Love this pharmacy! The pharmacist Steve worked hard for me to make sure my daughter would like the flavor of her antibiotics. He even let me choose which flavor. Plus he was personable as I'd the staff. I will go here from now on. Thank you for caring!! read more

Pharmacy was not available during their posted hours and more than 33 hrs post discharge from the hospital was unable and apparently unavailable during their nor business hours to fill a simple post hospital discharge prescriptio. read more

Unprofessional, wouldn't listen to my complaints after I went to three different people. Gave me the wrong prescription, wouldn't take the other one back. And didn't give me any money back either. Long long lines. read more

The line to pick up prescriptions was nearly out the door. I get so many messages that I must pick up my prescription by a certain date. When I get to the pharmacy, I usually leave because the wait is so long. I can see if they have a problem some of the time, but this is all the time. I am glad my health provider finally changed so I can use a different pharmacy. I will be asking for paper scripts from now on so I can shop around. This pharmacy keeps getting worse and worse. read more

What a JOKE this place is.. Really !! I think it was placed here to look good in PA! One star only because I had to give this place something .If waiting for meds outside isn't long enough try calling and see if you can get through on there own call line to speak to someone.. Any working person will do please!! Is this place in need of more staffing? I see why outside is the way to go but only one window .. yet setup for two? The whole setup here stinks for service ... Very Poor .. Close it down and have someone else take it over, please ! Along with no attitude staffing. Bring Back Rite Aid !! read more

Honestly they don't even answer for the doctors office either waited 30 mins on the phone. Would not recommend so unprofessional and really useless read more

What a joke. The pharmacy allows customers to check out with NO prescription but a basket full of items and line +5 deep and 1 cashier. CVS, put a limit of 5 or less items and at least 1 item! I just switch to Walgreens. read more

Purchased a wrist strap for $27.49 but when I checked the website it was showing $19.49. When I called back they said the in store price includes shipping, which was $3.00 more then if I ordered it and had it shipped. I returned it an got one from Amazon with my prime account. read more

Impossible to reach anyone there on the phone! Whats with that?! Grow up & answer the phone! Sorry, lost confidence in CVS Pharmacy... IMHO very unprofessional outfit read more

Pathetic Customer Service at Sinking Spring CVS! CVS called yesterday about a prescription for my 88 year old mother. We returned the call today- on hold for 13 minutes. Hung up and called back and was on hold for 12 minutes. Called a third time and pressed the number for a physician calling and they picked up within a minute, then put me on hold for another 8 minutes! Finally got the prescription and a lot of excuses. Then I called the 800 number for customer complaints and first I got a rep from India, then was transferred to Texas, then to Las Vegas, and then finally to corporate in Rhode Island! This process took an hour and 10 minutes! Almost 2 hours of wasted time for pathetic customer service from CVS. Do not use this pharmacy, it is the worst in the US! read more

If I could give this place zero or half a star I would. Absolutely inept and slow. I can't even count the amount of times I've wasted my time sitting around because they can't properly fill an order on time. Not only are they slow, they're unhelpful and rude. Today was my final straw. I'm not coming back. Switching pharmacies immediately. read more

Absurd wait times for filing medications. I've never had to wait more than 20 minutes for a cvs to fill my prescriptions at 4 other cvs stores in the past. The lady at the window told me it would take an hour to fill so I left and returned 2 hours later, only to be told that it was still not ready. It is not ok to waste other people's time because the staff at this cvs can not get their acts together. Will not be returning after this disgraceful mess! read more

Zero stars is what I wish I could give. Staff is always clueless and rude. They push the vaccinations but when I go in to get mine, after making an appointment, they tell me they are so busy and it's going to be awhile. It's a Monday in the middle of the day. There is no one in here. I had issues with the staff before this so I will be switching to a completely different pharmacy after today. read more

Terrible service from both cvs.com & CVS on Shillington Rd. Transferring any & all Rx's me & my family have there! May have to wait in line @ Walmart but at least they get it right!! If I could have I would have given a MINUS 10 review! read more

This CVS is in a very convenient location compared to my apartment. It is great for getting a variety of things at a moments notice. Unfortunately, like most drugstores, their prices tend to be a little high on most items. read more

They have 2 lines .so I'm standing behind this lady she checks out .The cashier calls guy from other lane . What BS. they need makings on the floor or something . read more