy 70 years of life that I've ever written a review on a worker,she should not be in a customer service job,I worked for years as a teller at Chase Bank & would have either been Written up,given a Warning or FIRED.I'm advising you to reavaluate who you allow to represent your store & realize that she is bringing your business down,my friends & I are starting going to Walmart just not to deal with her,hopefully you realize what is happening in your Arden Avenue store & make the appropriate decision before it's to late & everyone chooses Walmart just because of this horrible girl that is working there,nobody wants to deal with her! You should strongly think about keeping someone who is slowly bringing your business down. I am open to any response to this review. This is coming from a loyal customer.

    Do not go to this pharmacy location. I had the worst experience I ever had with any pharmacy. The…read moremanager failed to put the "buy one get, get one free" signs for all VITAMINS. When I took my receipt, I figured out I paid for items, but did not get the free ones. Worse than that, the Customer Service failed to let me know the items were free after buying equal ones. The story doesn't end. When I asked for return, a poor knowledgeable manager (very young ) told me it's too big amount. She said it is a fraud returning over $50, while this happened due to their mistake! So even $60 for them was huge amount. I ended up only getting $30 back. Finally, the CVS manager (very young) was afraid of my attempts to tell her how to solve the problem. All these multiple mistakes are the results of poor management, and working with non-trained people. Good luck on CVS company to hire the right managers and train their customer service!!!

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    CVS Pharmacy - drugstores - Updated August 2026

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